Germain Honda of Dublin
Dublin, OH
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Oil change and repair of dash. Special part had to be ordered and had to return. Troy was very accommodating. Faulty Wipers were replaced also. and repair of dash. Special part had to be ordered and had to return. Troy was very accommodating. Faulty Wipers were replaced also. More
Service Needed service for my Honda Pilot. Got right in and my service was excellent. Thank you Mehdi Lalani. You are great to work with and I look forward t Needed service for my Honda Pilot. Got right in and my service was excellent. Thank you Mehdi Lalani. You are great to work with and I look forward to working with you again More
Reflecting on recent experience at Germain Honda We recently needed to replace our leased Honda CR-V previously leased at Germain. We came this time to purchase a vehicle and knew what we wanted. Der We recently needed to replace our leased Honda CR-V previously leased at Germain. We came this time to purchase a vehicle and knew what we wanted. Derek Barnes greeted us and we discussed what we were looking for in a new vehicle, including Class III towing capability. Few discussed the options on the 2018 Pilot so he arranged for us to test drive one which we did. After the test drive we said we wanted to come back the following week and enter the buying process. He said fine, no pressure so we scheduled our return via Email. We returned as scheduled and did all the paperwork for ordering the new Pilot. Derek said it would only be a few days to get it and then a few more to obtain & install the towing package. He stayed on this process and kept us informed of its progress. When the vehicle was ready we scheduled a pick-up time and visit to the technical folks to review the operation, etc of the Pilot which was a very good process, also. Bottom line: Germain is an excellent dealership and to be commended for it. More
30K mile service All good except that there was residual oil that dripped on my garage floor. The technician needs to be more careful when draining the oil. All good except that there was residual oil that dripped on my garage floor. The technician needs to be more careful when draining the oil. More
Excellent customer service Mesiah Smith took great care of us from the time we walked in the door till we drove off with our new car. He is a class act and everyone involved was Mesiah Smith took great care of us from the time we walked in the door till we drove off with our new car. He is a class act and everyone involved was very friendly and went the extra mile to take care of us. Thanks Germain I will return when ready to buy my next Honda. More
Used car purchase This is a very reputable dealer and I had a good experience dealing with Woody who was and ex Marine like me. My wife loves the CRV we bought, althoug This is a very reputable dealer and I had a good experience dealing with Woody who was and ex Marine like me. My wife loves the CRV we bought, although we did take it to get the interior cleaned, because it had a smell for a fee of $110. More
Great buying experience for daughter’s first car! Found the perfect first car for my daughter that checked all her boxes...a 2015 Honda Civic LX with low miles. We had been looking/pricing for a coupl Found the perfect first car for my daughter that checked all her boxes...a 2015 Honda Civic LX with low miles. We had been looking/pricing for a couple of months seeing what she liked best. I drive an hour to look at/test drive it. It was raining that day so my salesman Matt S. who I’d been speaking with about it the previous day had it inside for me to look at when I got there. When it came time to purchase that day, everything went smooth & wasn’t any need to negotiate on the price since it was already priced right so that saved a lot of time. I was making this a surprise for my daughter, she did not know I came to look at it while she was at school. I came back 2 days later with my parents & my daughter to pick it up and she was very surprised when she went in the back to “look” at it and I told her it was hers! Matt and the Business Mgr James H. made sure the car was all washed and ready to go & they even put a big red bow on it for her! They went above & beyond to make our day even more special for us. I have to say this has been the best car buying experience ever!!! Definitely recommend Germain Honda if Dublin & will make future purchases with them! Thanks again! More
Repeat Customer I have always gone to Germain for both of my Honda sedans. Always prompt and excellent service. They take good care of their repeate customers. I have always gone to Germain for both of my Honda sedans. Always prompt and excellent service. They take good care of their repeate customers. More
Awesome I drive from Pickerington to have my car serviced because everyone is so accommodating. From Chris Glover to Troy Almanson. Awesome service. I recomme I drive from Pickerington to have my car serviced because everyone is so accommodating. From Chris Glover to Troy Almanson. Awesome service. I recommend Germain to anyone looking for a Great car & service. More
Very professional So organized and professional. Explanations for everything and my car was finished before the allotted. I have never had such a great experience wit So organized and professional. Explanations for everything and my car was finished before the allotted. I have never had such a great experience with my car being serviced More