Germain Honda of Beavercreek

Great Expeience! Mike Baker made sure to listen to what I wanted and took great care of my care needs. I would definitely recommend him. After a bad experience at anot Mike Baker made sure to listen to what I wanted and took great care of my care needs. I would definitely recommend him. After a bad experience at another dealership the experience at Germain was great! More

Don't go here Bought a new car here when it was Hidy Honda. Hidy was great. My Fit has the start-up rattle. Went for an oil change and was told I could schedule a d Bought a new car here when it was Hidy Honda. Hidy was great. My Fit has the start-up rattle. Went for an oil change and was told I could schedule a diagnostic. $105+. It wouldn't ratlle - only does it cold. They know that. Claimed they hadn't heard of the start-up rattle. It's in multiple bulletins for Hondas from 2008 on. They knew. Waited three hours for an oil change and a service tech to come out and talk to me. Went back and asked twice - no one came out, but they had time to talk to the guy next to me to sell him a new car. Huh Called back three times. No service tech available. Left a message. No call back. Called again - said they answer all the messages, so I should just relax. They want money, but they don;t want to provide service. Went to Bill Marine Honda in Springfield, OH. They put me in loaner, fixed the rattle, fixed the radio (fuse), fixed a broken seat belt cover they didn't have to. Treated me like company. Terrific. I'll buy another Honda, but not from Germain. More

Purchasing a car made easy! Can't say enough about how Bill Smythe helped me purchase my new Honda Civic. So patient, kind, well-informed. Took all the anxiety away Can't say enough about how Bill Smythe helped me purchase my new Honda Civic. So patient, kind, well-informed. Took all the anxiety away More

Unexpected Service I can always count on Bill !!!! Our CRV maintenance minder light came on and I wanted to see if we could get it serviced on Saturday. Bill was very ac I can always count on Bill !!!! Our CRV maintenance minder light came on and I wanted to see if we could get it serviced on Saturday. Bill was very accommodating and said bring it on over and worked us in. Fabulous job once again!! That’s what keeps us coming back time after time!!! More

Employee list / department Wanted to give accolades to Greg Brooks, but couldn't find your list of mechanics. Really appreciate him and the quality of his work. He actually came Wanted to give accolades to Greg Brooks, but couldn't find your list of mechanics. Really appreciate him and the quality of his work. He actually came out to the waiting area and explained some concerns that I had. Nice guy, you are fortunate to have him. By the way your recent renovations are beautiful. Very up to date, clean and open. Nice. More

Service on Honda CR-V Great service and it was very professional service. They got our vehicle in on-time and it was ready when they said it would be. We brought it in for Great service and it was very professional service. They got our vehicle in on-time and it was ready when they said it would be. We brought it in for an oil change and tire rotation. They even washed the vehicle for us prior to our getting it back. The staff was very courteous and helpful. More

Germain Honda #1 Everyone was very helpful and friendly. Kevin as a new salesman impressed me because he asked for assistance when needed which benefited me as a custo Everyone was very helpful and friendly. Kevin as a new salesman impressed me because he asked for assistance when needed which benefited me as a customer. Have to give Jackie a thank you also I have been recommending Germain Honda already. Thanks to all! More

Excellent service center Very helpful staff, quick, and they do generally care about trying to save you a buck if they can. Katelyn Hoover was a great service advisor! Definit Very helpful staff, quick, and they do generally care about trying to save you a buck if they can. Katelyn Hoover was a great service advisor! Definitely the best service center I've been to. More

Scheduled Maintenance Extremely pleased with service done to my CRV. Service advisor, David Peters did a great job of cleaning up a record mix up on my car and getting the Extremely pleased with service done to my CRV. Service advisor, David Peters did a great job of cleaning up a record mix up on my car and getting the car back to the technician. I was out of the dealership and on my way in less than 45 minutes. Attention to detail and great customer service are the reasons why I will continue to have my automobile serviced here. Outstanding job!!! More

Service Department Their Service Department does a great job. They get your car in fast and will let your know what they find and a cost before they do anything work on Their Service Department does a great job. They get your car in fast and will let your know what they find and a cost before they do anything work on your car. they are all nice and friendly people. More