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Germain Honda of Dublin

Dublin, OH

4.9
4,267 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,267 reviews

January 30, 2018

Excellent Service! Excellent and professional service! Adam made buying my used Lexus such an easy and quick process! I would absolutely car. Thank you for your help! More

by Olivia2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kocak
Jan 30, 2018 -

Germain Honda of Dublin responded

Thank you for allowing Adam and our team the opportunity to earn your business and for this kind review. Best Regards Craig Ferguson General Manager

January 30, 2018

Finance Team takes advantage of customers When I bought my used CRV EXL the Germain Honda Finance team said my interest rate would be 16 percent, because I had bad credit. I couldn't believe i More

by GermainHondaReviews
Price
Recommend Dealer
No
Employees Worked With
Do not remember his name
Jan 31, 2018 -

Germain Honda of Dublin responded

It is deeply troubling to read your comments regarding your experience with our finance department. First and foremost, our dealership’s primary motivation is to sell a car. The means of paying for that car are secondary. We are just as happy to earn a customer’s business that pays with cash or an outside financing source as we are a customer that we help arrange their financing. Dealership offered financing is not required to purchase a car. Our partner banks determine a customer’s interest rate, we have no control over the rate that the banks offer. Last and most importantly auto lending is tightly regulated by the government. Our Pre-Owned Manager Ryan Cox would be more than happy to discuss this matter further with you and pull the documents related to your actual deal and was submitted to the financial institution for their consideration. You may reach Ryan at 614-764-9449. Best Regards, Craig Ferguson General Manager

January 30, 2018

Rude customer service I immediately left there and took the car to Roush Honda. I can't even remember the last time a customer service person was that rude. More

by Moving on
Recommend Dealer
No
Employees Worked With
Eddie Sorrell
January 27, 2018

Trade In For Honda Accord Jheni took excellent care of me with personable service, and was very helpful. Jheni made sure I got a fair trade value, and that my accord I got toda More

by Nicholas Dunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jheni Felix, James Howald
Jan 29, 2018 -

Germain Honda of Dublin responded

Our entire team congratulates you on the purchase of your Accord. We know you will enjoy the road in your new Honda. Thank you for sharing your positive experience with us. Best Regards, Craig Ferguson General Manager

January 27, 2018

Amazing service and reliable, friendly staff! I went in to test drive used vehicles and I walked out with a fantastic used CRV. Thanks Germain Honda! I would definitely recommend this dealership t More

by orourkerinm
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Bello, Michele Meyer
Jan 29, 2018 -

Germain Honda of Dublin responded

Your business and kind recommendation are truly appreciated. Best Regards, Craig Ferguson General Manager

January 27, 2018

Chris the GEM of Germain Honda Chris is excellent customers Friendly sales person with lot of patience and ability to match the deals upfront on par with market, He always goes ext More

by Vidya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glover
Jan 29, 2018 -

Germain Honda of Dublin responded

We are happy to know you enjoyed working with Chris on the purchase of your new Honda. Chris is extremely customer oriented and enjoys assisting our guests in finding the perfect vehicle. Thank you for sharing. Best Regards, Craig Ferguson General Manager

January 27, 2018

Good purchasing experience Forget about all other dealerships around Columbus area. Germain honda has a superior after sell serivce. I had my car build to order and three months More

by Mrhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glover
Jan 29, 2018 -

Germain Honda of Dublin responded

Your kind words and business are greatly appreciated. We know you are going to enjoy the ownership of your new Honda. Please let us know if there is anything further we may do for you. Best Regards, Craig Ferguson General Manager

January 27, 2018

Amazing experience We could not have asked for a better experience. Chris Glover helped us find exactly what we needed without any pressure. I will definitely buy my nex More

by Lee Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glover
Jan 29, 2018 -

Germain Honda of Dublin responded

Thank you for sharing your pressure-free experience. This is exactly how car buying should be and Chris is a true champion of providing a quality customer experience. Best Regards, Craig Ferguson General Manager

January 19, 2018

Excellent customer care Kevin is a fantastic sales professional, and the customer care we received from Germain was exemplary. The showroom is the most comfortable we visited More

by cgat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Larivee
Jan 19, 2018 -

Germain Honda of Dublin responded

We are pleased to know that Kevin provided you an awesome experience and are happy to know your visit with us was also a comfortable one. Best Regards, Craig Ferguson General Manager

January 19, 2018

Amazing! Couldn’t have asked for better service. Jheni is a true professional who we will come back to every time we need a new car! More

by Jenna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jheni Felix
Jan 19, 2018 -

Germain Honda of Dublin responded

Thank you for sharing your positive experience with Jheni. She is truly dedicated to the complete satisfaction of our guests and will always be here to assist you. Best Regards, Craig Ferguson General Manager

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