
Germain Honda of Dublin
Dublin, OH
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Recall Amy was very efficient and friendly. I was greeted as soon as I drove into the service bay area. The service area was clean. My car was returned to in Amy was very efficient and friendly. I was greeted as soon as I drove into the service bay area. The service area was clean. My car was returned to in a timely manner and good condition. More
professional.. For the most part service and repairs are excellent, service and office employees are excellent, and although Honda assisted me with the cost of an up For the most part service and repairs are excellent, service and office employees are excellent, and although Honda assisted me with the cost of an upcoming piston ring repair, my extended warranty just ran out, I was slightly disappointed that with only 87,000 miles I would be repairing piston rings? I was always under the impression that Honda cars will go over 200,000 to 250,000 miles with no major repairs, just keep the scheduled maintenance up......is this piston ring repair normal at this mileage in Honda cars? We are a Honda family, I own two Honda Pilots, my son owns an Accord, my daughter owns a Honda Odyssey and HR-V, and I talked my neighbor into buying a Ridgeline...... More
Great service Kelly was fantastic, helped very well with difficulties, and getting the best deal for me . Got the car I wanted for a great price thanks to Kelly. Pr Kelly was fantastic, helped very well with difficulties, and getting the best deal for me . Got the car I wanted for a great price thanks to Kelly. Professionalism and personality was a plus ! Definitely recommend him (Kelly) for your next purchase! More
Great customer service! We were in the market for an inexpensive replacement vehicle and came across a web advertisement for a 2007 Buick LaCrosse CXS. When we arrived at th We were in the market for an inexpensive replacement vehicle and came across a web advertisement for a 2007 Buick LaCrosse CXS. When we arrived at the dealership Mark was friendly, courteous, and attentive. After the test drive we spent time with Mark going over the details of the vehicle. Mark was very familiar with this specific make and model of Buick even though they primarily sell Honda's. In the ensuing days Mark kept in touch with us as we went through our selection process. In the end we decided to go with a lower mileage vehicle at another dealership. I wouldn't hesitate to recommend Mark and Germain to friends and family in the future. More
Efficient service Quality and efficient A service. Good price, good customer service. I waited exactly the amount of time that was estimated for completion. Overall Quality and efficient A service. Good price, good customer service. I waited exactly the amount of time that was estimated for completion. Overall good experience on all levels. More
Great customer service Nishi asked us what we were looking for and what price range and helped us narrow down the selection to 3 vehicles to look at in the lot saving us tim Nishi asked us what we were looking for and what price range and helped us narrow down the selection to 3 vehicles to look at in the lot saving us time. He was very knowledgeable and a good salesman. We enjoyed working with him. Jonathan right from the start was very polite and courteous. We enjoyed working with him on the financing of our car. He explained everything clearly. He was very easy to talk to and ask questions. He made the dreaded paperwork enjoyable. We will definitely return the next time we purchase a car and will tell our friends and family. More
Very professional Went in for oil change/tire rotation. Troy was assigned to my visit and listened attentively to a concern I discussed with him. He was very courteous Went in for oil change/tire rotation. Troy was assigned to my visit and listened attentively to a concern I discussed with him. He was very courteous and patient. More
Used car with low budget We had a very low budget but he still helped us get a decent, reliable vehicle. We appreciate him taking us seriously even though we couldn't spend m We had a very low budget but he still helped us get a decent, reliable vehicle. We appreciate him taking us seriously even though we couldn't spend much. More
Great buying experience I was in an accident recently and lost my vehicle. I was so nervous to put my faith in another car dealership. But Mark was fantastic to work with. He I was in an accident recently and lost my vehicle. I was so nervous to put my faith in another car dealership. But Mark was fantastic to work with. He was never pushy, super personable, and discussed all my options with me. He made sure I got a great deal on my 2015 Civic - I'm so happy with my purchase. It's a gorgeous, like-new vehicle that I got for an amazing price. And James in finance made sure I understood all my financing and really helped me out. Thanks Germain Honda! More
Great experience in the Service Department I was very grateful to be able to drive my car into the service department and having my unexpected repair plus oil change and tire rotation all done I was very grateful to be able to drive my car into the service department and having my unexpected repair plus oil change and tire rotation all done in a timely manner as promised. Curt Thompson alleviated my fears of having to deal with a dealership service department again. After having a bad experience at another Honda dealership in the area, I hesitated to visit Germain Honda. Much to my delight, everything was completed as promised and with no additional charges. Thank you for treating me with respect while explaining all the work performed in detail. I will return to Germain Honda at my 30,000 mile checkup. More