Germain Honda of Beavercreek
Beavercreek, OH
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Easy to buy I would recommend this dealership to anyone in the market for a new Honda. Dealing with Ed and Jackie was remarkably easy and to the point. I would recommend this dealership to anyone in the market for a new Honda. Dealing with Ed and Jackie was remarkably easy and to the point. More
Michael was GREAT! Germain and Michael was great to work with! I was in and out very quickly and they treated me very fair to make sure my payment was where it needed to Germain and Michael was great to work with! I was in and out very quickly and they treated me very fair to make sure my payment was where it needed to be. Wasn’t the first and definitely won’t be the last time I buy from Germain Honda! More
Just Go With Jimmy! On April 5th I drove to Germain Honda in search of a jeep I had seen online, Jimmy was the first person to approach me and my brother, with a great a On April 5th I drove to Germain Honda in search of a jeep I had seen online, Jimmy was the first person to approach me and my brother, with a great attitude! He let us take it for a test drive and was a lot of fun along the way! I LOVED the car and he made it happen for me! Such a genuine guy, I highly recommend buying a car from him! Not to mention he followed up with me a few days later to see how I was liking my new ride. Thanks Jimmy! More
BUYER BEWARE!!! My wife and I went in to buy out our lease and they quoted us one price and a week later we saw the check for $500 less than what was quoted to us! I My wife and I went in to buy out our lease and they quoted us one price and a week later we saw the check for $500 less than what was quoted to us! I contacted them and Dave Allen said “the $500 charge is for restock of your car.” We was never told about this and when Dave Allen was questioned about it he would not get on the phone and was relaying information to a sales associate and Dave Allen said and I quote “we don’t have to disclose this information”! I contacted the General Manager about that issue at hand. He did cut a check for us in the amount that was owed to us, but Attorney General and BBB was contacted. Everyone who has bought out a lease with them you need to check your contract and the payoff check that was sent to make sure you weren’t involved with one of their scams!! More
Excellent New Sales Person: Jimmy Madesalle I live in Columbus, Ohio (1.5 hr away) but saw a car at your dealership on the internet. Spoke with Jimmy Madesalle about the car and he was professi I live in Columbus, Ohio (1.5 hr away) but saw a car at your dealership on the internet. Spoke with Jimmy Madesalle about the car and he was professional, responsive and customer service oriented. I wanted to take the time to leave a review, because of his level of service and hearing that he is fairly new to the company. I had a question regarding the options of the trim so he went out and looked at the car for me and called me back. I also appreciated his flexibility with me, willing to work with me over the phone on pricing details that usually we take care in person at the dealership. He is willing to do the work (research inventory, walk to the car to answer any questions, price negotiate openly). I appreciate it! More
Overall service I am lax on doing reviews every time I have service done - just don't take the time. I would like to say now that I have never had a problem or been I am lax on doing reviews every time I have service done - just don't take the time. I would like to say now that I have never had a problem or been displeased with the service I have received or the personnel with whom I've interacted. That experience started with Hidy Honda from whom I purchased my Accord as a new vehicle in 1991. I am very happy to say that I have had the same positive experiences with Germain Honda. At 159,000 miles, I expect to have a few more such positive experiences in the future. Thanks for your continued excellent reputation. More
Great customer service Kenneth Bailey was the best!! Trustworthy, dependable, accurate, non pressure. Managers Dave and Jason were great! They made the whole process go smoo Kenneth Bailey was the best!! Trustworthy, dependable, accurate, non pressure. Managers Dave and Jason were great! They made the whole process go smooth. Thank you! More
Professional and Personal Customer Sevice I have been coming to this dealer for years, even before it changed names. I've had them service all my vehicles and I bought a couple of cars, too. D I have been coming to this dealer for years, even before it changed names. I've had them service all my vehicles and I bought a couple of cars, too. Dan Danner's professionalism and personal approach has never disappointed me. He is very thorough in explaining the service performed. He would also inform me of what to expect on the next scheduled maintenance. Everyone I dealt with was very friendly. Even the cashier. Great experience!!!! Salamat!!! More
Year after year my Germain Honda satisfaction. Year after year my satisfaction with Germain Honda has never lessened. They constantly get better and better. How do you beat THE BEST? When it com Year after year my satisfaction with Germain Honda has never lessened. They constantly get better and better. How do you beat THE BEST? When it comes to SUPERIOR Customer Service you simply can not get any better than Dan Danner and Juanita at the front desk. I literally ENJOY my regular maintenance visits there as a result of these QUALITY individuals!! More
Great Service Overall this was a great experience. I did not feel pressured to buy and they allowed me to take the time i needed to evaluate the vehicles I was inte Overall this was a great experience. I did not feel pressured to buy and they allowed me to take the time i needed to evaluate the vehicles I was interested in. Once I made my decision the process was very smooth and quick. More