Germain Honda of Dublin

Did everything right Chris Glover and the entire sales crew including finance and delivery/training were very professional and efficient. They did everything right and I Chris Glover and the entire sales crew including finance and delivery/training were very professional and efficient. They did everything right and I got the price I was looking for on both my new vehicle and trade-in. More

Respectful, genuine, and knowledgeable! Got me in the same day I called to replace a tire. Explained the process clearly and thoroughly. Gave me informed options for my choices as far as rep Got me in the same day I called to replace a tire. Explained the process clearly and thoroughly. Gave me informed options for my choices as far as replacement tires. Felt respected and listened to. Appreciated their professionalism and timelines!! More

Overall great experience! I had an overall great experience at the dealership. I was checked in as quickly as possible, the work was performed in the time period promised, an I had an overall great experience at the dealership. I was checked in as quickly as possible, the work was performed in the time period promised, and everyone at the dealership was professional and good to work with! Only small complaint I have is that when I left the dealership, my tire pressure light indicator came on and I had to find a gas station with an air dispenser - I found out that all of my tires were at 27 PSI when they should be at 32 PSI. The tire pressure is supposed to be checked and confirmed when they rotate my tires and that was accidentally missed. I consider this to be a "one off" thing because normally I always get very good service for my vehicle at the dealership and people are human sometimes and forget things. More

collision repair While the original ETA for repair was 7 days, the actual repair was about 10 days due to some damages not detected on original quote. Doug notified me While the original ETA for repair was 7 days, the actual repair was about 10 days due to some damages not detected on original quote. Doug notified me and it was not an issue. At this time the repair work looks like new and seems to be functioning just fine. More

Nice Experience I worked with sales associate Kris Rivers....a young man that worked very hard to earn my business.....which he did.....bought a 2015 Acura RDX and ha I worked with sales associate Kris Rivers....a young man that worked very hard to earn my business.....which he did.....bought a 2015 Acura RDX and have been very pleased to date with the service rendered. Kris answered all my questions and was able to get me a fair trade in value for my vehicle !! I Initially was not going to purchase a vehicle from Germain Honda due to a previous bad experience, but Kris gave me quick and honest answers and was able to convince me that the dealership deserved a second shot at my business. Looking forward to driving this new vehicle and if I do encounter any problems, that I can depend on Kris's commitment to taking care of me. More

Nice Atmosphere I did not feel pressured to buy the car. Both time I went there, the sale person let me look at the car and test drive it on my own. It was very busy I did not feel pressured to buy the car. Both time I went there, the sale person let me look at the car and test drive it on my own. It was very busy the first time I was there, so I didn't feel like I had much time with the sale person, but my second visit during the weekday was great. I wasn't able to get the car I intended to, but they found another car in my price range (Chevrolet Sonic). I was actually very happy with the car I got. More

Did the right thing! Germain sold us a 09 Acura MDX and we found out there was a problem with oil pump seal. This leak would turn into something big if not addressed. W Germain sold us a 09 Acura MDX and we found out there was a problem with oil pump seal. This leak would turn into something big if not addressed. We discussed the situation and Germain with the leadership of Woody Woodrow covered the problem. This is the kind of dealership you always look for and hope you are dealing with. Thanks Woody More

Great Experience My family was looking to purchase a car with a lower interest rate but keeping a similar payment amount we currently have. We came to the dealership a My family was looking to purchase a car with a lower interest rate but keeping a similar payment amount we currently have. We came to the dealership after searching online with a car picked out that we were interested in from the Germain website. We came in with a prequalification from a bank that offered us the rate we were looking for. Woody took the offer and met with the finance team and in just a matter of minutes had worked out a deal that beat the original offer we were looking for! Instead of just accepting what we brought in, Woody and the team took the time to visit options that would be best for me and my family. I can't thank Woody enough for all of his time, and putting me and my family into a safe car that we can drive for a long time. More

My experience at Germain Honda We bought a used Acura MDX. Our salesman was Woody Woodrow. He treated us great. He was very helpful and fair. The service department was excellent. We bought a used Acura MDX. Our salesman was Woody Woodrow. He treated us great. He was very helpful and fair. The service department was excellent. More

Customer service is alive and well! After searching for a specific used Jeep Grand Cherokee for many months, I finally came upon the perfect one at Germain Honda. I looked at the car one After searching for a specific used Jeep Grand Cherokee for many months, I finally came upon the perfect one at Germain Honda. I looked at the car one day and slept on my decision (at no point was I pressured) the next day I signed the papers. Over the course of a few weeks the car showed a problem. Once the problem was found they immediately began working to make the issue right, at most points going above and beyond what would be expected. I was in constant communication, given updates on where things stood, and was given options every step of the way. This team truly values their customers, and their reputation. They will work hard to earn your trust! More