Germain Honda of Beavercreek
Beavercreek, OH
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Beyond excellent service!! Jason High, Joe Shaw, and Bill Hansen spent most of an afternoon helping my wife with a problem she has had with a car for the last three years. They Jason High, Joe Shaw, and Bill Hansen spent most of an afternoon helping my wife with a problem she has had with a car for the last three years. They then went out of their way to offer decent service and a decent package on a trade in. They are great folks, who seem to care what happens with the customer. Joe Shaw is the new boss and he seems to genuinely care about what the outcome is! He gets involved if he needs to and does not hide in an office in the back somewhere with a secretary screening his calls. Bill and Jason went out of their way to explain things and never once seemed pushy or dollar oriented. All of them are doing their best to offer a professional dealership to the public. It was so good it made me consider what it would be like to work there. Sometimes the atmosphere is what makes a place attractive even if the money is just average or not what you had planned. This place would be a great place to work. They all seemed to be on the same page, and they all were extremely professional. Car sales are car sales, but no one at Germain ever gave you the feeling of being pushed or wrangled into something you did not really want to do. None of that "Only if you take it today kind of a deal” and no salesman trips to the imaginary manager, who allegedly left in an ambulance, because of your low offer. In other words, no one insulted your intelligence.. They told us up front what they could or could not do and we did not feel insulted by their approach or attitude. Most importantly... they helped my wife find a car she was truly happy with and not settling for. Cars cost a lot of hard earned money and we spend a lot of time in them. If you are not happy with them then you become angry every time you get in one. No one wants that. Thanks for a good experience. We will be back. Thanks Jason, Joe, and Bill H Jones Dayton More
Working w/Josh Storms Was My Best Car-Buying Experience Ever Really enjoyed working with Josh. He was pleasant and professional, but also fun and easy going. Seems like he enjoys his job and the people he serv Really enjoyed working with Josh. He was pleasant and professional, but also fun and easy going. Seems like he enjoys his job and the people he serves. He took great care of us, answered our questions, and didn't pressure us at all. Rather the "pressure" came from the great price we were offered. No haggling, just a great deal. I'd buy at this dealership again in a heartbeat. More
Ask for Erik! I recently purchased my car at Germain Honda from Erik Rieger. He was very professional and helped me get the best deal possible! He answered all of I recently purchased my car at Germain Honda from Erik Rieger. He was very professional and helped me get the best deal possible! He answered all of my questions and made sure I was completely comfortable with the purchase before I signed. Germain also has a great selection of cars to choose from! Go there and ask for Erik! More
amazing experience I knew exactly what I wanted our sales guy was fabulous. I didnt feel any pressure to buy a vehicle and he was more than patient with us. He was very I knew exactly what I wanted our sales guy was fabulous. I didnt feel any pressure to buy a vehicle and he was more than patient with us. He was very helpful and tracked down the vehicle I wanted. I couldn't have asked for a better sales experience. THANK YOU SO VERY MUCH STEPHEN BURDEN. More
Ed Horton Jr. is an Excellent Salesman Ed was absolutely excellent to work with on our used car purchase. He was not pushy, but let the vehicle do the talking. He walked us through the pu Ed was absolutely excellent to work with on our used car purchase. He was not pushy, but let the vehicle do the talking. He walked us through the purchase and made sure that we were comfortable and understood all the aspects of the purchase, since we had not purchased a car in a while. If Germain Honda keeps up this type of salesmanship, then I have will have to think twice about purchasing a new VW and possibly go for a Honda. More
New Honda Civic After doing some research online on prices and makes and models I decided to head over to Germain Honda in Beavercreek. Josh Stratton was the associa After doing some research online on prices and makes and models I decided to head over to Germain Honda in Beavercreek. Josh Stratton was the associate I worked with. He was kind of the stereotypical sales person in the fact that he was quite charismatic and a little pressuring, but I felt that he was open and honest and he had no trouble answering all my questions. Despite the slight pressure, I would have no problem dealing with him again and I would recommend dealing with him as a car salesperson. I was able to get what I consider a good price, and I really love the vehicle. They did a great job of cleaning it before I took it home and followed up to make sure I had no complaints. More
Very awesome staff! Josh Stratton was so great! He sold me a really sweet 2015 Honda Civic SI for a great price! I've been telling everyone to go to Germain Honda of Beav Josh Stratton was so great! He sold me a really sweet 2015 Honda Civic SI for a great price! I've been telling everyone to go to Germain Honda of Beavercreek! More
Three Issues Resolved In an earlier review I reported buying a 2011 Hyundai Sonata from Germain Honda of Beavercreek on 1-24-15. There were 3 issues with the car. All 3 h In an earlier review I reported buying a 2011 Hyundai Sonata from Germain Honda of Beavercreek on 1-24-15. There were 3 issues with the car. All 3 have been fixed by Germain. The oil pan was resealed, the door seal replaced and the odometer reading was corrected. Neil Lindhout, Bill Hanson, Matt Swink and John Olack did a great job of taking care of these issues. More
Three Issues to be Resolved On 1-24-15 I purchased a 2011 Hyundai Sonata from salesman Neil Lindout of Hidy Honda, 2300 Heller Drive, Beavercreek, OH, (937) 426-9564. One week l On 1-24-15 I purchased a 2011 Hyundai Sonata from salesman Neil Lindout of Hidy Honda, 2300 Heller Drive, Beavercreek, OH, (937) 426-9564. One week later, Germain Honda of Dublin, 6715 Sawmill Road, Dublin, OH 43017, (614) 764-9449, purchased Hidy. I have three issues with the car. An oil pan leak, a worn and torn driver’s door seal and incorrect mileage noted on the Retail Buyers Order. Oil pan leak. When I bought the car, I noticed that there was motor oil on the oil pan and engine block. Neil Lindout, the salesman, and the service person on duty stated that it was probably an oil change spill and that if it was a leak that the oil pan screws would be tightened. If this did not cure the leak, then the oil pan gasket would be replaced. The oil was cleaned from the block and pan. One week later, I took the car to and independent garage, and the mechanic stated that the oil pan was leaking. When I took time off work on 2-4-15 and returned to Hidy for an inspection, I told salesman Neil Lindout and service manager Bill Hanson about the independent garage inspection results, Bill Hanson decided to tighten the screws, clean the oil pan and have me return at “my convenience” for another inspection. I returned to Hidy/Germain on 2-6-15 and it was still leaking, although less. Neal Lindout stated that he did not want to “get in the middle”. Bill Hanson did the inspection and after a bit of discussion stated that the leaking oil pan gasket would be replaced and the 3 month warranty $100 deductible would be waved. I will now report on the worn and torn driver’s door seal and then continue with the oil leak. Worn and torn driver’s door seal. This was brought to Neil Lindout’s attention on 1-30-15. He stated that he would discuss the matter with Hidy/Germain owners. As of 2-6-15 Neil had notified no one. So I informed Bill Hanson on 2-6-15. I also mentioned that when the two repairs were made I would need a way to get to work (a loaner car). Bill then stated that he would bring the oil leak and door seal issues to the Dealership’s owners attention and call me back late on 2-6-15 or 2-9-15. Also, Hidy/Germain’s Shuttle Bus has a 20 mile limit (I work about 30 miles from Hidy), Hidy does not loan cars and they do have a “car rental service” on site. Finally, when I bought the car, the odometer read 66990 miles. The Retail Buyers Order states 65527 miles, a difference of 1463 miles that will affect the 4000 mile used car warranty. I will report how Hidy/Germain resolves these issues. More