
Germain Honda of Dublin
Dublin, OH
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Came into the dealership in a pinch after having just been in an accident. Immediately greeted upon arrival and directed to a sales rep who worked endlessly to get me something within my budget that I ab been in an accident. Immediately greeted upon arrival and directed to a sales rep who worked endlessly to get me something within my budget that I absolutely love. I ubered here, and I’m going home in a car I love. More
Dontay was great!!!! He was so accommodating and welcoming. He explained every detail and put me in a car that worked for my situation! Thankful welcoming. He explained every detail and put me in a car that worked for my situation! Thankful More
Dontay Hunter was a professional salesman with experience and compassion. I was treated with VIP and left very satisfied. I highly recommend Mr. Hunter to assist you with your next purchase experience and compassion. I was treated with VIP and left very satisfied. I highly recommend Mr. Hunter to assist you with your next purchase More
Think again before buying from Germain Honda We purchased a used 2016 for our daughter. We have owned it for 6 months and have only put 1400 miles on it. Despite that, it has required a new se We purchased a used 2016 for our daughter. We have owned it for 6 months and have only put 1400 miles on it. Despite that, it has required a new set of tires, an alignment, new brakes, and new rotors. We were told the car had 50% of tire and brake wear left at the time of purchase. Our salesperson would not return our calls, the service department had the car for over 24hrs with no phone call to us (it has been in 3 times already), and the manager of used car sales thought this was all acceptable. Save yourself time and expense and shop elsewhere. More
Really enjoyed my experience working with Matt! Was able to help me out when nobody else would. Such a great pleasure! Beyond excited with my new vehicle. to help me out when nobody else would. Such a great pleasure! Beyond excited with my new vehicle. More
Lack of coordination between Parts and Service Departments. After purchasing a replacement part front license plate bracket for my Accord. I could not get any Service individual to install it. After a long wait After purchasing a replacement part front license plate bracket for my Accord. I could not get any Service individual to install it. After a long wait, Frank Pulsinelli observed my frustration and volunteered to install it despite the fact that he was not from the Service crew. I greatly appreciated Frank's assistance. Gertain is fortunate to have such a fine individual on its staff. More
Nishi patel was very helpful made my buying experience awesome thanks Love my new optima! The transaction was very fast and easy thanks to Nishi. awesome thanks Love my new optima! The transaction was very fast and easy thanks to Nishi. More
Stealing Sales I have dealt with Jordan Moore for the last 3yrs and absolutely recommend him as a salesman I would trust to have my best interest. With that said, I I have dealt with Jordan Moore for the last 3yrs and absolutely recommend him as a salesman I would trust to have my best interest. With that said, I recently emailed Jordan RE a preowned car for my son, I gave him my sons specifications. He within minutes emailed me back with several options that match what my son was shopping for, asking me to reach out if we wanted to see anything. I sent the link that was provided by Jordan to my son, after review it, he texted me back re his interest in a 2013 Ford Explorer and said that he was going to look at it after work. I gave him Jordan's first and last name along with contact info. He later texted me that he was at the lot and was about to take the car for a test drive. Later that night he came by to show me his purchase. I asked him how his experience with Jordan was, he was like "I didnt deal with him, I was told that they didnt have a Jordan working there." (nor did the salesman put out any effort to confirm this) The salesman that told him this was Scott Staats. WHO GOT A SALE FOR VIRTUALLY DOING NOTHING! WHAT?!! The following day, I emailed Jordan asking if there were different salesman for New cars vs Pre-owned. He said yes, but they will not have a problem with him selling us a pre-owned since we have had past dealings and asked when would my son like to come in. I explained that he had been in the previous night and the circumstances surrounding it. Jordan told me that he had been there all evening. I expressed my frustration in that my son only came to Honda because of the link that HE had taken time to search and send (NOT SCOTT) and that we were under the impression that we would be dealing with him since I trust Jordan as a salesman. I later received an email from Jordan that the sale issue had been resolved, to which I am grateful. HOWEVER, I would NEVER recommend Scott Staats as a trustworthy salesman or co-worker for that matter. More so a "SALE STEALER". More
Excellent Service! The dealership had a nice selection of vehicles. Felt welcomed when we walked into the showroom. The saleperson, Chris, did an excellent job unders The dealership had a nice selection of vehicles. Felt welcomed when we walked into the showroom. The saleperson, Chris, did an excellent job understanding our needs as well as ensured the options of each vehicle was explained to us. He also followed up and answered all our questions in timely manner. Chris was very engaged with the sale from start to finish! Chris made sure the car met our expectations both inside and outside. The finance person, Jon, did an awesome job walking me through all the paperwork to purchase the car while ensuring he reviewed all the necessary details with me. I really appreciate the time Chris and Jon took on the sale of this vehicle! Great to work with! More