
Germain Honda of Dublin
Dublin, OH
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The service representative Ryan Kennedy was really helpful during my service visit. He has provided me many professional suggestion and clearly explained each service items in detail. helpful during my service visit. He has provided me many professional suggestion and clearly explained each service items in detail. More
Always had Great service from this Dealership Amy Pickens is who I dealt with at Germain HOnda, and as always, I had great service, and left happy. I won't usually go to dealerships for issues, b Amy Pickens is who I dealt with at Germain HOnda, and as always, I had great service, and left happy. I won't usually go to dealerships for issues, but Germain Honda has always done a great job! My daughter also swears by them. More
Purchased 2020 Honda CR-V I started my purchase experience online, working with the online sales manager Jessica Kincaid, who was also very good. She got me started by answerin I started my purchase experience online, working with the online sales manager Jessica Kincaid, who was also very good. She got me started by answering initial pricing questions, including purchase & lease options for various cars. A few days later, I stopped in after work to get a trade in estimate and look at the EX model that I had focused on. Justin Bunkers met me and led me through one of the quickest and easiest car buying experiences I've ever had. I spent less than 90 minutes in the dealership, including the test drive. Justin was up front about being new to the position, and he was uncertain on a few procedural points. But he knew the product well, sharing a wealth of information with me on the thorough test drive. Even more important, he's a xxxx of a nice guy. During the visit, I got a trade in estimate that slightly exceeded my expectations- a first for me, I had nothing to argue about. I gave Justin the leasing figures that Jessica had provided me; he took it to his manager and came back in five minutes with "Yep, we can do that". I hadn't come prepared to buy that evening, so I arranged to come back in two days and complete the deal. When I showed up, Justin took me to a waiting finance manager, who finished the paperwork in 20 minutes. Then, Justin helped me clean out my old car and transfer items to the new car. I couldn't have had a better buying experience. I just hope that Justin Bunkers is still there in three years when I'm looking for another car. More
Tim Munion was very helpful in helping me decide between 2 Accords that were very similar. He pulled both in so I could do a side by side comparison. Answered all of my questions. 2 Accords that were very similar. He pulled both in so I could do a side by side comparison. Answered all of my questions. More
Troy Almanson was who took care of my service visit. He was professional, pleasant to deal with and made the visit super easy. I will be going back in the future. was professional, pleasant to deal with and made the visit super easy. I will be going back in the future. More
Great Service from Chris Miller We ended up at Germain Honda of Dublin after visiting a couple other dealerships earlier in the day. We were extremely impressed with the quality of We ended up at Germain Honda of Dublin after visiting a couple other dealerships earlier in the day. We were extremely impressed with the quality of service and vehicles at this location. We didn't end up liking the vehicle we had scheduled to test drive. Chris worked diligently and found us a vehicle that checked all our boxes. To be honest, we purchased a sedan in 2017 from this dealership, and next time I'm in the market, I'm going to start our search here. More
30k service Honda Civic Called and made an appointment. I got an immediate follow up email reminding me. I arrived on time and they were ready. Amy Pickens explained what was Called and made an appointment. I got an immediate follow up email reminding me. I arrived on time and they were ready. Amy Pickens explained what was going to be done, approximate cost, and approximate time to do the work. Everything went just like she said. I have had 3 Civics and an S2000 and I have never been disappointed with Germain sales and service. More
We had a fantastic experience at Germain Honda of Dublin, working with Matt Shindler. We recently bought a used 2014 Ford Escape after looking for a vehicle for about 2 months. We are a young couple making o working with Matt Shindler. We recently bought a used 2014 Ford Escape after looking for a vehicle for about 2 months. We are a young couple making our first big purchase together, and we were hoping to have a good experience that didn’t feel like we were given the run around or feeling like we weren’t being taken seriously (which happened a lot while in the process of looking for a vehicle). Fortunately, Matt gave us the exact opposite experience. He was very personable and made us feel like we were long time friends— made us feel very comfortable and confident in our decision. We couldn’t have asked for a better experience, we will be longtime customers because of this. Thanks to John in financing as well for an overall great and efficient experience. We appreciate those at Germain Honda of Dublin for going above and beyond for us! We couldn’t be happier with our purchase. More
Great service from Troy Almanson and Chris Robinson Troy is my point man for car repairs. Always a smile and a rapid detail to attention. Some people are born to lead by example, Troy is just such a p Troy is my point man for car repairs. Always a smile and a rapid detail to attention. Some people are born to lead by example, Troy is just such a person. When SERVICE is in his title, he means it and lives up to it! Chris Robinson is the same sort of person. A man born to listen and to rapidly take care of the problem. I think it's appropriate that they work next to each other in service. They are a 1-2 punch. More