Germain Honda of Beavercreek

Dennis Wamsley Dennis was knowledgeable and.very professional with our purchase of a CR-V. He was helpful and friendly. He made a pleasant experience out of a pro Dennis was knowledgeable and.very professional with our purchase of a CR-V. He was helpful and friendly. He made a pleasant experience out of a process I have always considered painful. He walked us through every step of the purchase process and also walked us through the operations of our new car. SUPER customer service!! More

Flexible and Professional I was in the market for a new Honda Civic and Trey helped me out tremendously. We had a brief phone call to which we scheduled a test drive the next d I was in the market for a new Honda Civic and Trey helped me out tremendously. We had a brief phone call to which we scheduled a test drive the next day. Trey worked with me on the price and had me out the door with a 2016 Certified Pre-Owned Car with a little over a thousand miles and full warranty! Great guy and would personally recommend him to anyone looking to purchase a vehicle. More

Customer Champion I received an immediate acknowledgement and professional greeting upon entering the dealership. Mr. Dennis asked opened ended questions to get a clear I received an immediate acknowledgement and professional greeting upon entering the dealership. Mr. Dennis asked opened ended questions to get a clear understanding of who I am and what I was looking to do. Once I identified the make & model of the vehicle we looking to purchase. He gave me a test drive in the vehicle of interest and explained the sales process and market based pricing. After viewing the car fax and getting all of my questions answered we purchased the vehicle. We also opted to get financing through the dealership. Easy and a very efficient sales process. Thanks! Eric J. Henry, Sr. More

Don't buy their used cars I had went to Germain to find a reliable used car with my only requirement being that I don't have to take it to the mechanic every month and within f I had went to Germain to find a reliable used car with my only requirement being that I don't have to take it to the mechanic every month and within five month I've had never ending problems with this car. I've had to to replace a wheel baring, the battery, all four tires, and now I'm going to have to get the timing belt replace. Also, (probably my favorite part) the car roof leaks water on me when it rains. So far I've had to put $1200 in repairs into this car and it'll probably be another $1000 after I replace the timing belt and fix the leaking roof. Then, to make matters worse when I confronted the dealership about all of the problems I was having they told that it wasn't their problem and that it was my fault for buying a used car. If you're looking for a used car don't even waste your time at Germain More

Service with a Smile, and Great Experience Really appreciated the experience today, getting service for my new (to me) used car. Greeted with big smiles and cheerful folks, and always willing t Really appreciated the experience today, getting service for my new (to me) used car. Greeted with big smiles and cheerful folks, and always willing to talk, spend time with me and my questions, and help educate and plan for the care of my van and cars. Obviously, the prior owners of my Civic must have loved Germain service too! I was able to learn more about the long-term quality care its received from their Honda service records. Ongoing regular care over its many years, and still running strong! II look forward to many more years with my Civics and with Germain service.. More

Unprofessional If I could rate this dealership lower than a 1?? I would. My fiancé is a first responder (which they knew) and this was the 1 and 2 days before Christ If I could rate this dealership lower than a 1?? I would. My fiancé is a first responder (which they knew) and this was the 1 and 2 days before Christmas Eve. We brought our car in for repairs and after the diagnostic test decided the repairs were more than we wanted to spend. We found a used car we absolutely loved and wanted to purchase. We came to an agreement on price but asked that they take care of the $132 for the diagnostic test since we weren't keeping the car and were trading it in. The MANAGER, DAVE ALLEN was VERY rude and unprofessional. When asked about the diagnostic fee he said "It's not that I can't do it, it's that I won't" and stormed off. Bad business practice!! So they got their $132 but lost out on the thousands they would have made selling us a car. Plus they would have gotten all the service/maintenance work on the new car. But guess, they don't want that money either. They want us to take our business and money elsewhere, fine we'll do that. And we recommend that everyone else do the same. More

Always good service I have been using Germain Honda's service center for 4 years and have never had a bad experience. I am particularly grateful to the maintenance servic I have been using Germain Honda's service center for 4 years and have never had a bad experience. I am particularly grateful to the maintenance service representative that I work with - Mr. Dan Danner. Dan is always friendly, helpful, and works hard to answer any questions I have an accommodate any issues for me. More

Good price & friendly, fast delivery We negotiated a very fair price which they were willing & able to price match our other offers, plus a better selection. We are happy with our purchas We negotiated a very fair price which they were willing & able to price match our other offers, plus a better selection. We are happy with our purchase & will recommend Germain to others. More

Bill Hanson and crew are AMAZING!!! I Eric Hoersting gave a 5 star review because Everytime I go to Germain Honda of Beavercreek I'm blown away with the expert, professional services I r I Eric Hoersting gave a 5 star review because Everytime I go to Germain Honda of Beavercreek I'm blown away with the expert, professional services I receive. Bill Hanson goes out of his way to insure that My Accord is properly serviced and ready for the changing of season. I'm not worried at all about winter coming on as I just had My tires inspected and rotated, all My fluids changed/filled. The crew there at Germain treats Me with respect and they deliver on anything they promise. And I got some cookies and a bag of chips too. Thanks Bill Hanson and the service crew. I'll definitely be back in 5000 miles ready for another experience. More