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Germain Honda of Beavercreek

Beavercreek, OH

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1,009 Reviews

2300 Heller Dr

Beavercreek, OH

45434

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Showing 1,009 reviews

March 26, 2016

No sale, but excellent customer service Dealt with Mark Swallow and Tony Zaikoski regarding a new car. They took a lot of time with me and there was no pressure. It was nice to be able to ta More

by Accordlove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Swallow, Tony Zaikoski
Jun 01, 2016 -

Germain Honda of Beavercreek responded

Thank you so much for taking the time to tell us about your experience with Mark and Tony. We are happy to hear that you enjoyed your visit here at Germain Honda of Beavercreek and although we were unable to earn your business at this time wish you many safe and pleasurable driving miles in your new car! We appreciate your recommendation. Best Regards, Joe Shaw General Manager

March 24, 2016

Happy Customer I will start off by saying I love my car. When I came into Germain Honda of Beavercreek I wasn't quite sure what to expect, but I have to say I was ve More

by brandymurr1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Pence
Jun 01, 2016 -

Germain Honda of Beavercreek responded

Brandy, we are happy to know that Nathan was with you every step of the way during your car buying experience. He is very knowledgeable and patient providing our guests all the information they need to decipher what type of vehicle best fits their needs and finding the perfect match in our inventory. We look forward to seeing you during your service visits. Best Regards, Joe Shaw General Manager

March 24, 2016

Fantastic! Highly recommend Nathan and Stacey guided us through the car buying process and accommodated our family full of screaming toddlers. Excellent customer service from two More

by MillerFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Ferrence, Nathan Pence
Jun 01, 2016 -

Germain Honda of Beavercreek responded

We are happy to know that Nathan and Stacey were able to provide your family a pleasurable car buying experience. Quality service is our ultimate goal and we thank you for sharing your experience. Best Regards, Joe Shaw General Manager

March 22, 2016

Ask for Nathan I had made an inquiry on line in regards to a vehicle that sparked our interest. Nathan Pence made contact and from there, I was sold. As was the car. More

by CRZ lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Pence
Jun 01, 2016 -

Germain Honda of Beavercreek responded

Thank you for sharing your positive experience with Nathan and our team. We are pleased to know that you were completely satisfied with your overall experience. Best Regards, Joe Shaw General Manager

March 19, 2016

Inattention to Detail I am writing to express my extreme displeasure with a recent visit to your service center. I brought my car in for an oil change at 10:00 on 3/18. W More

by jjf3864
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure. He did not introduce himself to me.
March 12, 2016

Best car dealer i have ever seen Nathan Pence was the best sales person I could have asked for. I will be back to get my next Honda and tell all my friends and family. More

by valkor73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Pence
Jun 01, 2016 -

Germain Honda of Beavercreek responded

Thank you for your kind words and recommendation of Nathan. Best Regards, Joe Shaw General Manager

March 12, 2016

Great Salesman, Great Deal Nathan had the ideal vehicle for me without maxing out my budget. While already pre-approved, the finance department was able to find me a better dea More

by sandsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Pence
Jun 01, 2016 -

Germain Honda of Beavercreek responded

We are pleased to know that you are completely satisfied with your experience and the deal our team was able to put together for you. We apologize for your wait for finance and are happy Nathan kept checking on you. We look forward to working with you again. Best Regards, Joe Shaw General Manager

March 12, 2016

Great experience, nice professional people. I went to Germain Honda of Beavercreek and had routine maintenance on my Accord. Bill Hanson and his service team not only made my car perfect, but th More

by Happy Honda Owner.... Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hanson
Jun 01, 2016 -

Germain Honda of Beavercreek responded

Thank you for trusting the care of your Honda Accord to our service team. We greatly appreciate your business and your kind recommendation. Looking forward to continuing to provide you with quality service. Best Regards, Joe Shaw General Manager

March 11, 2016

Awesome Customer Service!! This dealership is not your typical "salesman" type of company. I worked with Nathan Pence who was very knowledgeable and found me exactly what I was More

by terri27
Recommend Dealer
Yes
Employees Worked With
Nathan Pence
Jun 01, 2016 -

Germain Honda of Beavercreek responded

Thank you for confirming that we are doing things the right way and that our no pressure sales approach is appreciated. Customer service is very important to all of us here at Germain Honda and we are happy to know you enjoyed your car buying experience. Best Regards, Joe Shaw General Manager

March 04, 2016

Lease turn in My lease was up in December and my car was in mine and my grandmothers name. I originally got the car from a dealership out of state and after speakin More

by Haavey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Horton
Jun 01, 2016 -

Germain Honda of Beavercreek responded

We are happy we could help! Thank you for choosing to make your purchase with our team here at Germain Honda and for leaving us this great review. Enjoy your new ride! Best Regards, Joe Shaw General Manager

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