Germain Honda of Dublin
Dublin, OH
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Well done Very personable and helpful. I was in for just an oil change Troy made sure I understood from the start of my appointment to ending. Very personable and helpful. I was in for just an oil change Troy made sure I understood from the start of my appointment to ending. More
Service is always excellent. Always estimate wait times for service Most times it is close. Service sign is excellent. Representatives are always friendly and professional. Never Always estimate wait times for service Most times it is close. Service sign is excellent. Representatives are always friendly and professional. Never disappointed. In the recap More
Staff was welcoming and friendly They gave reliability to take care of my car. And direct me to what to do next clearly. They offer me options depends on my priorities and situations. They gave reliability to take care of my car. And direct me to what to do next clearly. They offer me options depends on my priorities and situations. More
Had my car towed from my home. I didn't go with vehicle. From speaking to representatives on the phone to get my car in as I had it towed. They handled everything. The next day Chris in the Service dept call From speaking to representatives on the phone to get my car in as I had it towed. They handled everything. The next day Chris in the Service dept called explained everything to me. Let me make a call before decisions were made. He took a call from a family member went over details again before final decision. I had excellent service and felt comfortable with my decisions and when I picked up my car and drove it it felt like a new car. More
Excellent experience. Went in for an oil change. I was able to be scheduled at the last minute. Very accomodating as I needed to schedule as soon as possible. Went in for an oil change. I was able to be scheduled at the last minute. Very accomodating as I needed to schedule as soon as possible. More
Troy was awesome!!!! Very good service!!! Troy was very efficient in getting my car serviced and answering all my questions. I would highly recommend him and I will certai Very good service!!! Troy was very efficient in getting my car serviced and answering all my questions. I would highly recommend him and I will certainly look for himthe next time I’m in the shop! More
Excellent experience Went there for starter problem without reservation. Very friendly and fixed the problem in couple of hours. And, also provided me possible problems th Went there for starter problem without reservation. Very friendly and fixed the problem in couple of hours. And, also provided me possible problems that I will face soon, and recommendations. More
Mehdi - Excellent Customer Service I took our 2016 Honda Pilot in for an oil change and tire rotation. I also had some additional questions about additional service I was planning to ge I took our 2016 Honda Pilot in for an oil change and tire rotation. I also had some additional questions about additional service I was planning to get done in the near future. Medhi went over everything with me very thoroughly and answered every question that I had. I really appreciated his attention to detail. He was very prompt, knowledgeable, and personable. Thanks for making it a great experience! More
Great experience Saw a car online and wanted to test drive. Mike Perkins contacted me quickly and set up appointment. He kept constant contact and had the car ready f Saw a car online and wanted to test drive. Mike Perkins contacted me quickly and set up appointment. He kept constant contact and had the car ready for us upon arrival. He worked very hard to get us the best deal possible. We found a problem with the car, and they agreed to fix it with no question. Allowed us to take it to our mechanic for a couple of days. He found a problem with power steering and a couple of other things. They immediately scheduled it in for repair. Within 2 days the car was returned to me with everything working. Mike Perkins was great to work with and felt very comfortable with him handling our account. We would definitely deal with him again when in the car market! More
Efficient and friendly Well timed and efficient service for an oil change. Scheduled online, got there and had the service done in less than an hour. Great experience with t Well timed and efficient service for an oil change. Scheduled online, got there and had the service done in less than an hour. Great experience with thoughtful staff. More