Germain Honda of Beavercreek
Beavercreek, OH
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An easy experience! Ed made my experience so relaxing without the issue that you get with a lot of dealerships. He allowed for me to take my time to ensure I was getting Ed made my experience so relaxing without the issue that you get with a lot of dealerships. He allowed for me to take my time to ensure I was getting exactly what I wanted. Ed was easy to talk to and overall a pleasure to work with. The whole process was stress free! More
Certified pre-owned CR-V All employees were very pleasant, helpful, knowledgeable, and efficient. Dave's referral to Ed was much appreciated. Ed was very helpful with explai All employees were very pleasant, helpful, knowledgeable, and efficient. Dave's referral to Ed was much appreciated. Ed was very helpful with explaining all the options. Ted steered me to a better financial arrangement than what I'd planned. While we always would like a better price, I'm thrilled with the great car I now have. Overall it was a pretty good deal. More
Very courteous staff From the moment I pull my car in for the service the staff was so nice very attentive explain stuff to me I couldn’t asked me made more welcome From the moment I pull my car in for the service the staff was so nice very attentive explain stuff to me I couldn’t asked me made more welcome More
Excellent experience Ed was very helpful with finding me the car I was looking for . He has a laid back approach which was nice and I did not feel pressured . He spent a l Ed was very helpful with finding me the car I was looking for . He has a laid back approach which was nice and I did not feel pressured . He spent a lot of time with me going over all the features of my car . More
Had a wonderful time and left happy in a new accord When my car finally died I was dreading the process to get a new one. I stepped into the show room and was greeted by a salesman named Ronnie, he aske When my car finally died I was dreading the process to get a new one. I stepped into the show room and was greeted by a salesman named Ronnie, he asked if I requested a sales person in particular which I had not. He offered to help me and proceeded to do so in a very friendly and accommodating manner. He listened to what I was looking for and delivered. After looking at a few models and some test drives I decided on an accord sport. Ronnie was a huge help and also extremely personable. More
Very Satisfied My recent service of my Odyssey was on target as promises. Time and cost was exact. Waiting room was clean and comfortable! Super friendly and courteo My recent service of my Odyssey was on target as promises. Time and cost was exact. Waiting room was clean and comfortable! Super friendly and courteous employees! More
Great Service Very friendly service staff and eager to please. Highly recommend and definitely will go back again. Great waiting area. Even a popcorn machine a Very friendly service staff and eager to please. Highly recommend and definitely will go back again. Great waiting area. Even a popcorn machine and coffee/beverage machine. More
Wonderful customer service from Kenneth Bailey I went to Germain Honda hoping to find my next car. I happen to be in the lot after hours browsing around when I was approached by Ken. I was all exci I went to Germain Honda hoping to find my next car. I happen to be in the lot after hours browsing around when I was approached by Ken. I was all excited thinking they were still open but Ken said I’m just here finishing up some work and I thought I would come out and introduce myself . I loved that !! I now had a point of contact instead of dreading walking in waiting for help. That weekend I went in and was greeted before I even got to the door. They were fully staffed and the place was jumping. Never owning a Honda it took some time for me to find the right one..... but when I finally decided Ken made the rest of the day enjoyable! He is honest and treats people with genuine kindness . He even drove to my home after the dealership had closed because I had left something in my trade in car .. That right there is amazon customer service. ?????????? More
My new CRV (new to me) Mr. Bailey was friendly, professional, very patient and actively listened to me and helped me to select the car only after he answered all questions Mr. Bailey was friendly, professional, very patient and actively listened to me and helped me to select the car only after he answered all questions More
Customer Service From the first handshake I knew that Kenneth Bailey was a genuine salesman. From start to finish of my car buying experience Kenneth was a class act! From the first handshake I knew that Kenneth Bailey was a genuine salesman. From start to finish of my car buying experience Kenneth was a class act! This was the best car buying experience I've ever had and if I need to buy again I will ask for Kenneth! More