Germain Honda of Dublin
Dublin, OH
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Super service! Service was quick. Service adviser was professional and knowledgeable. Everything was explained to me. I was glad I had a coupon to use. Waiting for m Service was quick. Service adviser was professional and knowledgeable. Everything was explained to me. I was glad I had a coupon to use. Waiting for my car was quicker than I thought! More
Exceptional Customer Service My appointment was on a Saturday. The Service department was very busy. There were at least six vehicles waiting in line to be checked in. I noticed s My appointment was on a Saturday. The Service department was very busy. There were at least six vehicles waiting in line to be checked in. I noticed service department employees were only checking in people in the left lane & forgetting those on the right lane, even though, some of the people on the left lane just got there while we were there first. I complained to service rep. Mehdi Lalani. He apologized for the wait & to make up for my long wait, he offered me some extra services for free, however, I had already purchased a VIP service that included everything & I did not have to pay that day. More
Oil Change My service is always done in a timely manner. The customer service is excellent. I always feel like my service is being done the right way. The price My service is always done in a timely manner. The customer service is excellent. I always feel like my service is being done the right way. The price is always reasonable. More
Oil change/airbag recall Germain was very prompt and profession during the recent servicing of my Accord. The service was quick. I was also informed of upcoming services for Germain was very prompt and profession during the recent servicing of my Accord. The service was quick. I was also informed of upcoming services for my car. Can’t ask for more than that! More
Oil change Called for oil change got an appointment same day customer service was great and speedy rotated tires and wash the car car looked good got rid of the Called for oil change got an appointment same day customer service was great and speedy rotated tires and wash the car car looked good got rid of the winter salt More
Oil change Excellent customer service provided by Mehdi Lalani. He explained things very well and offered me good choices to make my decision. Happy with the ser Excellent customer service provided by Mehdi Lalani. He explained things very well and offered me good choices to make my decision. Happy with the service provided. More
Worked with Eddie Sorrell. Have been going to Eddie Sorrell for 17 years now and I wouldn’t pick a different service advisor. Exactly why I haven’t bought another car unless it’ Have been going to Eddie Sorrell for 17 years now and I wouldn’t pick a different service advisor. Exactly why I haven’t bought another car unless it’s another Honda. Would recommend Eddie to everyone!! More
customer service Jen was so professional and extraordinary and so friendly. My first time there and she made such a great impression on me . Hope she gets rewarded for Jen was so professional and extraordinary and so friendly. My first time there and she made such a great impression on me . Hope she gets rewarded for her great customer service Thank you so much Mitra Fugate More
Wonderful Service Got an oil change, tire rotation, and multipoint inspection done with my VIP membership. Friendly service, estimated an hour and wait was about that. Got an oil change, tire rotation, and multipoint inspection done with my VIP membership. Friendly service, estimated an hour and wait was about that. Chris Robinson was very helpful as it was my first time there. I got a complete checklist of everything that was performed, which I really appreciate so I can keep it for my records. Wouldn't hesitate to recommend or return. I definitely feel like I was taken care of and not talked to differently because I am a woman. Other places I have gone to talk down to me so I was really happy with this service. Thank you everyone at Honda! More
Great service. Jen was very friendly and helpful. My service was fast and quite efficient. I would recommend Germain Honda service to everyone. Jen is a valuable emp Jen was very friendly and helpful. My service was fast and quite efficient. I would recommend Germain Honda service to everyone. Jen is a valuable employee to Germain Honda. More