Germain Honda of Dublin

Great friendly service Everyone is friendly and helpful. Easy to schedule. Quality service. Shuttle service is very convenient. Waiting area is comfortable. Chris is great Everyone is friendly and helpful. Easy to schedule. Quality service. Shuttle service is very convenient. Waiting area is comfortable. Chris is great to work with. More

Great Experience When my vehicle was totaled and I was in need of a new car, Mike made the process quick and easy. Germain Honda aggressively prices their used car inv When my vehicle was totaled and I was in need of a new car, Mike made the process quick and easy. Germain Honda aggressively prices their used car inventory which makes getting a great deal simple. It’s the second car we have bought from this dealership and we will return in the future! Thanks again Mike. More

Poor customer service and follow-through My scheduled appointment was supposed to only take 1 hour, but when I showed up, I was then quoted 90 min, then in reality it took 5 hours, because al My scheduled appointment was supposed to only take 1 hour, but when I showed up, I was then quoted 90 min, then in reality it took 5 hours, because all walk-ins were taken before my scheduled appt. My tires weren't checked during the all point inspection (after I had asked) and come to find out, there was a nail in one and my tire pressure was dangerously low. Called to speak to a manager, he left me a VM, but then never returned my follow-up call. Will never go back as this was my 2nd poor customer service experience here. More

Service personified Outstanding service from the time you call to make your appointment, dealing with your service person to picking up your car. Troy was exceptional in Outstanding service from the time you call to make your appointment, dealing with your service person to picking up your car. Troy was exceptional in explaining exactly what they were going to do and cost involved. Everyone involved was very professional and courteous More

Great service and great price Great service, timely performance and thorough review of needs. I was able to promptly schedule service and get in and out while completing office wo Great service, timely performance and thorough review of needs. I was able to promptly schedule service and get in and out while completing office work in their quiet space. Thanks and great job Eddie and Curt More

Part Replacement The service at this dealership is friendly and prompt. The Saturday hours are very convenient for us because of work schedules. Car rental, if necess The service at this dealership is friendly and prompt. The Saturday hours are very convenient for us because of work schedules. Car rental, if necessary, is affordable and easy to arrange. More

Passenger air bag recall I had a passenger airbag recall notification for my 2013 Ridgeline. Called the dealership and scheduled for the following day. I took the car in was t I had a passenger airbag recall notification for my 2013 Ridgeline. Called the dealership and scheduled for the following day. I took the car in was told the fix would take 1:30 to 1:45 while I waited at the dealership. I waited until 2 hours had passed and went to see if the fix was complete. I was told yes that the truck was outside. I had been washed which was nice, but it was completely dry, so I'm not sure for how much extra time I was waiting. The paperwork also needed to be redone since they were trying to charge for the recall. I keep trying to give this service department chances to restore faith, but unfortunately it continues to disappoint. More

Very Satisfied, Jenn is great Very Satisfied, Jenn is very knowledgeable service advisor. She calls me by name and makes me feel welcome. Fast check-in. Clear Explanation. Serv Very Satisfied, Jenn is very knowledgeable service advisor. She calls me by name and makes me feel welcome. Fast check-in. Clear Explanation. Service completed when promised. Flexible schedule. More

HORRIBLE EXPERIENCE 2018 Honda Pilot Worst experience ever! Carless dealership. Only concerned about sales. I thought it was going to be great family experience but it took over 3 hour Worst experience ever! Carless dealership. Only concerned about sales. I thought it was going to be great family experience but it took over 3 hours to purchase pilot. Go to Roush! More

Best service department in the state Quick and friendly service with a smile. Excellent waiting area. Makes servicing my Honda extremely easy. Definitely recommend to anyone that's look Quick and friendly service with a smile. Excellent waiting area. Makes servicing my Honda extremely easy. Definitely recommend to anyone that's looking for excellent sales service or Body Shop. More