Germain Honda of Beavercreek
Beavercreek, OH
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Great service Staff is always very friendly and ready to assist. The gal that cashed me out is always very friendly.. The new decor is looking great and long overdu Staff is always very friendly and ready to assist. The gal that cashed me out is always very friendly.. The new decor is looking great and long overdue. I have been coming to Germain for 18 years.. More
It was a great experience. Thank You. Michael was a wonderful salesman. I never felt pressured to buy. He answered all my questions, and if he couldn't he got me the answer. The gentlema Michael was a wonderful salesman. I never felt pressured to buy. He answered all my questions, and if he couldn't he got me the answer. The gentleman that did my finance took his time and explained everything to me. He was great to deal with. I want to thank them all for a great experience. Thank You, Bev Wilson More
Immediate fix after a flat I had a flat near my home, had the road service and immediately went to Germain for repair. Without an appointment my tire was replaced and they sque I had a flat near my home, had the road service and immediately went to Germain for repair. Without an appointment my tire was replaced and they squeezed me in for an oil change which would have been due in the next week. I find everyone at Germain, from the service area to the office to be highly professional, helpful and efficient. I have been going there for about 18 months and always have a positive experience. So glad I purchased my vehicle at Germain. More
Great customer service! We really appreciated the excellent customer service we received from Jimmy Madsalee! He was very helpful and patient with us. Everyone at Germain Hon We really appreciated the excellent customer service we received from Jimmy Madsalee! He was very helpful and patient with us. Everyone at Germain Honda was great! More
Awesome Sales Rep!! I would recommend Ronnie to anyone looking for a car. He was kind and very patient. I shopped for 6 months for my new car and he continued to help I would recommend Ronnie to anyone looking for a car. He was kind and very patient. I shopped for 6 months for my new car and he continued to help guide me but I never felt pressured to make a decision that I wasn’t going to be happy with... I kind of knew what I wanted but needed time to research and he was great through the e tote process. I also like the financial gentlemen that help me out when doing the paperwork... very nice with no pressure to buy unnecessary stuff. The way a new purchase with such a commitment should be!!!!! Thank you Ronnie!!!! More
Great This a very low pressure environment, and everyone I dealt with was friendly and professional. They took the time to find the perfect vehicle that fi This a very low pressure environment, and everyone I dealt with was friendly and professional. They took the time to find the perfect vehicle that fit my needs. More
Ford for life I mistakingly bought a kia. I was so disappointed with this car and the service i was given by several kia service dept. I was drving by Germain and d I mistakingly bought a kia. I was so disappointed with this car and the service i was given by several kia service dept. I was drving by Germain and decided to drive through to see what they had in used fords. To my surprise Jimmy was outside and stopped me to see if he could help. It was very nice to have a sales person take the initiave to flag me down. He listened to my wants and knew they had just gotten in an Escape that would meet my needs. Rob and Jimmy worked with me for 3 days to make sure I got my car. I drive about 1000 miles a week and i couldnt be happier with my Escape. I will recommend Jimmy and Germain Ford. I will not drive anything but a ford again. More
Very fast service Each time I arrived for service, I was immediately greeted and helped to get my vehicle check in and out, and the oil change and minder service was co Each time I arrived for service, I was immediately greeted and helped to get my vehicle check in and out, and the oil change and minder service was completed before the estimated time. More
Positive customer satisfaction Thanks for a wonderful experience of purchasing a new Ford F150. Your Salesman and Sales Manager were very helpful, friendly, and made this a painless Thanks for a wonderful experience of purchasing a new Ford F150. Your Salesman and Sales Manager were very helpful, friendly, and made this a painless transaction. The vehicle I purchased has exceeded my expectations for my transportation and towing needs.. Gas mileage and performance have been impressive. More
Great experience How do I begin.... I was searching for a low mileage used car with a manual transmission. I was driving by Germain Ford late on a Sunday and saw this How do I begin.... I was searching for a low mileage used car with a manual transmission. I was driving by Germain Ford late on a Sunday and saw this bright yellow Focus ST. The dealership was closed so I called on Monday and talked to Jimmy Madsalee. The Focus had just come in on a trade. It was a 2017 with only 990 miles. As it turned out they also had a Mazda 3 Grand Touring with a 6 speed so Jimmy arranged for my wife and I to test drive both cars later that week. I ended up buying the Focus. It was a great deal, and just what I was looking for. He even picked me up at my apartment in his own car to take me to the dealership when it was ready to take delivery. Fast forward 5 weeks, I’m commuting home from work and was rear ended at high speed by a driver that had fallen asleep. I was ok but the car was totaled with only 2200 miles on it. Insurance covered the loss but I needed a car again. So I called Jimmy. There was nothing available but he said he would keep me in mind. Fast forward another 6 weeks... I get a call from Jimmy. He had found a 2016 Focus ST with low miles and called me as soon as he saw it coming in. What a great guy. Unfortunately I had already bought another car but I really appreciated the call and the fact that he had kept me in mind. It’s easy to sell what you have on your lot. It’s a lot more challenging when you have a customer that is looking for something specific. I really appreciate Jimmy for working with me and for keeping me in mind. When my wife is ready for a replacement for her car next year Jimmy is the first person I’m going to call. More