
Germain Honda of Dublin
Dublin, OH
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A previous stellar experience prompted our return. After a wonderful buying experience with Jheni about two months ago, we returned to purchase another vehicle last week. Jheni is a triple threat a After a wonderful buying experience with Jheni about two months ago, we returned to purchase another vehicle last week. Jheni is a triple threat armed with industry knowledge, congeniality, and professionalism. When sprinkled with her energy and truly caring of the customer - wow! Jheni has clearly earned our respect and trust. She is such a team player (and leader) in a male dominated industry. We observed her (during both of our purchases) assisting & lending her expertise to her colleagues. Also a shout out to those sales team members who welcomed us and let Jheni know we were on the grounds. James & Jonathan were instrumental and thorough in our warranty decision. There was no pressure. We initially thought we didn't want the warranty and returned the following Monday to purchase a premium warranty. Thanks so much for everyone at Germain - we are loyal customers! More
Bought a used car This is the third used car my son has bought in the past 15 years from this dealership. We have had two different salesmen, both of which served us ve This is the third used car my son has bought in the past 15 years from this dealership. We have had two different salesmen, both of which served us very well. The dealership is very clean, accommodating and has a plethora of cars to choose from. More
Excellent Service: Kevin Withers, Service Advisor I had an emergency with a curbed tire. It was damaged beyond repair, but I was able to make it to Germain in Dublin. I had no appointment; however, th I had an emergency with a curbed tire. It was damaged beyond repair, but I was able to make it to Germain in Dublin. I had no appointment; however, the service department was able to work me in during the course of the day. Kevin Withers and Germain's tire expert helped me select a new set of tires. I was planning to replace the tires, but my damaged tire made it a good time to do it. I was very glad that the tires were in stock and could be installed while I waited despite the fact that they were very busy. I had worked with Kevin Withers before when I brought my car in for service over the last 10 years. He has always been professional, trustworthy, and helpful. He is someone who goes above and beyond to deliver the highest customer service. I was very grateful for Kevin's assistance this week and throughout the past several years. He is an exceptional service advisor. More
Great Service Ryan was extremely helpful and accommodating; he explained what was going on with the car and explained all charges.. I highly recommend Germain Hond Ryan was extremely helpful and accommodating; he explained what was going on with the car and explained all charges.. I highly recommend Germain Honda for servicing my Honda Accord. More
Great Customer Service My recent experience with the Germain Dublin Honda service department was great. I received great customer service and a fair price for the oil change My recent experience with the Germain Dublin Honda service department was great. I received great customer service and a fair price for the oil change on my 2012 Honda Accord. More
Will encourage my family to never come here. No integrity. Sold us a Honda with NO FLOOR MATS?!?! NO second key fab. And WILL NOT Give Back Cargo Cover that *I PURCHASED*. DISGUSTING work ethics! Sold us a Honda with NO FLOOR MATS?!?! NO second key fab. And WILL NOT Give Back Cargo Cover that *I PURCHASED*. DISGUSTING work ethics! More
Great Employees! Employees help you out any way they can!😁 Honda sends me coupons 👍🏻 Honda has a shuttle service👍🏻 Honda gas a rental car in service dept👍🏻 Employees help you out any way they can!😁 Honda sends me coupons 👍🏻 Honda has a shuttle service👍🏻 Honda gas a rental car in service dept👍🏻 More
Eddie Sorrell is fantastic! If I could, I would work with Eddie not just in service but in sales as well. If I was looking to buy a car, I’d rather work with him on it than anyon If I could, I would work with Eddie not just in service but in sales as well. If I was looking to buy a car, I’d rather work with him on it than anyone else there. He’s great!! Been coming there a long time and he overexceeds expectations every time. More
Great experience! Steve helped me find a car when I was in a pinch. He went above and beyond and was very curtious. I contacted him over phone, and he had a lot of the Steve helped me find a car when I was in a pinch. He went above and beyond and was very curtious. I contacted him over phone, and he had a lot of the leg work done by the time I got to the dealership. More
lots of items to be serviced!!!! I went in for a oil change and was advised of several items that had to be corrected. All were done in a resonable amount of time I went in for a oil change and was advised of several items that had to be corrected. All were done in a resonable amount of time More