Germain Honda of Beavercreek
Beavercreek, OH
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used Honda I went to Germain to check out a specific used car. The agent who helped me, Ed, was knowledgeable and personable. There was no "hard sell'. I went to Germain to check out a specific used car. The agent who helped me, Ed, was knowledgeable and personable. There was no "hard sell'. More
Great service Eric was a huge help on the phone a few days before we came to the dealer. He was off that day but recommended Talking to Ed who was very courteous an Eric was a huge help on the phone a few days before we came to the dealer. He was off that day but recommended Talking to Ed who was very courteous and easy to talk to. More
Respectful Spent over 7-hrs at the dealership buying a car, Steve Glenn and his sales manager, John Olak, were respectful and honest in their assessment. They Spent over 7-hrs at the dealership buying a car, Steve Glenn and his sales manager, John Olak, were respectful and honest in their assessment. They listened to me and willing to work with me on the deal. I found the buying experience positive. More
Extremely professional and comfortable atmosphere! Stephen Burden was by far the most professional and pleasant associate ever! He is truly an asset to Germain and an asset to their dealership. Never h Stephen Burden was by far the most professional and pleasant associate ever! He is truly an asset to Germain and an asset to their dealership. Never have I experienced such a salesman who took the time to carefully attend to our needs. He made you feel at ease and his "smiling" personality certainly assured you that you were in good hands. Conversation flowed very easy with him whereby making asking questions easier. He was not "pushy" and endeavored to take whatever time was necessary to assist you. We found him to be upfront and honest with our requests. Even though we did not get the vehicle we test drove, he made it apparent that we were valued customers. This was our first time at Germain Honda and he made it truly worth the drive from another city. We will certainly tell others about this fantastic experience! More
Germain Honda made me SMILE! While getting the recall air bags on my 2001 Honda Civic replaced at Germain Honda,Beavercreek, I found a friendly salesman, Josh Storms who enlighten While getting the recall air bags on my 2001 Honda Civic replaced at Germain Honda,Beavercreek, I found a friendly salesman, Josh Storms who enlightened me on the Honda Fit abd all the bells and whistles, a car I have loved since I drove my daughter's Fit a couple years ago. . He helped me on a daily basis for over the next two weeks, and his friend Steve also helped in bringing this deal forward. After comparing Fits all over the tri state area, I realized the car I most wanted was right in my backyard... the white Fit Ex !!! Their Manager Randy was the key person who got me the deal I needed accepted and soon I was out the door with my new white Fit EX and have been loving it ever since ! Thanks to the staff at Germain Honda, especially to Josh Storms, Steve and Randy, great guys and great helpers! Your guys ROCK ! I will be back ! Molly B More
Great sales people and dealership I havent dealt with the service department as of yet but sales people are great. I dealt with Ed Horton. great guy and great dealership. I havent dealt with the service department as of yet but sales people are great. I dealt with Ed Horton. great guy and great dealership. More
Purchase of a new car I just purchased a Honda CRV and I couldn't be more pleased with the way this sale was handled. The salesman was pleasant, respected my time and my w I just purchased a Honda CRV and I couldn't be more pleased with the way this sale was handled. The salesman was pleasant, respected my time and my wishes, didn't contact me unnecessarily as I took time to make my decision (that goes a long way with me!), and gave me his attention and eye contact during the purchasing process. This was the first time I purchased a car all by myself and Jason High, the salesman, helped me feel comfortable throughout the process. The remainder of the process was handled professionally by those involved. I would definitely recommend my friends look here if they are interested in a new car. More
Germain has really fixed all the damage Hidy did. I’d like to note just how much I hated Hidy Honda. I went to Germain to try and get an idea of what I would be willing to pay somewhere else, and was I’d like to note just how much I hated Hidy Honda. I went to Germain to try and get an idea of what I would be willing to pay somewhere else, and was impressed at much more professional everyone is now. At Hidy they used pressure sales and underhanded tactics to get you the worst deal possible. Germain wants to sell you a car, but isn’t interested in all the other garbage. Their used car selection is excellent, and they are actually fix issue with their trade-in’s rather than just throwing them on the lot. The only issue I had with my vehical was the rear suspension, but they fixed it under warranty. Additionally I was only complaining about the passenger rear side, and they re-did the entire rear suspension for me. Their service deparment has improved by leaps and bounds. Best thing Dave Hidy ever did was retire, not only is his business no longer crap, but we’ll never have to see his T.V. adds again. More
new company car made the deal over the phone and picked it up without a hitch i bought the car unseen untill i took it home nice people to deal with made the deal over the phone and picked it up without a hitch i bought the car unseen untill i took it home nice people to deal with More
Super car and super salespeople I thought both the salesperson, the finance person, all the people we dealt with were wonderful. they did not pressure me, took the time to look for t I thought both the salesperson, the finance person, all the people we dealt with were wonderful. they did not pressure me, took the time to look for the car I wanted, generally were very knowledgeable and helpful. More