Germain Honda of Beavercreek
Beavercreek, OH
Filter Reviews by Keyword
By Type
Showing 1,009 reviews
A Refreshing Experience I was in a bind because my car of 13 years was finally starting to quit on me. I'd always heard such great things about Honda in service and in produc I was in a bind because my car of 13 years was finally starting to quit on me. I'd always heard such great things about Honda in service and in product so I headed to my local dealer, Germain. Turns out, this was a fantastic decision. The whole process was so easy and uncomplicated. Mr. Pence had to do a bit of running around as it turned out the color car I had decided on had been pulled for random testing, but he took everything in stride and I never felt like anything was rushed or pressured. He gave some great backstory to Germain as a dealership as well as other things related to their cars and services. Mr. Pence knew he didn't have full comprehension of all the electronic features of the civic I was looking at and brought in Trey Bauer to help me get started - I honestly feel like I'm now driving a spaceship in comparison to my old car and am grateful for Mr. Bauer's clear instructions. I wish I could recall the last name of the financial employee I spoke with, I just remember his first name was also Nathan. He was also very easy to work with and helpful. More
Helpful, Honest and Humorous I came to Germain Honda of Beavercreek to see a car I had seen online. I was not intending to buy that day. Nathan went out of his way to make us fe I came to Germain Honda of Beavercreek to see a car I had seen online. I was not intending to buy that day. Nathan went out of his way to make us feel comfortable while we were at the dealership. He was upfront and honest. There was no high pressure salesman pitching. I drove the car and loved it, so I bought it. Nathan was wonderful about getting floor mats, etc for the car I had just purchased. Buying a car can often times be a stressful, frustrating endeavor....not so when dealing with Nathan. He lends a knowledgeable, caring and humorous attitude, which was very much welcome! I would recommend going to Germain Honda of Beavercreek and looking up Nathan Pence for your next vehicle purchase- whether it is new or used!!! More
Nathan Pence is the reason I recommend Germain Honda! Nathan Pence has been so extremely helpful every time I have been to Germain Honda in Beavercreek. He knows my family is on a budget and has done eve Nathan Pence has been so extremely helpful every time I have been to Germain Honda in Beavercreek. He knows my family is on a budget and has done everything in his power to try to find the right vehicle for my family. He's not like the typical "Sales Person" that tries to sell you something you cannot afford. He genuinely wants his customers to feel good about their purchase. I would only buy from Germain Honda because the quality of customer service that he provides is better then what you get at most places. Employees like him are few and far between. The experience I have had with Nathan Pence is what makes me confident that when I send others to Germain that I know my reputation is still in tact. Anytime anyone asks me where to buy a car I tell them, go to Germain Ford in Beavercreek and ask for Nathan Pence! Thank you so much Nathan!! More
Great service and a wonderful sales guy! We got a great deal that we love and had a wonderful service rep or sales guy that helped us through everything it was a great price in great conditio We got a great deal that we love and had a wonderful service rep or sales guy that helped us through everything it was a great price in great condition! I couldn't have asked for a better family car and he walked us through everything and made it so convenient!! More
New and used vehicle Bought 2 vehicles one new and one used both from Nathan Pence he and Germaine are great to deal with and my next car will be a Honda Accord that I wil Bought 2 vehicles one new and one used both from Nathan Pence he and Germaine are great to deal with and my next car will be a Honda Accord that I will buy from Nathon Pence More
awesome people skills! We have bought a few cars through Nathan he is always very polite and helps with any and every need you may have I recommend if you are looking to buy We have bought a few cars through Nathan he is always very polite and helps with any and every need you may have I recommend if you are looking to buy Nathan is the man to see! Nathan has helped with our car needs for 12 years wherever he works that's where we get our cars from! More
They "go the distance" for their customers! My family has gotten to work with Trey on multiple occasions, and every time has been nothing but easy. Trey is so personable and quickly caught on to My family has gotten to work with Trey on multiple occasions, and every time has been nothing but easy. Trey is so personable and quickly caught on to the things I wanted/hated and figured out exactly what colors and features I was going to like/dislike. He "went the distance" (haha) to get me the best deal and get me in the car the same day, after I had gotten in an accident days earlier. Three cars later we are still with Germain Honda of Beavercreek AND Trey. Once this lease is up I'll be back again. More
Price Match I chose Germain because I had previously leased a vehicle from Hidy Honda. I walked in and was immediately greeted by Nathan, who at the time was work I chose Germain because I had previously leased a vehicle from Hidy Honda. I walked in and was immediately greeted by Nathan, who at the time was working with another couple. Nathan insisted that he could handle both parties at the same time and proceeded to help my wife and I with our new Accord purchase. First we talked trim levels and test drove the one we wanted while Nathan finished with the other sale. When we returned I noticed an issue with the vehicle we drove and Nathan quickly got the vehicle back to service to check it out. I loved the car, so we proceeded with pricing. I started by telling Nathan that I had been speaking with another dealership and was waiting on an email quote from them. Nathan wasn't going to have me waiting so he asked for the numbers the other dealership had given me and without proof he matched it. We did a little more talking about the different features of the car and ultimately I ended up speaking with the New Car Sales Manager. The manager and I agreed on a price that was LOWER than the offer from the other dealership and left in a new 2016 Accord. More
"Made My Day!" I showed up at dealership to look without an appointment and needed something I could afford soon. In between his appointments, Nathan offered to hel I showed up at dealership to look without an appointment and needed something I could afford soon. In between his appointments, Nathan offered to help me and indeed he did. I was amazed at how smooth the process was and drove a car home the same day that I liked and could afford thanks to your great financing. Nathan made the entire process happen for me and I thank you for that. More
Very knowledgeable I was privileged to have the very knowledgeable Nathan Pence help me with my car purchase. Don't let his age fool you, this young guy knows his cars. I was privileged to have the very knowledgeable Nathan Pence help me with my car purchase. Don't let his age fool you, this young guy knows his cars. I left feeling completely satisfied with my purchase and had every question answrred. I recommend everyone wanting to make a future purchase to see Nathan =) More