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Germain Honda of Beavercreek

Beavercreek, OH

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1,009 Reviews

2300 Heller Dr

Beavercreek, OH

45434

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Showing 1,009 reviews

December 18, 2017

Patience and Professionalism What makes this dealership great is the staff! Friendly, warm, Kevin and Jackie provided excellent service, honesty, and professionalism. Kevin was ev More

by Starlyn Endres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Green, Kevin Eaton
Dec 27, 2017 -

Germain Honda of Beavercreek responded

Thank you for sharing your positive experience with Kevin, Jackie, and our team. Enjoy the road in your new Civic. Best Regards, Cliff Gondek General Manager

December 18, 2017

Great customer service, great salesman! This dealership is top notch! Salesman Kenneth was very friendly and informative. He was also ready to greet me as I walked into the showroom. More

by Les Fultz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Bailey
Dec 19, 2017 -

Germain Honda of Beavercreek responded

Thanks for the great review, Les! We’ll be sure to pass along your kind words to Kenneth. Come back and visit anytime! Best Regards, Jessica Schneider

December 16, 2017

Excellent Service! I was met with a friendly attitude and I was given a straightforward answer to every question I had. No feeling of trying to hide practices or any 'go More

by TBame2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Horton
Dec 18, 2017 -

Germain Honda of Beavercreek responded

Thank you for this five-star review! We’re happy to hear you’re satisfied with our service. Come back and visit anytime! Best Regards, Jessica Schneider

December 16, 2017

Great dealership!! Very friendly service! Great selection of cars, great atmosphere, loved they experience. As a first time car buyer this was better then I could expect More

by Cody264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Heltemes, Michael Baker
Dec 18, 2017 -

Germain Honda of Beavercreek responded

Thank you for this wonderful review and picture, Cody! Enjoy your new vehicle! Best Regards, Jessica Schneider

December 14, 2017

Ask and you shall receive Ted and Neil did everything in their power to get our payment and experience the best possible. They stayed 2 hours after closing time to finish the d More

by Nate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Spangler, Neil Lindhout
Dec 14, 2017 -

Germain Honda of Beavercreek responded

Thank you for the awesome review, Nate! We’ll be sure to pass along your kind words to Ted and Neil. Enjoy your new vehicle! Sincerely, Jessica Schneider

December 13, 2017

2014 Honda Civic Neil worked very hard to find us a car that fit our needs. The original car we saw on the internet was sold when we arrived. However, Neil worked ve More

by Indiana Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Lindhout
Dec 13, 2017 -

Germain Honda of Beavercreek responded

Thank you for your business and kind shout out for Neil. We do apologize for your wait and appreciate your patience. Enjoy the road in your Civic. Best Regards, Cliff Gondek General Manager

December 13, 2017

Great sales people! I was dreading going to buy a car but Kevin Eaton made everything so easy and worked things through with me 1 step at a time. Even when we hit some bu More

by MT2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Green, Kevin Eaton
Dec 13, 2017 -

Germain Honda of Beavercreek responded

Thank you for this great review! I’ll be sure to pass along your kind words to Kevin. Sincerely, Jessica Schneider

Dec 13, 2017 -

Germain Honda of Beavercreek responded

We thank you for your business and kind words regarding your experience with Kevin. Your feedback regarding your time in our finance department is appreciated as it helps us better serve our guests going forward. We do apologize that this part of your experience did not meet your expectations and took away from your overall experience. Best Regards, Cliff Gondek General Manager

December 13, 2017

Great, dependable service I wouldn't take my Odyssey anywhere else. Dan Danner is the best. Super nice, honest, and keeps my 9 year old van running as good as the day I bough More

by stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Danner
Dec 14, 2017 -

Germain Honda of Beavercreek responded

Thank you for sharing your positive service experience with Dan. We will be sure to pass your kind words along to Dan. Best Regards, Cliff Gondek General Manager

December 09, 2017

Service Manager is total jerk Average service experience turned to complete crap by service manager. Will never go back and would recommend staying away if you don't like being bul More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure what service mgr name is
Dec 14, 2017 -

Germain Honda of Beavercreek responded

We sincerely apologize for your experience with our Service department. Our goal is to always provide our guests a quality experience and it appears we failed to deliver this experience to you. Your feedback is extremely valuable to us, if you feel inclined to do so we would appreciate the opportunity to speak personally to you regarding this matter. Please give Jessica Schneider a call at 937-490-5242 so she may obtain further details regarding your visit and how we may improve our guest's experiences. Best Regards, Cliff Gondek General Manager

December 07, 2017

Kevin Eaton Kevin was extremely helpful and did not pressure me into making a quick decision. I was able to take the information home with me to talk it over wit More

by Patty44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Eaton
Dec 12, 2017 -

Germain Honda of Beavercreek responded

It’s great to hear that you didn’t feel pressured, and had the time you needed to make the best decision for you! We are happy to have been able to serve you and appreciate your great review!

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