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Germain Honda of Dublin

Dublin, OH

4.9
4,267 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,267 reviews

March 14, 2018

Oil filter change Great experience from ease of scheduling, text reminders, service representatives attention and knowledge and quality and product speed of service! More

by marycclancey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Daniel
Mar 21, 2018 -

Germain Honda of Dublin responded

Thank you for the kind review. We all look forward to continuing to provide you with quality service. Best Regards, Craig Ferguson General Manager

March 14, 2018

Great job on the fix of my bumper thanks you all Car was on for 1.5 days for a small fix of bumper. The job was done correctly, can't see anything wrong. Hopefully I will not get anymore damage to th More

by MLAKERN07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Ricard, Seth Davis
Mar 21, 2018 -

Germain Honda of Dublin responded

Thank you for providing us this feedback and the 5-star rating. Best Regards, Craig Ferguson General Manager

March 14, 2018

maintenance and a repair under warranty Chris was friendly and efficient. He and the service dept. found the problem, got the right parts(headlight assembly) and got the problem fixed quick More

by THOMASJCONKLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Mar 21, 2018 -

Germain Honda of Dublin responded

We are happy to learn that Chris and our team were able to quickly diagnose your concern and get you back on the road. Thank you for your kind review. Best Regards, Craig Ferguson General Manager

March 14, 2018

Customer Service at its best! Customer service Kevin was s one of the best in the industry. He is very knowledgeable and extremely friendly and honest. He is one of the main reaso More

by walid0011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Mar 16, 2018 -

Germain Honda of Dublin responded

Thank you so much for sharing your great experiences with Kevin. We, as well as Kevin, look forward to seeing you back in here!

March 14, 2018

Service A1 I have been taking my Honda Civic to this service center for the past 3 years. Scheduled routine service for my 2015 Honda Civic.. very good service - More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JASON WOLF
Mar 16, 2018 -

Germain Honda of Dublin responded

We are honored to have earned your repeat business. Thank you for your loyalty and for trusting us with your vehicle.

March 14, 2018

March 10th routine service on 2009 Element .scheduled 2009 Honda Element for A1 service. Arrived for 7:15 appointment and Eddie advised it would take approx. 1 hour 30 minutes. Car was ready a More

by STIPTON0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Sorrell
Mar 21, 2018 -

Germain Honda of Dublin responded

We are happy to know your experience was a positive one, thank you for sharing. Best Regards, Craig Ferguson General Manager

March 13, 2018

Professional and prompt I worked with Mike. He was honest helpful and quick. We bought the SUV and it was everything as listed online. I would buy from him again. More

by Trent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Perkins
Mar 14, 2018 -

Germain Honda of Dublin responded

Mike is very dedicated to providing our guest a quality customer experience. Thank you for sharing as well as for the 5-star rating. Best Regards, Craig Ferguson General Manager

March 13, 2018

Tom Miller is the Best! We have bought all of our cars and our family's cars from Tom since the 1990's ( approximately 12 cars). He is not high pressure and he is very honest More

by Victoria Gullickson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
Mar 14, 2018 -

Germain Honda of Dublin responded

Thank you for sharing Tom's dedication to customer satisfaction. Our team appreciates your kind words and business as well as your willingness to travel and support Tom. Please let us know if there is anything further we may do for you. Best Regards, Craig Ferguson General Manager

March 12, 2018

Jenn Hess is the reason I keep coming. I pay way more than I would other places for your services, but customer service is important to me and Jenn Hess gives me the best service I could as More

by Julia A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hess
Mar 21, 2018 -

Germain Honda of Dublin responded

We thank you for your business and are happy to learn that you are truly satisfied with the level of service provided by Jenn. We will be sure to let her know. Best Regards, Craig Ferguson General Manager

March 12, 2018

Purchase 1999 Lexus Our salesman Mike was extremely friendly and knowledgeable. We already knew which vehicle we wanted to see but he answered all our questions and the p More

by Michelle G Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Perkins
Mar 12, 2018 -

Germain Honda of Dublin responded

Mike and our team truly values your business and thank you for taking the time to share your positive experience. Enjoy the road with your previously loved Lexus. We do hope you will visit us again. Best Regards, Craig Ferguson General Manager

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