Germain Honda of Beavercreek

Superb Dealership From the online experience to driving away with my new wheels, the staff at Germain Honda was Fantabulous! Curteous, knowledgeable and all around help From the online experience to driving away with my new wheels, the staff at Germain Honda was Fantabulous! Curteous, knowledgeable and all around helpful with the process from beginning to end. I cannot express my gratitude and appreciation enough for their hard work to make sure I got what I wanted in a vehicle. Thank you Ed, Jay and Ted for your exceptional, above and beyond customer service! I now have a classy, safe, reliable set of wheels for myself and my family to travel with. More

I love Honda's Ed was great, the whole process of buying a new car was seamless. I am 60+ and he was very patient, answered all my questions and went the extra mile Ed was great, the whole process of buying a new car was seamless. I am 60+ and he was very patient, answered all my questions and went the extra mile to locate the car I wanted, Honda HRV with FWD and Silver. Also got a good deal on my old car. Last time I bought a car was in 2007 and after a grueling 4 hours was out the door. This time I was in and out in less than 2 hours….much better and no stress. This was my 5th Honda from this Dealer. Ray helped with the prep before I took off. Also Scott was wonderful on the finance side of things. Donna Have a Happy Day! More

Great service and awesome salesman! Bought a 2019 Honda Odyssey from Ed and wanted to let everyone know that I am very happy so far! I believe they will do right and back up what they se Bought a 2019 Honda Odyssey from Ed and wanted to let everyone know that I am very happy so far! I believe they will do right and back up what they sell. Great service and great staff overall all. Nice place to do business More

New Car This is the 2nd car I have purchased from Germain Honda. Mike Wilmouth and his Manager Jason have been terrific and very accommodating. I ran into a This is the 2nd car I have purchased from Germain Honda. Mike Wilmouth and his Manager Jason have been terrific and very accommodating. I ran into a few issues and Mike and Jason were on it straight away, got things taken care of and were in constant contact the whole time. Ted Spangler the Finance Manager was absolutely great too!!! Got me in and out and made the "paperwork" process quick and easy!!! Mike, Ted, and Jason's customer service was SUPER!! Thank you!!! More

Best Car Buying Experience Purchased a vehicle from Steve and he made the entire experience easy. Straight forward, responsive, and went above and beyond. There was an issue wit Purchased a vehicle from Steve and he made the entire experience easy. Straight forward, responsive, and went above and beyond. There was an issue with the vehicle just over a week after it was purchased and he made sure it was taken care of properly. Couldn't ask for a better person to deal with. Will be recommending to any and all people I know are in the market. Thanks so much Steve. More

Horrible dealership We’ve experienced three years worth of stalling, misrepresentation and outright lies trying to remedy a factory paint defect that we finally found act We’ve experienced three years worth of stalling, misrepresentation and outright lies trying to remedy a factory paint defect that we finally found actually had a service bulletin outlining a warranty extension that now has expired. I would never buy another car from this dealership! Steer clear!!! More

Great dealership with excellent customer service This dealership was definitely one of the best I have been to. Jay went above and beyond to make sure I purchased the vehicle I was most comfortable w This dealership was definitely one of the best I have been to. Jay went above and beyond to make sure I purchased the vehicle I was most comfortable with. He let me take it out for a drive to make sure I liked it before considering the purchase. Then we started on the paperwork and he answered all of my questions. He is very friendly and professional. I would recommend this dealership for anyone in the market for a new or used vehicle! More

Airbag Recall Thank you so much Dan for helping me on Saturday February 9 2019 @ 10am you guys were so busy that day plus you was training a guy also that day but y Thank you so much Dan for helping me on Saturday February 9 2019 @ 10am you guys were so busy that day plus you was training a guy also that day but you seen me standing there waiting patiently and got my car in and paperwork done and told me you call when car was done.You are great and the man you was training will learn so much from you.Once again thank you so much... More

Very helpful Ed Horten was very knowledgeable and helpful in finding us a car for our needs and budget . The financial department went though everything with us an Ed Horten was very knowledgeable and helpful in finding us a car for our needs and budget . The financial department went though everything with us and was very smooth . More

Could not identify the problem of car I have 2015 Honda Accord. Few weeks ago had starting problem. Took the car there 2 times. One time left there for 4 days to check everything. Last sai I have 2015 Honda Accord. Few weeks ago had starting problem. Took the car there 2 times. One time left there for 4 days to check everything. Last said, we can try to change battery. I Agreed under one condition, if it is not battery, need money back. I took to local Grismer and they fixed in few minutes. Certified Honda mechanic couldn’t figure out. I went there to buy another pilot, because of this incident, I went different dealer. More