Germain Honda of Dublin
Dublin, OH
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Quick and easy experience I drove 3.5 hours to Germain to purchase a certified pre-owned Honda Odyssey. I'm always willing to drive a few hours for the vehicle that matches our I drove 3.5 hours to Germain to purchase a certified pre-owned Honda Odyssey. I'm always willing to drive a few hours for the vehicle that matches our criteria and is a good deal. I was able to coordinate everything over the phone or online with their team: the out-the-door price, confirming the condition of the vehicle, getting financing set up, and scheduling a pickup time. I didn't have a trade, so I'm sure that made it a bit easier, but once I arrived and verified the condition of the vehicle, we quickly moved to paperwork. The finance team had everything ready, didn't hit me with any pushy upsells, and got me back on the road for the long drive home quickly, which was very much appreciated. More
Terrific Customer Service Scot Staats & Germain Dealership were tremendous. Germain was the only dealership in Ohio that had the color of CRV Trim that I wanted however with me Scot Staats & Germain Dealership were tremendous. Germain was the only dealership in Ohio that had the color of CRV Trim that I wanted however with me living 98 miles away I was not sure I wanted to make the drive & I was concerned the opportunity to purchase this vehicle had passed but Scot came through by returning my call although he was done with his shift for the day after I decided to make the drive to look at vehicle. After our discussion he made sure the vehicle was still available and he made sure the car was not sold until my appointment the next morning. Once I arrived, the car was sitting out and ready for me to look at & test drive. Scot made sure the minor concerns I had were fixed. He did not apply any pressure to purchase the vehicle which was refreshing as most salesman I have dealt with apply maximum pressure which in turn makes you not want to return to a dealership. Ultimately with the great car buying experience at Germain with Scot running point I will look to Germain first when I am in the market for my next car even with the distance I have to travel. More
Excellent Service and Experience Great work by Ryan Kennedy! Thoroughly researched the issue and delivered a great answer. Kept me advised every step of the way. Very impressed by Great work by Ryan Kennedy! Thoroughly researched the issue and delivered a great answer. Kept me advised every step of the way. Very impressed by the Covid procedures in place. Everyone in Service was observing great care. Definitely returning when service is needed! More
quick accurate service from Kevin Withers Mr Withers got my accord in for service quickly, even though I didn't have a appointment. The Sevice Dept at Germain Honda has always taken care of ou Mr Withers got my accord in for service quickly, even though I didn't have a appointment. The Sevice Dept at Germain Honda has always taken care of our Honda vehicles. Always reassuring to know they have our back. Thank You, Kevin Withers More
Fast, efficient service Our service advisor Ryan Kennedy was pleasant and efficient to deal with. I was able to get an appointment the same day. The oil change took less time Our service advisor Ryan Kennedy was pleasant and efficient to deal with. I was able to get an appointment the same day. The oil change took less time then they had predicted, and that left them time to address other issues they identified. Ryan was great, no pressure on the extra items, but making sure I knew which were safety related, or certain to cost much more if I waited (due to needing to replace additional parts). We have purchased vehicles and had them services here, going back to 2001. More
Experience with Kirti Vansadia was excellent. He is willing to answer questions and assist the buyer. Will reach out to Kurti in the future when buying a car. willing to answer questions and assist the buyer. Will reach out to Kurti in the future when buying a car. More
I just bought a 2020 Honda Accord. Frank Pulsinelli was my salesman and he is excellent. I have bought three accords from him and always trust his opinion. my salesman and he is excellent. I have bought three accords from him and always trust his opinion. More
Chris in service is ALWAYS great to work with. He is professional, fast, and reliable. I won’t go to anywhere else or to anyone else. Thank you Chris. professional, fast, and reliable. I won’t go to anywhere else or to anyone else. Thank you Chris. More
We just bought an HR-V. Daniel Head gave us an excellent service. He was experienced, helpful, with great service attitude and gave us our space to decide. He answered all our questions, gave us options an service. He was experienced, helpful, with great service attitude and gave us our space to decide. He answered all our questions, gave us options and kindly and respectfully helped us to make the best decision for our particular needs. We are very happy with our new car. More
My wife and I have had positive experiences with Germain Honda of Dublin. My sales consultant was Mohammed Rufai. A very polite and professional young man. It was a pleasure working with Mo. As I was tran Honda of Dublin. My sales consultant was Mohammed Rufai. A very polite and professional young man. It was a pleasure working with Mo. As I was transferring personal items from our trade into our new CD-V, I missed two signed checks and deposit slip that I was going to deposit. Mohammed called me immediately upon finding them, and secured them with a sales. Manager until I could retrieve them the following day. I really appreciate his honesty. More