Germain Honda of Dublin

Germain Honda did a great job getting me in, diagnosing the issue, fixing it and getting me back on the road! My battery failed unexpectedly. Germaine Honda got me in as soon as I got my car battery jumped the issue, fixing it and getting me back on the road! My battery failed unexpectedly. Germaine Honda got me in as soon as I got my car battery jumped and could get there. I couldn't leave my car overnight so I was relieved they were able to fix it same day. Excellent service! More

Any Pickens did a great job managing my service call for an oil change and tire alignment/rotation, within the estimated time frame. Well done! an oil change and tire alignment/rotation, within the estimated time frame. Well done! More

While no one likes to have car expenses, Amy Pickens did a great job of making this a painless experience. She is kind and knowledgeable. a great job of making this a painless experience. She is kind and knowledgeable. More

I worked with Ryan in the service dept and he was very professional! I walked in thinking it would take a while, but it was quick and easy! professional! I walked in thinking it would take a while, but it was quick and easy! More

Chris Robinson was so professional and he made my experience that much better! I was able to schedule my service for the next day, paid a great price and received great service from Chris! Even on a experience that much better! I was able to schedule my service for the next day, paid a great price and received great service from Chris! Even on a busy day, my car was in and out and the staff took great precautions to keep myself and their team safe during these challenging times. More

We received a great price on our new Honda Pilot. We have purchased several cars from Germain Honda of Dublin and Frank Pulsinelli. Frank goes above and beyond to give his customers the best deal and We have purchased several cars from Germain Honda of Dublin and Frank Pulsinelli. Frank goes above and beyond to give his customers the best deal and the transactions are seamless. I highly recommend Frank to anyone who is looking to lease or purchase a new or used Honda. Frank has excellent customer service and outstanding follow up and follow through. More

Today I bought a car for the first time ever and Jheni was immensely helpful throughout the whole process. I can’t say how thankful I am for her being patient and transparent through the whole transaction was immensely helpful throughout the whole process. I can’t say how thankful I am for her being patient and transparent through the whole transaction. She really challenges the idea of salesmen/saleswoman being manipulative and only concerned about sales. She puts an incredibly human and caring face to a car dealership. I’m going to be recommending her to all of my friends as I know she will definitely take care of them as I would. More

You will be treated like family here! I drove from Beavercreek ohio which is an over hour drive to purchase my new 2020 Honda Civic ex. I worked with Jheni Felix. This was third car i was I drove from Beavercreek ohio which is an over hour drive to purchase my new 2020 Honda Civic ex. I worked with Jheni Felix. This was third car i was buying, but first from this dealership. Ms. Felix was extremely helpful every step of the way of the car buying process. I felt like i was part of the Germain family during the entire process. Buying a brand new car can be very stressful but ms. Jheni made it an easy process with her down to earth personality. If you are looking to buy new or used i highly recommend the Germain family. The Germain store has the most respectful employees and treats you the right way! More

Jheni was absolutely outstanding. She worked with us well after closing time of the dealership. She made sure we got the best deal and every amenity available to us. I could not recommend her more! after closing time of the dealership. She made sure we got the best deal and every amenity available to us. I could not recommend her more! More

Service center was GREAT! I purchased a 2014 Honda CR-V from Honda of Germain. I had a decent time with sales (Kevin Larivee) until I I drove my car for a few days and it start I purchased a 2014 Honda CR-V from Honda of Germain. I had a decent time with sales (Kevin Larivee) until I I drove my car for a few days and it started acting up. I contact Kevin via email and phone several times with no reply. I was very disappointed. Service however was GREAT! I had Ryan Kennedy and he was very friendly and professional. They used a lot of protection in my car and I felt comfortable. Unfortunately when I picked up my car, it was not fixed (Not Ryan's fault) I was very frustrated and called the dealership back to try and get my car looked at again. They gave me the run around for 2 days (Kevin finally called me back and acted like he did not believe my car was not fixed and clearly he just cares about the money he made off of me) I took my car back and and Ryan was simply amazing. He did not make me feel uncomfortable about bringing my car back and said they would make sure my car was fixed this time. It was! So my 5 stars is for THE SERVICE center! Thank you so much Ryan for helping to get my vehicle fixed and being non judgmental. As a female that is a great thing to experience! Also, James Howald thank you so much for being great! James was a pleasure to do financing with! He was very personable and sensitive to the fact that I had children. He also helped me out with a discount for being a teacher was also a great surprise so 5 stars to James as well! More