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Germain Honda of Dublin

Dublin, OH

4.9
4,267 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,267 reviews

March 28, 2018

Super service! Service was quick. Service adviser was professional and knowledgeable. Everything was explained to me. I was glad I had a coupon to use. Waiting for m More

by ANGELSEA10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Mar 29, 2018 -

Germain Honda of Dublin responded

Thank you so much for sharing your positive experience! We hope to see you back in here the next time your vehicle needs serviced.

March 28, 2018

Exceptional Customer Service My appointment was on a Saturday. The Service department was very busy. There were at least six vehicles waiting in line to be checked in. I noticed s More

by ALNIMIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mehdi Lalani
Mar 29, 2018 -

Germain Honda of Dublin responded

We are sorry to hear that your appointment started off rocky, but we are thrilled that Mehdi was able to turn around a bad situation. Thank you for letting us know how well he handled himself, and we appreciate your patience while he worked to correct it.

March 27, 2018

Oil Change My service is always done in a timely manner. The customer service is excellent. I always feel like my service is being done the right way. The price More

by WIERZBICKIFAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Apr 12, 2018 -

Germain Honda of Dublin responded

We appreciate your kind words and 5-star rating. Best Regards, Craig Ferguson General Manager

March 27, 2018

Oil change/airbag recall Germain was very prompt and profession during the recent servicing of my Accord. The service was quick. I was also informed of upcoming services for More

by EBOZ2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mehdi Lalani
Apr 12, 2018 -

Germain Honda of Dublin responded

We are happy to learn that you were pleased with your recent service visit. See you next time. Best Regards, Craig Ferguson General Manager

March 27, 2018

Oil change Called for oil change got an appointment same day customer service was great and speedy rotated tires and wash the car car looked good got rid of the More

by hickspeggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Almanson
Apr 12, 2018 -

Germain Honda of Dublin responded

Thank you for choosing Germain Honda of Dublin for your service needs. Best Regards, Craig Ferguson General Manager

March 27, 2018

Oil change Excellent customer service provided by Mehdi Lalani. He explained things very well and offered me good choices to make my decision. Happy with the ser More

by Pratap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mehdi Lalani
Apr 12, 2018 -

Germain Honda of Dublin responded

We are thrilled to learn the Mehdi provided you a positive experience. Best Regards, Craig Ferguson General Manager

March 27, 2018

Worked with Eddie Sorrell. Have been going to Eddie Sorrell for 17 years now and I wouldn’t pick a different service advisor. Exactly why I haven’t bought another car unless it’ More

by SONALI033
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Sorrell
Apr 12, 2018 -

Germain Honda of Dublin responded

We thank you for your continued business and loyalty to Eddie. See you next visit. Best Regards, Craig Ferguson General Manager

March 27, 2018

customer service Jen was so professional and extraordinary and so friendly. My first time there and she made such a great impression on me . Hope she gets rewarded for More

by MITRARF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hess
Apr 12, 2018 -

Germain Honda of Dublin responded

Thank you for your business and for sharing your positive experience with Jenn. Best Regards, Craig Ferguson General Manager

March 27, 2018

Wonderful Service Got an oil change, tire rotation, and multipoint inspection done with my VIP membership. Friendly service, estimated an hour and wait was about that. More

by Blueberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Apr 09, 2018 -

Germain Honda of Dublin responded

Thank you so much; we really appreciate all of your kind words!

March 27, 2018

Great service. Jen was very friendly and helpful. My service was fast and quite efficient. I would recommend Germain Honda service to everyone. Jen is a valuable emp More

by JRBUCKEYE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hess
Apr 09, 2018 -

Germain Honda of Dublin responded

We are so honored to hear that you would recommend our service department; hearing that is the greatest compliment we could receive. Thank you for your time and business.

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