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Germain Honda of Dublin

Dublin, OH

4.9
4,267 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,267 reviews

March 22, 2018

Well done Very personable and helpful. I was in for just an oil change Troy made sure I understood from the start of my appointment to ending. More

by NSMART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Almanson
Apr 12, 2018 -

Germain Honda of Dublin responded

Your kind words and 5-star rating are truly appreciated. See you next visit. Best Regards, Craig Ferguson General Manager

March 22, 2018

Service is always excellent. Always estimate wait times for service Most times it is close. Service sign is excellent. Representatives are always friendly and professional. Never More

by DLPRESTON39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Almanson
Apr 12, 2018 -

Germain Honda of Dublin responded

Thank you for taking time to share your positive thoughts about your service experience. Best Regards, Craig Ferguson General Manager

March 22, 2018

Staff was welcoming and friendly They gave reliability to take care of my car. And direct me to what to do next clearly. They offer me options depends on my priorities and situations. More

by AYKUTULU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Sorrell
Apr 12, 2018 -

Germain Honda of Dublin responded

Thank you for your business and positive feedback. Best Regards, Craig Ferguson General Manager

March 22, 2018

Had my car towed from my home. I didn't go with vehicle. From speaking to representatives on the phone to get my car in as I had it towed. They handled everything. The next day Chris in the Service dept call More

by donnalouwho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Apr 12, 2018 -

Germain Honda of Dublin responded

Our goal is to provide you the best possible service, we are happy to know that Chris met this goal. Best Regards, Craig Ferguson General Manager

March 21, 2018

Excellent experience. Went in for an oil change. I was able to be scheduled at the last minute. Very accomodating as I needed to schedule as soon as possible. More

by RDENT001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Almanson
Mar 21, 2018 -

Germain Honda of Dublin responded

We are pleased to know our team was able to accommodate your need for service. Thank you for your business. Best Regards, Craig Ferguson General Manager

March 21, 2018

Troy was awesome!!!! Very good service!!! Troy was very efficient in getting my car serviced and answering all my questions. I would highly recommend him and I will certai More

by DASN79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Almanson
Mar 21, 2018 -

Germain Honda of Dublin responded

We are happy to know that Troy provided you the quality service experience you deserve as a Germain Honda customer. Thank you for sharing. Best Regards, Craig Ferguson General Manager

March 21, 2018

Excellent experience Went there for starter problem without reservation. Very friendly and fixed the problem in couple of hours. And, also provided me possible problems th More

by KWON.127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Thompson
Mar 21, 2018 -

Germain Honda of Dublin responded

We thank you for your business and the kind 5-star rating. Best Regards, Craig Ferguson General Manager

March 21, 2018

Mehdi - Excellent Customer Service I took our 2016 Honda Pilot in for an oil change and tire rotation. I also had some additional questions about additional service I was planning to ge More

by Matt B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mehdi Lalani
Mar 21, 2018 -

Germain Honda of Dublin responded

Thank you for your business and for letting us know what a great experience Mehdi provided you. See you next visit. Best Regards, Craig Ferguson General Manager

March 21, 2018

Great experience Saw a car online and wanted to test drive. Mike Perkins contacted me quickly and set up appointment. He kept constant contact and had the car ready f More

by Glenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Perkins
Mar 21, 2018 -

Germain Honda of Dublin responded

We truly appreciate your positive feedback about your experience with Mike. Our ultimate goal is to provide a quality sales experience and build relationships with our guests. We do look forward to assisting you the next time you are in the market. Best Regards, Craig Ferguson General Manager

March 21, 2018

Efficient and friendly Well timed and efficient service for an oil change. Scheduled online, got there and had the service done in less than an hour. Great experience with t More

by KatyHite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Almanson
Mar 21, 2018 -

Germain Honda of Dublin responded

We are happy to learn you found our online scheduling efficient and friendly as was your appointment. Thank you for your business. Best Regards, Craig Ferguson General Manager

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