
Germain Honda of Dublin
Dublin, OH
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Exceptional as usual. As with all of our visits to this dealership service department, the reps go above and beyond to ensure our vehicle is serviced in a timely manner. As with all of our visits to this dealership service department, the reps go above and beyond to ensure our vehicle is serviced in a timely manner. More
Awesome service! I recently wanted to trade in my CRV for a newer civic. I visited Germain Honda of Dublin with a set goal in mind (cost and type of car). I was able t I recently wanted to trade in my CRV for a newer civic. I visited Germain Honda of Dublin with a set goal in mind (cost and type of car). I was able to get exactly what I wanted! Saqib Naeem helped this happen and provided the best customer service I’ve ever experienced (this was the 4th car I’ve bought from a Honda dealership). Highly recommend!!! More
Passenger air bag recall check Germain called and texted me and told me to bring my car in to check if my passenger air bag was properly installed. They offered to send a technicia Germain called and texted me and told me to bring my car in to check if my passenger air bag was properly installed. They offered to send a technician to come to my house or business to do the check. I brought the car in to the dealership on a Saturday morning. They were swamped, and took an hour to perform the 1/2 hour job, but that was ok. They also did a complete inspection which was nice, and washed my car. I trust that they’ll do the job right the first time and will keep my car dependable through winter. More
GREAT GOOD AND FAST . AT all levels of interactions everything was positive exciting and new. I like how I was shown how the car worked. . AT all levels of interactions everything was positive exciting and new. I like how I was shown how the car worked. More
Friendly Staff and Great Customer Service The car was ready at the time for us to test when we called ahead to test drive. While waiting to purchase, Mark made sure we were comfortable also pr The car was ready at the time for us to test when we called ahead to test drive. While waiting to purchase, Mark made sure we were comfortable also provide us with a beverage. Even if the dealership was super busy that day Mark made sure to recognize our wait and follow up with us a few days later. Great customer service!!! More
Excellent experience Stopped without an appointment. Got excellent service in lease than the estimated time. Customer service person was very through and explained everyth Stopped without an appointment. Got excellent service in lease than the estimated time. Customer service person was very through and explained everything completely. Waiting area was nice and I appreciated that there is a "quiet" room for those who what to work or read without a lot of outside noise. More
Eddie is great! Eddie is awesome! He is always friendly and patient, and takes care of us. Came in for a recall this time, and was quickly replaced in a very timely m Eddie is awesome! He is always friendly and patient, and takes care of us. Came in for a recall this time, and was quickly replaced in a very timely manner. A++ More
Excellent service Eddie was amazing. He took the time to answer all my questions and was very kind!! I would highly recommend working with Eddie!! Thank you Eddie was amazing. He took the time to answer all my questions and was very kind!! I would highly recommend working with Eddie!! Thank you More
Jheni is simply OUTSTANDING!!! Jheni is simply an outstanding sales rep! I’m giving 5-star rating to Germain Honda because of Jheni only. She has an amazing personality and seemed g Jheni is simply an outstanding sales rep! I’m giving 5-star rating to Germain Honda because of Jheni only. She has an amazing personality and seemed genuinely caring. I personally have never met someone nicer at a car dealership. I wish her all the best in life. More
Eddie and his crew always take great care of me!! Always a great customer experience!! Staff is friendly, helpful, and service is completed in a timely manner. My car was ready exactly when I was to Always a great customer experience!! Staff is friendly, helpful, and service is completed in a timely manner. My car was ready exactly when I was told it would be. Thank you! More