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Germain Honda of Dublin

Dublin, OH

4.9
4,267 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,267 reviews

March 15, 2018

2017 CR V Kevin was very friendly and helpful. Explained exactly what they had done. When he called he explained why they couldn't find anything wrong with one More

by d_orange@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Mar 15, 2018 -

Germain Honda of Dublin responded

Thank you for taking the time to leave us your positive experience with Kevin. If you continue to have issues with that one item, do not hesitate to bring it back to us!

March 15, 2018

Car Service My service was done on time with a friendly service staff.The waiting room was clean and comfortable. I will definately be coming back to this dealers More

by BUENS56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Thompson
Mar 16, 2018 -

Germain Honda of Dublin responded

We are honored to have earned your business. Thank you for taking the time to share your experience, and we look forward to seeing you back in here!

March 15, 2018

Fast and on time Did a great job on oil change But always looks at computer to see if anything gets done like brake fluid and power steering fluid needs which I did More

by H03Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Mar 16, 2018 -

Germain Honda of Dublin responded

We are happy to answer any question you may have about your Honda, and we appreciate that you let us help you maintain your vehicle!

March 15, 2018

Responsive service team every time! I’ve purchased two cars at Germain (thanks Most recently to Ralph Undonkuku) and worked with multiple service staff. Mehdi Lalani was friendly and tho More

by ZANYSUZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mehdi Lalani
Mar 16, 2018 -

Germain Honda of Dublin responded

We are happy to hear that you have been able to take advantage of our shuttle service, and we hope you will continue to let us service your vehicle.

March 15, 2018

Review of Service Department My visit to Honda was excellent. Everyone was professional and helpful while I was getting my vehicle serviced. My vehicle was done sooner than expec More

by GGH6150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Czigans
Mar 16, 2018 -

Germain Honda of Dublin responded

Thank you so much for all of your kind words! We are glad that we were able to surpass your customer service expectations.

March 15, 2018

A1 Service Took 8-10 minutes for someone to check me in, finally the busiest associate came to help. Chris was very busy, but tried help to get me in and out. More

by SEDDLEBL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Robinson
Mar 22, 2018 -

Germain Honda of Dublin responded

We are so sorry to hear about your recent experience in our service department. We would never want our customers to feel as though the work on their vehicle was rushed and incomplete. We are glad that Chris was able to do his best to help out the situation. When you go to schedule your next appointment, please email Gina Zaffini the Client Experience Manager at glewis@germainmotorco.com, and she will get it set-up for you. We want to ensure that your next experience exceeds your expectations, and Gina will be able to do so. Thank you for your patience with us and being understanding, and we look forward to giving you a much better experience at your next appointment.

March 15, 2018

Friendly service Process was explained and all went just as I was told. Friendly astmosphere. Time expected for service was shorter than expected! Appreciated that, More

by BCROSTEN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Almanson
Mar 16, 2018 -

Germain Honda of Dublin responded

Thank you for taking the time to share your positive experience with us! We hope to see you back in here the next time your vehicle needs serviced.

March 15, 2018

Service Appointment Oil and filter change, tire rotation, replace transmission fluid and inspection were the services I had done. They took my car on time and were prompt More

by JAKANDEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wolf and T. Betke
Mar 16, 2018 -

Germain Honda of Dublin responded

Thank you for sharing your experience! We appreciate your time and business.

March 15, 2018

Excellent Customer Service Chris Glover - Excellent Customer Service. He was honest, helpful and quick with any concerns I had. I would recommend Chris to nay of my friend and f More

by Lana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glover
Mar 16, 2018 -

Germain Honda of Dublin responded

Chris enjoyed assisting you with your recent automotive needs. Your business and recommendations are truly appreciated. Best Regards, Craig Ferguson General Manager

March 14, 2018

Replace airbag Very courteous. Had replacement done in time estimated and explained what they had done and issues to be aware in car in future. I was very pleased. More

by BELIEVER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Mar 21, 2018 -

Germain Honda of Dublin responded

Thank you for the positive feedback and 5-star rating. See you on your next visit. Best Regards, Craig Ferguson General Manager

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