Germain Honda of Dublin
Dublin, OH
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This is where I purchased my car and I call about an oil change. They gave me a time. When I arrived I was paired with Ryan Kennedy and he was very professional. He was very friendly and made me feel at eas change. They gave me a time. When I arrived I was paired with Ryan Kennedy and he was very professional. He was very friendly and made me feel at ease. He did not pressure me to get other deals and I like that. He is great! More
From the moment I called for an appointment it was a pleasant experience. The staff was friendly and professional. They made me feel like a valued customer. The dealership/waiting area was clean and com pleasant experience. The staff was friendly and professional. They made me feel like a valued customer. The dealership/waiting area was clean and comfortable. More
Nathan Fielder was very thorough and paid attention to what I needed. He was kind and professional as well as made sure my vehicle was cared for . what I needed. He was kind and professional as well as made sure my vehicle was cared for . More
Alison Webb was my salesperson. I can't believe I got so lucky to have such a honest, reliable person to Help with my purchase. The sub wouldn't start at first., so they put in a I can't believe I got so lucky to have such a honest, reliable person to Help with my purchase. The sub wouldn't start at first., so they put in a new battery no charge. This is the second purchase from this dealership. Happy with both automobiles and will be back next time I need a automobiles, and tell folks about the dealership. More
We bought a 19 Accord Sport and were sold the tire package. Once we needed it, they had no idea how to implement it, and kept trying to charge us for something that was clearly covered. We had so ma package. Once we needed it, they had no idea how to implement it, and kept trying to charge us for something that was clearly covered. We had so many back and forth phone calls before we finally got it worked out. They did not have an issue taking our money for the service, but the experience is still terrible. The second time was a little smoother, but still not great. We also paid for the maintenance package, which includes all oild changes up to a certain milage, but they try to charge us for the oil change EVERY SINGLE TIME. We have to keep track of this and they don't seem to have any record keeping. On one of the oil changes the car came back and stunk like gas on the inside. It was very prevalent. They took no ownership of this, tried to downplay that, and gave us free 'car deodorizer' which didn't help. 6 months later there was still a faint smell of gas in the car. They try with the customer service in general, but I would just not recommend ever buying a car there. We certainly will never be back. More