Germain Honda of Beavercreek

1st Time Buyer Our Sales Associate was Jacob Jeffers, he made us feel comfortable with what we were purchasing. He took his time and worked with us to reach a deal w Our Sales Associate was Jacob Jeffers, he made us feel comfortable with what we were purchasing. He took his time and worked with us to reach a deal we felt good with. The staff made sure we got the car and features we wanted. We left extremely happy with our purchase. More

Great Experience Our salesman Jacob was very knowledgeable and helpful. The dealership had a wide variety of vehicles making it easy to find the car we wanted. Our salesman Jacob was very knowledgeable and helpful. The dealership had a wide variety of vehicles making it easy to find the car we wanted. More

Disappointed in service I bought a 2006 Civic in June 2015. Within a few days the drivers seat stuck in the forward most position. I am 5'2" so could still drive it this wa I bought a 2006 Civic in June 2015. Within a few days the drivers seat stuck in the forward most position. I am 5'2" so could still drive it this way. I called my sales rep and brought it to the service department to be checked out. They said a coin was stuck in the seat track and it had been removed. Within a week I had the same problem. It felt like one side of the seat adjustment bar was not engaged - the left side would slide but the right side would not move at all. After taking a visual look myself I could see the bar on the right side was not in place. I was able to physically get it back in alignment and was able to adjust the seat position. When I had the windows tinted a few weeks later the seat got stuck in the furthest back position and I had to put my purse and other things behind me to drive it home. Today I took it back to be checked by the service center at Germain Honda and they said it needs a complete seat track assembly costing $1400. I feel like this was the problem from the beginning and a coin on the track was not the true issue. I expected more from buying at a dealership - I have only had the car for 2 months and will be driving with a pillow behind me so that I can reach the pedals. Update 9/22/15 I went to a junk yard and bought a seat for $150 and installed it myself. Nice attempt to blame the window tinting place by the way! One of the men did try to adjust it when he saw I was having trouble. You will not convince me it was not that way when I bought the car and Germain was just unwilling to take responsibility. More

First New Honda Experience I really enjoyed working with Trey, He was very knowledgeable about all the details of the vehicle. He didn't pressure us to buy which made the tri I really enjoyed working with Trey, He was very knowledgeable about all the details of the vehicle. He didn't pressure us to buy which made the trip even better. He was able to answer all questions we had even with the electronics. We got to the dealership late in the afternoon just to look around. Trey made us a good deal and stayed late to complete our sale so we could drive our new CR-V home. More

Friendly knowledgeable staff! Would recommend this dealership to anyone looking to buying a new or used car. They are friendly and knowledgeable about their cars. Very clean dealer Would recommend this dealership to anyone looking to buying a new or used car. They are friendly and knowledgeable about their cars. Very clean dealership. More

New Civic Lease We worked with Steve Burden. All in one day, we spoke on the phone or texted, and within 3 hrs, we had a deal and came to sign that evening. As it was We worked with Steve Burden. All in one day, we spoke on the phone or texted, and within 3 hrs, we had a deal and came to sign that evening. As it was the last day of August, he was very busy and the dealership was crowded, but he was awesome to work with! More

A very efficient experience. A breath of fresh air! Previous ownership by Hidy Honda was a very stressful experience in 2006. The new dealership was TOTALLY different. I felt th A breath of fresh air! Previous ownership by Hidy Honda was a very stressful experience in 2006. The new dealership was TOTALLY different. I felt that the staff was friendly to me.. Other dealers I visited in this search 3 others were nothing like Germain. More

Great Process Went to just test drive, ending up driving off of the lot with a new to me used car. Ed Horton's approach was not high pressure, just sat and talked Went to just test drive, ending up driving off of the lot with a new to me used car. Ed Horton's approach was not high pressure, just sat and talked why I would love the car. More

Smooth selling I was a bit nervous flying out from UT to take a closer look at a 2011 Toyota RAV4 V6 4WD Sport. Josh took the extra time to ensure that everything we I was a bit nervous flying out from UT to take a closer look at a 2011 Toyota RAV4 V6 4WD Sport. Josh took the extra time to ensure that everything went smoothly. He picked me up at the airport and we connected on a couple of different levels. It made a huge difference to not feel pressured and to enjoy a high level of trust in Josh. Hopefully he'll come out to UT and shred some pow with us at Park City Powder Cats! More

God deal but read the fine print Salesman AJ was very helpful and courteous on our visit and knew the particulars of the Honda CR-V which we drove and purchased. The finance person wa Salesman AJ was very helpful and courteous on our visit and knew the particulars of the Honda CR-V which we drove and purchased. The finance person was also very friendly and helpful in obtaining the lowest rate possible on the loan. Word of advice however is be sure to understand the cost of warranties you may be asked to purchase. They are costly and you should read the final printout before you sign. One additional note is that I checked the oil level after I got home and discovered it was 1/2 to 1 quart low and dirty, but the maintenance display said oil level was at 100%. Hmmmm. More