Germain Honda of Beavercreek
Beavercreek, OH
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Great Service Bought my car in for regular oil change and tire rotation. I'm greeted by a friendly service advisor named Mike Christopher. Explained everything th Bought my car in for regular oil change and tire rotation. I'm greeted by a friendly service advisor named Mike Christopher. Explained everything that would be done. I have been here before and the service was great then also which is why I came back. The waiting area is clean and well stocked with coffees and other snacks which make the wait ok. The staff were all friendly, especially the cashier. Her name is Juanita. I will be back again, when my car needs service. More
Great experience and cool people First car I choose I didn't care for. Ed Horton did a amazing job finding me the car I liked and wanted. Was my first time getting a car from a car lo First car I choose I didn't care for. Ed Horton did a amazing job finding me the car I liked and wanted. Was my first time getting a car from a car lot and had a great experience definitely learned a lot. Would recommend Germain honda of beavercreek to everyone. More
Bill Smith best buying experience! My fiancé and I came in looking for a used Honda Civic that would meet our needs. I have purchased many cars and dealt with a lot of salesman. Bill is My fiancé and I came in looking for a used Honda Civic that would meet our needs. I have purchased many cars and dealt with a lot of salesman. Bill is by far the best and here is why. Bill was by no means pushy in regards to our purchase. Bill gave us specific factual information, asked if we wanted to test drive and then worked tirelessly to get us to the financial situation we wanted to be in. He was easy to talk to and made our time there enjoyable. I will recommend Bill Smyth to everyone and I thank him for the experience he provided for us. Plus we love our new Honda Civic! More
Great buying experience I was in the Market for a used car. I checked on the Germain Honda web site. I sent my email address interested in a 13' Civic, Salesman Steve Burden, I was in the Market for a used car. I checked on the Germain Honda web site. I sent my email address interested in a 13' Civic, Salesman Steve Burden, sent me a personalized video introducing himself and showing the Civic. I thought that was very nice and caught my attention. They overall buying process was very easy, Fast, and pleasant! More
Great place to buy a used car! I found a used Toyota Corolla for sale at Germain Honda, and it was in great condition and offered at a great price. Stacy was awesome to work with, a I found a used Toyota Corolla for sale at Germain Honda, and it was in great condition and offered at a great price. Stacy was awesome to work with, and made the process smooth and fast! I am really pleased with our experience and would recommend checking out this dealer if you're in the market to buy. More
Lied to me. They called me the morning of my test drive and said my car had been sold. Just to get me down there and try to sell me something more expensive. I do They called me the morning of my test drive and said my car had been sold. Just to get me down there and try to sell me something more expensive. I don't show up anymore, what do you know? They call the next day and said my car was still there. That is greedy, shady business. More
Dennis was great I love my new car Dennis was a great help I got a good price and things went smooth I greatly appreciate everything Dennis did for us I love my new car Dennis was a great help I got a good price and things went smooth I greatly appreciate everything Dennis did for us More
Buyer Beware Bought a family vehicle to fit my two small children and their friends. When I test drove it, I thought something felt weird with the brakes, I mentio Bought a family vehicle to fit my two small children and their friends. When I test drove it, I thought something felt weird with the brakes, I mentioned it. I was told they had been inspected and were good to go bc this was a 'rigorous 25 point inspection'. I was also explicitly told that the tires were in good shape and had at least a year's life left on them. Wrong on all counts. I took the car back bc the front end was shaking. Once there, I was informed the tires were shot and were dangerous to have even been driving on... Not only were the tires shot, the brake system was in need of repair. The Used Car Manager informed me (after two and a half weeks of my vehicle being in their possession)) that they fixed the brakes but told me that they couldn't find the front end issue and would not replace the tires bc I bought the car 'as is'. I indicated I was going with what my salesman told me. I was told, "Well I wasn't there to hear that conversation so....." We argued and I told him that I find this very unethical and then I was completely blown off. When my car was dropped off to me, I was given no paperwork and no details on what had been wrong/fixed. I have called the General Manager at least 10 times requesting paperwork and information and nothing. This place sold me a car with an engine problem, bad tires, and bad brakes and then told me that none of those things would have shown up on the inspection anyway... so, ya know, "as - is". Their response in writing is generic and that 'rigorous 25 point inspection' is now called a basic safety inspection...So here I am not knowing what is wrong with the car I juts bought, can't seem to get any info on where it was when the dealership had it (they sent it out for work) and I spent $800 on tires for a car I just bought. This place is unethical and dishonest. And apparently their "inspection" doesn't include 'looking' at tires or testing out brakes. Buyer beware!!!!! More
Dennis was great to work with and he did everything he could to make me happy with the deal I received. He was not pushy and that made us enjoy the whole car buying process. Thank and he did everything he could to make me happy with the deal I received. He was not pushy and that made us enjoy the whole car buying process. Thank you for everything. More
Dennis Wamsley was Great! I had not bought a new car for myself since 1986 and when I went into the Germain dealership I was dreading the new car buying "experience" based upon I had not bought a new car for myself since 1986 and when I went into the Germain dealership I was dreading the new car buying "experience" based upon past dealings. However, it wasn't like I anticipated at all. My salesperson, Dennis Wamsley, took a lot of time helping me understand the differences between the different Accord models as well as a Civic to determine which car best met my needs. He let me drive 4 different models which took considerable time on his part. When it came down to the deal, Dennis worked very hard to get me the deal I was looking for and did an excellent job. We finished up after closing time and to his credit and those of the Germain staff, they stayed after closing to help finish the deal. To quote Arnold S. "I'll be back!". Thanks Dennis and Thanks Germain. More