Germain Honda of Beavercreek

Excellent Customer Service!!! We went to test drive & agreed to purchased a used Odyssey. Mr. Kenneth Bailey was Patience, Attentive and Kind! We appreciate Mr. Ken! Thank You! We went to test drive & agreed to purchased a used Odyssey. Mr. Kenneth Bailey was Patience, Attentive and Kind! We appreciate Mr. Ken! Thank You! More

Great staff, service, and selection! We went to buy a used car. We were unsure which model we preferred. We met with Ray Forsee. He was patient, knowledgeable, and nice. He ran back and f We went to buy a used car. We were unsure which model we preferred. We met with Ray Forsee. He was patient, knowledgeable, and nice. He ran back and forth many times for keys, so we could look at different cars. We didn't buy anything on that visit, but left knowing what model we wanted. We went back 2 days later to look at a car that was not even officially ready yet. Ray made sure it was detailed and washed before we arrived. The vehicle was at a great price! It had a ding on the front grill and only had 1 key. They agreed to replace the grill and cut a new key at no cost to us. We would just have to return at a later date to have it done(they had to order the grill). We were unable to pick up the car until the next (d/t our schedule). When we picked it up the next evening, SURPRISE, the grill was already replaced, the key cut, and the tank was full!! I've bought a lot of cars and had many different experiences. This was by far the best!! I highly recommend this dealership and Ray! More

Jay was very helpful, knowledgeable, and courteous. The vehicle we were interested in was exactly as described. It was located out front and ready for us to test drive when we arrived. Jay was very help The vehicle we were interested in was exactly as described. It was located out front and ready for us to test drive when we arrived. Jay was very helpful in answering questions about the vehicle and didn't rush us. We decided to purchase the vehicle and Jay guided us through the process which went smoothly and quickly. More

Poor customer service Had appt for first oil change at 1. Get there 10 mins early for them to tell me that it is going to be at least 1-1/2 hrs before they can get to my ca Had appt for first oil change at 1. Get there 10 mins early for them to tell me that it is going to be at least 1-1/2 hrs before they can get to my car. Just bought our SUV new in Dec 2017. If this is the way it's going to be whenever needing service may have to think about going elsewhere. Ridiculous. Why couldn't they have called me to say they were behind! More

Exceeded my expectations! My salesman Stacy Ferrence went above and beyond to accommodate me. Due to our schedules, we couldn't find a time to meet. You drove the vehicle to m My salesman Stacy Ferrence went above and beyond to accommodate me. Due to our schedules, we couldn't find a time to meet. You drove the vehicle to my job site, opened all the doors, radio on, and air conditioning on. Service at its finest. I was sold from that point on and would highly recommend Stacy and Germain Honda. 5? all around! Scott Casidy was very polite, professional, and easy to work with! 5? all the way around! More

Promised more than they could deliver but generally good Made some initial promises they refused to keep, but I expect that from a dealership unfortunately. The salesman I dealt with- Mike was really frie Made some initial promises they refused to keep, but I expect that from a dealership unfortunately. The salesman I dealt with- Mike was really friendly and seemed like a good guy. Despite it being a used car, he seemed really knowledgeable and ended up dipping into his own pocket to try to make the original promises work. F&I was really good and friendly, not stressful at all. That can be painful from some dealerships, but not here. Smith transaction in general. I'd do business with them again, but keep in mind verbal words don't mean anything... If it's not on paper it didn't happen... More

2018 CRV Paula is a very professional salesperson. Very helpful in the entire transaction. Went over in detail the entire interior operation of the CRV. Ted Paula is a very professional salesperson. Very helpful in the entire transaction. Went over in detail the entire interior operation of the CRV. Ted was a true professional in the financial end of the deal. More

Very polite and helpful I have no issues with this dealership at all. They were all polite and very informative. I would recommend this dealership to anyone who is looking to I have no issues with this dealership at all. They were all polite and very informative. I would recommend this dealership to anyone who is looking to purchase a car More

Excellent! Wonderful customer service! Would definitely do business with them again. The staff made the process painless. Great people, great car, and great popc Wonderful customer service! Would definitely do business with them again. The staff made the process painless. Great people, great car, and great popcorn. Love our new Civic! More

Excellent Everyone was very friendly and helpful. I knew what I wanted when I went to the dealership and Trey made every effort to find just the right car for Everyone was very friendly and helpful. I knew what I wanted when I went to the dealership and Trey made every effort to find just the right car for me. More