Germain Honda of Beavercreek
Beavercreek, OH
Filter Reviews by Keyword
By Type
Showing 1,009 reviews
Another great experience Second car we have bought from Nathan. When we decided to buy a truck there was no hesitation we immediately called Nathan. We've known Nathan most of Second car we have bought from Nathan. When we decided to buy a truck there was no hesitation we immediately called Nathan. We've known Nathan most of our lives and it gives you peace of mind when you're dealing with somebody that you know you can trust and has your best interest in mind. We called and told him what we wanted and how much we could spend and the next day he had exactly what we were looking for we drove it home. Now we have to great and dependable vehicles. Thank you Nathan More
Found the car I was looking for! I asked Nathan to keep an eye open for a specific car I was interested in. When a trade-in arrived, it was an ideal match and I was notified. As they I asked Nathan to keep an eye open for a specific car I was interested in. When a trade-in arrived, it was an ideal match and I was notified. As they were preparing the car. I saw it, loved it, and got it that day! The team moves quickly and efficiently to get you the car you are looking for. I'm certain that when I am shopping for a new car, I know that I will shop at Germain first. It was a fun experience! Thank you! More
Priced to sell, very little wiggle room Do your research and be ready to back up your offer. The vehicle that I purchased was priced on the lower end of the fair market value listed on Kelle Do your research and be ready to back up your offer. The vehicle that I purchased was priced on the lower end of the fair market value listed on Kelley Blue Book. They did come down some from their original list price but I was almost out the door before it was anything serious. More
Great Experience for First Time Car Buying This dealer was so nice Trey and Ed were the best and made the car buying experience feel very relaxed. They were able to answer all our questions and This dealer was so nice Trey and Ed were the best and made the car buying experience feel very relaxed. They were able to answer all our questions and get us the car we wanted in the budget we wanted. The overall experience was amazing and I would recommend this dealer to anybody buying a car for the first time or any veteran car buyer. More
The Best Buying Experience Starts & Ends with Steve Burden Being ignorant to the car buying experience, the first overall emotion I had was fear. Fear that the stereotypical cheesey car salesperson was going Being ignorant to the car buying experience, the first overall emotion I had was fear. Fear that the stereotypical cheesey car salesperson was going to do everything in his or her power to detach as much money as possible from my bank account. Being on a fixed budget this scared me. I began with a simple call to Germain Honda of Beavercreek. From there I was directed to Steve Burden (the direct opposite of cheese), which was the best thing that could have happened. By simple luck, Steve took my call and we set up a time for me to come out and see some of the cars in stock. I was in the market for a new car. From the first time I arrived at the dealership, I felt a sense of calm come over me. I stepped into the dealership and was greeted by Steve Burden. I was hoping he couldn’t tell my hands were clammy from our handshake due to my nervousness. We sat down and he started asking questions, all of which were not related to money, but rather what I was looking for and what I wanted. I could tell this was the right person and place for me. We took a test drive and I feel in love with the 2016 Honda Accord EX-L. He could see that as well. We came back and started to work out a few logistics but I could not do anything until I got my other car out of the shop to trade in. A week later I was ready. Steve Burden even gave me is mobile phone in case I had any questions or needed to know anything additional about the car. He called me once to check in on things and let me know that he was working to get the car that I wanted on the lot. That meant a lot to me that I was not bombarded by endless phone calls pressuring me to buy. I arrived and again a sense of calm hit me like a wave when I entered the showroom. Steve greeted me with a smile and we began talking about the car. The usual price talk interchange occurred, with every time Steve fighting to get me the price I needed. Who knew I was on a budget and wanted to make sure I got what I wanted and could afford it and most importantly be comfortable with it. After talking and working everything out, I was extremely happy to sign on the line (Press extra hard for those carbon copies). So what defines a great overall car buying experience? Of course, get the price as low as you can always helps, but in my opinion it starts and stops with your sales consultant. It is their job to fight for you and get you what you need, it is there job to make sure you are calm and not stressed, and it is there job to have you drive away happy. My car buying experience started and stopped with Steve Burden and I could not be more happy with the outcome. More
Best car buying experience ever I received a trucar estimate from another dealer, forwarded it to Germain and they beat it by $900 AND gave me a Lifetime Warrantee on the powertrain. I received a trucar estimate from another dealer, forwarded it to Germain and they beat it by $900 AND gave me a Lifetime Warrantee on the powertrain. The sales rep (Ed Horton) met me at the dealership on a 30 minute notice - on his day off - and sold me exactly the car I was looking for at the best price in town. There was no pressure to buy anything else, and no haggling over price. I drove my new CR-V home less than two hours after I walked in the door. I couldn't be happier. Highly recommend both Germain Honda, and Ed Horton! More
Always a Great Service Experience I have been to get my car serviced for regular maintenance multiple times now. They are always efficient, knowledgeable, and friendly. They let me k I have been to get my car serviced for regular maintenance multiple times now. They are always efficient, knowledgeable, and friendly. They let me know maintenance that is recommended along the way but are never pushy. I highly recommend this service department. More
Great Experience As we all know car buying can be stressful. Trey made the process straightforward and provided me with all the information I needed to make my decisi As we all know car buying can be stressful. Trey made the process straightforward and provided me with all the information I needed to make my decision. The team helped me get to comfortable pricing by showing me all the options and I was out the door same day in my new vehicle. More
Great Car Buying Experience The entire team we worked with were very courteous, patient, and professional. Ed spend a great deal of time assisting us in the purchase our 2015 CR The entire team we worked with were very courteous, patient, and professional. Ed spend a great deal of time assisting us in the purchase our 2015 CR-V. We will recommend Ed to family and friends. More
Horrible Dissapointing and so STRESSFULL GO ELSE WHERE Horrible experience Do not purchase from them GO ELSE WHERE we worked on purchasing a used Honda crv for 3 days then when we finally got the paper wo Horrible experience Do not purchase from them GO ELSE WHERE we worked on purchasing a used Honda crv for 3 days then when we finally got the paper work done the sales man was not there steve burden he left we had no keys we were not even sure when we were going to get our car back and we wanted to look at the car one last time after the purchase no one knew where our car was we never got to see it we got treated like THEY GOT OUR MONEY AND THAT WAS IT !!!!! When we finally talked to someone that kind of knew their job they said they would have the car ready for us on Thursday they had to remove some pin stripes and add back up sensors guess what Thursday went to Friday then to Monday I am part of a Honda family I own a Honda si a Honda accord and a Honda civic my mother owns a accord and this vehicle that was my girl friends first new car buying a car should be fun not stressful and disappointing it had her in tears DO NOT PURCHASE I work for a company that has 1000 employees and 8 buildings im posting to all building buy your car else where its worth the drive to go else where More