Germain Honda of Dublin
Dublin, OH
Filter Reviews by Keyword
By Type
Showing 4,267 reviews
Excellent Service! Excellent and professional service! Adam made buying my used Lexus such an easy and quick process! I would absolutely car. Thank you for your help! Excellent and professional service! Adam made buying my used Lexus such an easy and quick process! I would absolutely car. Thank you for your help! More
Finance Team takes advantage of customers When I bought my used CRV EXL the Germain Honda Finance team said my interest rate would be 16 percent, because I had bad credit. I couldn't believe i When I bought my used CRV EXL the Germain Honda Finance team said my interest rate would be 16 percent, because I had bad credit. I couldn't believe it and told him that I was going to check with my bank. He advised me to keep the loan that he negotiated for at least a year, so that my credit would improve before I tried to refinance, and inquiries would make it worse. About six month later, I decided enough was enough, and applied for a refinance at my local PNC bank. They refinanced it at a rate below 4 percent, and said that I did not have bad credit. When I called the lender that the Germain Finance Team used, in order to get the payoff, I asked to speak with a manager. I asked the manager to explain why my interest rate was so high. She said that a higher interest rate for me was in the best interest of the Germain Honda Finance Team, as a portion is paid to them, as much as 10k for that transaction. She also said that the longer I kept the loan, the more money the Finance Team was paid. That was why they asked me not to try to refinance until after a year. Wow. More
Rude customer service I immediately left there and took the car to Roush Honda. I can't even remember the last time a customer service person was that rude. I immediately left there and took the car to Roush Honda. I can't even remember the last time a customer service person was that rude. More
Trade In For Honda Accord Jheni took excellent care of me with personable service, and was very helpful. Jheni made sure I got a fair trade value, and that my accord I got toda Jheni took excellent care of me with personable service, and was very helpful. Jheni made sure I got a fair trade value, and that my accord I got today was in great shape with no problems. Jheni is very honest, kund, and puts her customers first. Jheni made sure to show me multiple cars within my range and style. James in finance was the nicest finance person I've dealt with. James made sure to get the best interest rate available. And James made sure to offer me an excellent deal on extended warranties and maintenance. I will be sure the next time I need a car, I will see James and Jheni at Germain Honda. More
Amazing service and reliable, friendly staff! I went in to test drive used vehicles and I walked out with a fantastic used CRV. Thanks Germain Honda! I would definitely recommend this dealership t I went in to test drive used vehicles and I walked out with a fantastic used CRV. Thanks Germain Honda! I would definitely recommend this dealership to anyone. More
Chris the GEM of Germain Honda Chris is excellent customers Friendly sales person with lot of patience and ability to match the deals upfront on par with market, He always goes ext Chris is excellent customers Friendly sales person with lot of patience and ability to match the deals upfront on par with market, He always goes extra mile to support customer requirements he is the best sales person I interacted and GEM of Germain Honda Dublin, thanks Chris for your ontime help: Vidya More
Good purchasing experience Forget about all other dealerships around Columbus area. Germain honda has a superior after sell serivce. I had my car build to order and three months Forget about all other dealerships around Columbus area. Germain honda has a superior after sell serivce. I had my car build to order and three months later, Vola, there is my car. They have all the document for me. No hidden fees More
Amazing experience We could not have asked for a better experience. Chris Glover helped us find exactly what we needed without any pressure. I will definitely buy my nex We could not have asked for a better experience. Chris Glover helped us find exactly what we needed without any pressure. I will definitely buy my next Honda from Germaine Honda! More
Excellent customer care Kevin is a fantastic sales professional, and the customer care we received from Germain was exemplary. The showroom is the most comfortable we visited Kevin is a fantastic sales professional, and the customer care we received from Germain was exemplary. The showroom is the most comfortable we visited. Again, can't say enough about Kevin's amiability and knowledge. More
Amazing! Couldn’t have asked for better service. Jheni is a true professional who we will come back to every time we need a new car! Couldn’t have asked for better service. Jheni is a true professional who we will come back to every time we need a new car! More