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Germain Honda of Ann Arbor

Ann Arbor, MI

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865 Reviews

2601 South State St.

Ann Arbor, MI

48104

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Showing 865 reviews

September 18, 2020

The power was out when I dropped off my car but I was able to leave my car with no fuss. Got a call when the car had been looked at. There was no pressure to "fix everything" that was found. Very happ More

by Sam
Recommend Dealer
Yes
Employees Worked With
Ric Parsons
Sep 21, 2020 -

Germain Honda of Ann Arbor responded

Thank you for taking the time to leave us this kind review. We are happy to learn you had a positive experience with our team. Best Regards, Jim Farkas General Manager

September 15, 2020

Germain aHonda on State Street is a very good car service. Anytime I go there to fixe my car Ric does a fantastic job. I like his honesty and hard and great work! More

by ksanata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Parsons
Sep 16, 2020 -

Germain Honda of Ann Arbor responded

Thank you for your business and kind words. We truly appreciate you highlighting Ric and his dedication to customer satisfaction. Your trust in Ric and our team means so much to us all. Best Regards, Jim Farkas General Manager

September 14, 2020

My son’s car broke down and had it towed to Germain Honda. Andy from the service department was extremely helpful. We will definitely use this Honda dealer from now on. More

by TB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Peterson
Sep 15, 2020 -

Germain Honda of Ann Arbor responded

Thank you for letting us know that Andy took great care of your son. We are fortunate to have Andy on our team has his dedication to our valued guests is exceptional. Best Regards, Jim Farkas General Manager

September 07, 2020

Was looking for our first Honda since our 2009 impala died. Jeff, Shaq and Jason made the process super easy and painless. We were never pressured into buying anything, and surprisingly were even offered More

by crolston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brinkman, Jeff Williams, Shak Perkins
Sep 08, 2020 -

Germain Honda of Ann Arbor responded

Hearing that you had an “outstanding” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Germain Honda of Ann Arbor, we wish you many happy miles in your HR V. We look forward to serving you for many years to come! Best Regards, Jim Farkas General Manager

September 03, 2020

Brock Bachelder has sold us two CRV Hybrids in the last 6 months. He is organized, knowledgeable, friendly, dependable and a great communicator. He made himself available at all times for any questions we ma More

by honda CRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brock Bachelder
Sep 04, 2020 -

Germain Honda of Ann Arbor responded

Thank you! We're glad you had a great experience with Brock, and that he made sure you were well informed throughout the process. We hope to work with you again in the future! Best Regards, Jim Farkas General Manager

August 27, 2020

I worked with Larry Gocha in service. He was great. He explained what needed to be done and listened to my concerns about costs vs benefits. I would be happy to work with him again. More

by grogow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Gocha
Aug 31, 2020 -

Germain Honda of Ann Arbor responded

Thank you for taking the time to share your overall quality experience with Larry. We are pleased to know that he provided you with all the information you needed to make an informed buying decision. Best Regards, Jim Farkas General Manager

August 26, 2020

Good service and excellent communication, I was kept informed throughout the entire process and never felt unclear about status or updates on the vehicle. Very appreciative More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Parsons
Aug 27, 2020 -

Germain Honda of Ann Arbor responded

We thank you for taking the time out of your schedule to share your complete satisfaction with our dealership. Enjoy the road in your new Honda and please let us know if you need anything further. Best Regards, Jim Farkas General Manager

August 14, 2020

Mitch was the best I could have been asked for, especially being a first time leaser! Friendly, thorough and honest! When my lease is up I will definitely be visiting Mitch again. More

by Manzures716
Recommend Dealer
Yes
Employees Worked With
Mitch Hardcastle
Aug 17, 2020 -

Germain Honda of Ann Arbor responded

Congratulations on your new Honda! Thank you for taking the time to write about your experience. It is wonderful to hear that Mitch made you feel comfortable and was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Jim Farkas General Manager

July 31, 2020

A class act group of people all the way around. Always concerned with getting done what the car needs at that time not what it doesn’t. More

by docsnick
Recommend Dealer
Yes
Employees Worked With
Ric Parsons, Nick Sneed, Andy Peterson
Aug 03, 2020 -

Germain Honda of Ann Arbor responded

Thank you for choosing Germain Honda of Ann Arbor for your automotive service needs. Your business and kind words mean so much to us all. Best Regards, Jim Farkas General Manager

July 25, 2020

I was impressed with the honesty of information and the genuine care I was given by my representative. Mia was awesome during initial contact in setting up an appointment. More

by Smithjoelw
Recommend Dealer
Yes
Employees Worked With
Mia, Nick Sneed
Jul 27, 2020 -

Germain Honda of Ann Arbor responded

Thank you for choosing Germain Honda of Ann Arbor for your automotive service needs and for the kind feedback. Best Regards, Jim Farkas General Manager

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