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Germain Honda of Beavercreek

Beavercreek, OH

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1,009 Reviews

2300 Heller Dr

Beavercreek, OH

45434

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Showing 1,009 reviews

February 26, 2018

Wonderful experience! From the time we walked into the dealership until the time we walked out, customer service was outstanding! Ed was knowledgeable and accommodating. T More

by PHauschild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Horton, Ted Spangler, Rob McClurkin
Feb 28, 2018 -

Germain Honda of Beavercreek responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear you enjoyed working with Ed! Please don't hesitate to reach out if there's anything additional we can do for you. General Manager, Cliff Gondek

February 25, 2018

lease of honda pilot We highly recommend Germain Honda. We have leased with them for years and they have always been easy to deal with. Ed Horton does not play games and d More

by honda Pilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Horton
Feb 27, 2018 -

Germain Honda of Beavercreek responded

Thanks! We truly appreciate your continued business over the years, and we're looking forward to your next visit!

February 24, 2018

Great Experience!! Mike was great from start to finish. He explained our options to us and answered all of our questions. He made it a very personable experience remembe More

by sdean93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wilmoth
Feb 27, 2018 -

Germain Honda of Beavercreek responded

Thank you for taking the time to let us know what a great job Mike has been doing! Please let us know if there is anything else we can do for you; we are more than happy to help! General Manager, Cliff Gondek

February 23, 2018

Amazing! Ed was great to work with, a pleasure. He worked with me and helped me get a reasonable price for what I had. This was a painless and wonderful experi More

by ToriMcCoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Horton
Feb 27, 2018 -

Germain Honda of Beavercreek responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Beavercreek. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2018

Thanks Jimmy! Car shopping after an accident was a real chore. A driver ran a red light and totaled my 2012 Honda Civic. I'd been to a few other dealers around Sp More

by Craig Bartlett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason High, Jimmy Madsalee
Feb 27, 2018 -

Germain Honda of Beavercreek responded

Hi Craig! We're so happy we were able to help you out. Congratulations on your new HR-V, and please don't hesitate to call or stop by if there is ever anything that we can do for you!

February 22, 2018

Awesomeness!!!! This dealership is amazing!!! My husband and I bought our first new car here and I am sooo very happy with how well they worked with us to get us our More

by Hustons2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Gondek, Jackie Green, Jimmy Madsalee
Feb 27, 2018 -

Germain Honda of Beavercreek responded

We are pleased to hear that everyone took such good care of you! Congratulations on your new car, and please don't hesitate to call or stop by if there is ever anything that we can do for you!

February 21, 2018

My new Accord I had a wonderful experience. Everyone was so nice and Mike had excellent customer service. They beat the price of the other dealers, paid off my leas More

by Andamron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Green, Michael Wilmoth
Feb 22, 2018 -

Germain Honda of Beavercreek responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 21, 2018

Jimmy did a great job! Jimmy did a great job helping me find what I needed. He was patient with me as I made multiple trips to the dealership until we found what I wanted. J More

by hoffmant8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Madsalee
Feb 22, 2018 -

Germain Honda of Beavercreek responded

Thanks for letting us know what an outstanding job Jimmy did for you! We hope to see you again!

February 20, 2018

Lacks Integrity The General Manager, David Allen, lacks integrity. Despite even his own salesman disagreeing with him, he sold our car out from under us within 24 ho More

by JD9900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Allen
Mar 09, 2018 -

Germain Honda of Beavercreek responded

We sincerely apologize that your experience with us was not the quality Germain experience we pride ourselves on delivering to our guests. As General Manager I was disappointed to hear what transpired at your visit and have addressed this matter internally. Your feedback is truly appreciated so that we might better serve our guest going forward. Best Regards, Cliff Gondek General Manager

February 20, 2018

payment for the first maintenance service after buying car i purchased a new Honda CR-V from this leadership. i was not made aware that i had to pay for the first few maintenance services. i paid $59.00 for c More

by carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Katelyn Hoover, Jackie Green
Mar 09, 2018 -

Germain Honda of Beavercreek responded

We are disappointed to know that you were not pleased with your service visit. We, unfortunately, do not offer free maintenance to our New Car Customers. Our dealership offers a Lifetime Power Train Warranty, not maintenance. The Lifetime Power Train Warranty covers the engine and transmission (all lubricated parts). You must service as Honda suggests and you must have your work done at our dealership for the warranty to be valid. We do wash every service vehicle, weather permitting. We hope you will change your position regarding our dealership and allow us to continue to provide you with the quality service you deserve as a valued Germain customer. Best Regards, Cliff Gondek General Manager

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