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Germain Honda of Beavercreek

Beavercreek, OH

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1,009 Reviews

2300 Heller Dr

Beavercreek, OH

45434

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Showing 1,009 reviews

March 01, 2022

Bought a used car. Took back the next day because of a sound. Was told the problem and they would fix it no charge since we had warranty. 2 days later picked it up and More

by Abcroushore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris in service and Aaron in sales
Mar 21, 2022 -

Germain Honda of Beavercreek responded

We apologize for the frustration and inconvenience that resulted from this experience, and we would love to see what we can do to get your concerns taken care of. At your earliest convenience, can you please contact our Service Manager, Eddie Sorrell, at esorrell@germainmotorco.com so we can discuss this issue further? Your satisfaction is important to us, and we hope that we can make things right. Thank you.

February 18, 2022

Just sold my Jeep to them. Makayela was outstanding, professional, courteous would recommend her for any of your needs. This is my first time selling a vehicle from kbb estimat More

by Rday0526
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makayela Butler
Feb 24, 2022 -

Germain Honda of Beavercreek responded

Thank you for leaving Makayela this positive review. We are happy to hear that she took great care of you and made your overall experience as seamless as possible. We greatly appreciate the opportunity to work with you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future! Regards, Cliff Gondek - General Manager

Feb 24, 2022 -

Rday0526 responded

Your welcome.

February 02, 2022

Very friendly help staff will to work with you that goes along way in these difficult times More

by dalecoman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Izzy Waltz
Feb 03, 2022 -

Germain Honda of Beavercreek responded

Thank you so much for your 5-star review. We are so glad that our team could be of valuable assistance to you and help to alleviate some of your concerns. It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future! Regards, General Manager, Cliff Gondek

January 24, 2022

Took my 2021 Pilot for it’s first oil & filter change, Alex helped me thru the process. Professional and courteous service has always been my experience in this dealership. Top notch employees delivering More

by louievega62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason High, Alex High
Jan 25, 2022 -

Germain Honda of Beavercreek responded

Louie, Thank you so much for your 5-star review! We are happy to hear that Alex took great care of you and your vehicle throughout your visit! It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service! Regards, General Manager, Cliff Gondek

January 22, 2022

Luke Hohl is areal asset to your business. He is areal gentleman. He invited us to visit your showroom to review a Honda that we were interested in and met us at the door with a big smile.The car was avai More

by Les..
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Hohl
Jan 24, 2022 -

Germain Honda of Beavercreek responded

Judy and Les, Thank you for taking the time to share this wonderful review! We are overjoyed that Luke could be of assistance to you and ensure that your experience was smooth and pressure-free! Your satisfaction is of the utmost importance to us, and we congratulate you on your new vehicle- on behalf of him and the entire team. We greatly appreciate the chance to work with you, and we hope for an opportunity to serve you again! Regards, General Manager, Cliff Gondek

January 19, 2022

Buyer beware! Management is untrustworthy and unscrupulous. I would never recommend anyone purchase at this dealership. Look elsewhere. More

by cusptip
Recommend Dealer
No
Employees Worked With
Kayla Qumsieh
Jan 20, 2022 -

Germain Honda of Beavercreek responded

We regret to hear of your negative review. Our customers' satisfaction and confidence is important to us, and we would love the chance to speak with you personally to learn more about your visit. At your earliest convenience, please contact our General Sales Manager, John Johnson, at jkjohnson@germainmotorco.com or (937)490-5234. We hope to speak with you soon and hopefully enhance your experience. Thank you.

January 07, 2022

Ed was able to work with us to find a great fit for me in time without many options. Thanks! More

by Chris Hack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Horton, Jackie Green
Jan 07, 2022 -

Germain Honda of Beavercreek responded

Chris, Congratulations on your new vehicle! We are overjoyed that Ed could make things happen for you and ensure that you found a vehicle that you love! We wish you the safest of travels in your new ride. Please don't hesitate to give us a call if there is ever anything more that our team may help you with! Regards, General Manager, Cliff Gondek

January 01, 2022

Out of state buyer looking for a hard to find Honda civic sport touring hatchback manual in sonic gray. Once I got in touch with Ed Horton, he was able secure and reserve the exact vehicle I wanted. Germain More

by bacchus22083
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Horton, Ted Spangler, Amanda George
Jan 03, 2022 -

Germain Honda of Beavercreek responded

Congratulations on your new Honda Civic Sport Touring! We are so glad that we had the opportunity to work with you, and we are thrilled that Ed could make your overall buying experience both smooth and successful! We thank you for taking the time to share this wonderful review, and we couldn't be more excited for you to enjoy your new ride! Regards, General Manager, Cliff Gondek

December 22, 2021

Excellent service Ed Horton is the best sells person 5 ⭐️ everyone for so friendly thank you Germain Honda!! More

by pharman73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Horton, Scott Cassidy
Dec 27, 2021 -

Germain Honda of Beavercreek responded

Thank you so much for your 5-star review! We are overjoyed that Ed could be of assistance to you and provide you with the top-quality service that you so much deserve. We greatly appreciate the opportunity to do business with you, and we congratulate you on your new vehicle- on behalf of Ed and the entire team! Regards, General Manager, Cliff Gondek

December 18, 2021

Overall great experience from start to finish thanks to Ed and Scott! Thanks again guys! More

by lizj1207
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Horton, Scott Cassidy
Dec 20, 2021 -

Germain Honda of Beavercreek responded

Liz, Thank you for leaving Ed and Scott this excellent review! We are pleased that our team could be of assistance to you and provide you with a top-notch experience! We wish you the safest of travels in your new ride. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with! Regards, General Manager, Cliff Gondek