
Germain Honda of Dublin
Dublin, OH
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I worked with Derek Barnes. He was very helpful. He went out of his way to find the exact car that I wanted. I purchased the only white/ivory CRV hybrid in the 5 state area. This is my 7th Honda from Germ out of his way to find the exact car that I wanted. I purchased the only white/ivory CRV hybrid in the 5 state area. This is my 7th Honda from Germain. Thanks for great customer service. More
Amazing Service Thanks for making everything work! You guys went above and beyond. The attention to our needs was by far the best experience I have had at a car dea Thanks for making everything work! You guys went above and beyond. The attention to our needs was by far the best experience I have had at a car dealership. More
Ryan Kennedy and Jim Pierce took great care of us. Got the pilot in for service and had it done on time under budget. Thank you all for a great job. the pilot in for service and had it done on time under budget. Thank you all for a great job. More
Germain always provides me with excellent service Chris Robinson was professional and courteous , he gave me an estimated time of service which was pretty close and walked me they what needed to be done an Robinson was professional and courteous , he gave me an estimated time of service which was pretty close and walked me they what needed to be done and gave additional services time . More
Excellent Service, amazing saleman ship! Before going to Germain Honda of Dublin I had visited 6 other dealerships and test drove 8 cars. I then found a used 2017 Chevrolet Equinox LT on the Before going to Germain Honda of Dublin I had visited 6 other dealerships and test drove 8 cars. I then found a used 2017 Chevrolet Equinox LT on the Germain website and decided to go by for a test drive. Upon my arrival I was quickly greeted by Ms. Jheni Felix, and offered a test of drive of the vehicle. I was allowed as much time as was needed to road test, have a mechanic complete a check of the automobile and return the vehicle. At that time I wasn't prepared to buy the car, but told Jheni what amount I'd be willing to pay and to get back to me once she was able to talk it over with her manager - I was later contacted that day, and told my offer was accepted. I was happy that we were able to come to an agreement, but I still wasn't prepared to buy the vehicle and needed time to secure the title for my old car and move the agreed down payment from an online banking account. This is where Jheni went above and beyond her title and took it upon herself to ensure that the vehicle would remain on the lot until I had time to get all of my resources aligned. Within a week, I came back to the dealership (the day before my birthday) and happily purchased my new SUV. I left with a smile, a personalized birthday card and a vehicle that I am overjoyed with, I will make sure that all of my friends and family will know where I got the new car and the smile on my face. I look forward to doing business again with Germain Honda in the future! More
I was in Columbus visiting and needed some service on my 2014 Honda Pilot. When I got there for my appointment Amy Pickens took me right back to the service area. She was very helpful and informative. She g 2014 Honda Pilot. When I got there for my appointment Amy Pickens took me right back to the service area. She was very helpful and informative. She gave me an estimate of the time it would take. Within a fairly short amount of time she called me to let me know what they were recommending and she also contacted my regular dealership service department to get more information. I was very happy to know that she checked with them. My car was ready earlier than expected and check out was quick and easy. I was very happy with Germain Honda of Dublin and Amy. She was very helpful and professional. More
Quick, reliable service. My tire had a slow leak. Amy Pickens assisted me when I arrived, told me what the service team would do and how long it would would take. And that is My tire had a slow leak. Amy Pickens assisted me when I arrived, told me what the service team would do and how long it would would take. And that is exactly what happened. And my tire was repaired at no charge. I appreciate Amy’s friendly and professional assistance! More
Honest and reliable. Kevin is awesome to work with. Always explains work needed thoroughly. Prices are reasonable. Always trust work done at Germain. The end Always explains work needed thoroughly. Prices are reasonable. Always trust work done at Germain. The end More
I went in with A/C issues and Joe was able to diagnose the problem in a very efficient manor. He showed professionalism and I will certainly be going back to him in the future. Thanks for valuing my time the problem in a very efficient manor. He showed professionalism and I will certainly be going back to him in the future. Thanks for valuing my time and making this process painless and effective. More