Back

Germain Honda of Dublin

Dublin, OH

4.9
4,267 Reviews

6715 Sawmill Rd

Dublin, OH

43017

Directions

By Type

Showing 4,267 reviews

April 18, 2018

Good customer service Instantly received help and a test drive. Great experience, very helpful with estimating pricing and cleaning the car. Also polite and offered to take More

by Phil28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kocak
Apr 19, 2018 -

Germain Honda of Dublin responded

We appreciate you taking time to leave us this positive feedback and 5-star rating. Best Regards, Craig Ferguson General Manager

April 18, 2018

Just completed our 7th Honda purchase with Chris Glover Yes you read that correctly, 7 Hondas. 3 Cars, 2 SUV's and 2 Minivans. And that's only in my immediate household. Chris has also handled the Honda More

by Keith H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glover
Apr 18, 2018 -

Germain Honda of Dublin responded

Your continued business and loyalty to Chris, Honda and our dealership is truly appreciated. We thank you for leaving us this kind review and for the excellent recommendation of Chris. Best Regards, Craig Ferguson General Manager

April 17, 2018

Not very friendly reception I had serious problems with my car that was in Germain Honda shop. I needed to speak with service advisor or service manager . I kept called several t More

by indyrahal
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alecia Moore
Jun 18, 2018 -

Germain Honda of Dublin responded

indyrahal, We reached out to you, privately, shortly after this was posted and did not hear back from you. We apologize for your experience with our receptionist, and we have informed her supervisor of this. We hope you were able to get a hold of Tom Rankin or your service advisor.

April 17, 2018

Start and end the car search here Great selection. Had just what we wanted and we ended up purchasing the second car we test drove. Kelly is a great salesman and made it very quick and More

by Aswan561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Hettinga
Apr 18, 2018 -

Germain Honda of Dublin responded

Thank you for leaving us this 5-star review and for the kind words about your experience with Kelly. We will be sure to pass them along. Best Regards, Craig Ferguson General Manager

April 16, 2018

Great experience Kelly was very friendly upon meeting us in the car lot. We didn’t feel pressured at all and he was more than willing to allow us to test drive multipl More

by Jportisch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Hettinga
Apr 17, 2018 -

Germain Honda of Dublin responded

We thank you for sharing your positive experience with Kelly. We know you will enjoy your previously loved car. Best Regards, Craig Ferguson General Manger

April 16, 2018

I feel I should have gotten more for my Van but I'm thankful My name is Chris Lynch, I bought an Oddessy in 2017 and due to a divorce I had to sell it back to Germain a few days ago. The offer that was made i More

by lynchchris1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Gould, Craig Ferguson, Ryan Cox
Apr 23, 2018 -

Germain Honda of Dublin responded

We are disappointed to know that you are not completely satisfied with your car buying experience. Our staff has tried reaching out to you multiple times to address your concern and have not heard back about your decision. We have offered to undo the paperwork on your trade-in and allow you to sell the vehicle personally if you feel you are able to sell for more than we offered. Tim Gould did his best to give you a price, that was reflective of your long-standing relationship with our dealership. Tim offered over $1600 more than fair market for the van. Please reach out to Ryan Cox our Pre-Owned Manager at (614) 923-8234 to let him know how you wish to proceed. Best Regards, Craig Ferguson General Manager

April 14, 2018

My search I was very pleased with the service I received. Kevin was extremely professional in our transaction. He was pleasant and courteous and very knowledgea More

by Doug Griffin
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Larivee
Apr 16, 2018 -

Germain Honda of Dublin responded

Thank you for choosing Germain Honda of Dublin. Our goal is complete customer satisfaction and we are pleased to learn that Kevin provided you a quality car buying experience. Best Regards, Craig Ferguson General Manager

April 14, 2018

Great dealership We had a great shopping experience today with this dealership. When you go there, ask for Kelly Hettinga - he will take great care of you! More

by Syed Salehin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Hettinga
Apr 16, 2018 -

Germain Honda of Dublin responded

Thank you for letting us know that Kelly provided you a positive sales experience. We appreciate your business and look forward to building a lasting relationship. Best Regards, Craig Ferguson General Manager

April 11, 2018

Wonderful to work with Moe, understood my need and my budget that I had to be on. He went above and beyond to get me into a brand new car... with some features that I wanted More

by Princess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Rufai
Apr 12, 2018 -

Germain Honda of Dublin responded

We are happy to know that Moe was able to assist you in finding the perfect car to fit your needs. See you next time you are in the market. Best Regards, Craig Ferguson General Manager

April 11, 2018

Very unprofessional I walked in, tried to buy a new car and was not taken serious. When I proceeded to leave the sales rep Woody was very unprofessional while he sat on h More

by Amber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Woody Woodrow, John Reynolds
Apr 12, 2018 -

Germain Honda of Dublin responded

We are disappointed to know you feel this way about your experience. John was very concerned about your feedback and followed up regarding this matter. Our salesman Woody was working with another team member regarding a vehicle of interest for one of our customers. Our team is always available to assist and we are here if you wish to resume your search. Best Regards, Craig Ferguson General Manager

...
230
...