Germain Honda of Ann Arbor
Ann Arbor, MI
Filter Reviews by Keyword
By Type
Showing 865 reviews
The power was out when I dropped off my car but I was able to leave my car with no fuss. Got a call when the car had been looked at. There was no pressure to "fix everything" that was found. Very happ able to leave my car with no fuss. Got a call when the car had been looked at. There was no pressure to "fix everything" that was found. Very happy with my service visit. More
Germain aHonda on State Street is a very good car service. Anytime I go there to fixe my car Ric does a fantastic job. I like his honesty and hard and great work! service. Anytime I go there to fixe my car Ric does a fantastic job. I like his honesty and hard and great work! More
My son’s car broke down and had it towed to Germain Honda. Andy from the service department was extremely helpful. We will definitely use this Honda dealer from now on. Honda. Andy from the service department was extremely helpful. We will definitely use this Honda dealer from now on. More
Was looking for our first Honda since our 2009 impala died. Jeff, Shaq and Jason made the process super easy and painless. We were never pressured into buying anything, and surprisingly were even offered died. Jeff, Shaq and Jason made the process super easy and painless. We were never pressured into buying anything, and surprisingly were even offered free oil changes. Normally buying a car is my least favorite experience, but we surprisingly had a good time. The dealership and all the cars were clean inside, everyone we worked with honestly seemed to be only concerned with getting the car that was right for us. We ended up going with a 2017 Honda HR V, and so far we're really enjoying the new car. As long as the honda lasts like I've heard I will definitely be back for our next car from here. More
Brock Bachelder has sold us two CRV Hybrids in the last 6 months. He is organized, knowledgeable, friendly, dependable and a great communicator. He made himself available at all times for any questions we ma months. He is organized, knowledgeable, friendly, dependable and a great communicator. He made himself available at all times for any questions we may have had. I highly recommend him for buyers of new cars, leases and trade-ins. More
I worked with Larry Gocha in service. He was great. He explained what needed to be done and listened to my concerns about costs vs benefits. I would be happy to work with him again. explained what needed to be done and listened to my concerns about costs vs benefits. I would be happy to work with him again. More
Good service and excellent communication, I was kept informed throughout the entire process and never felt unclear about status or updates on the vehicle. Very appreciative informed throughout the entire process and never felt unclear about status or updates on the vehicle. Very appreciative More
Mitch was the best I could have been asked for, especially being a first time leaser! Friendly, thorough and honest! When my lease is up I will definitely be visiting Mitch again. especially being a first time leaser! Friendly, thorough and honest! When my lease is up I will definitely be visiting Mitch again. More
A class act group of people all the way around. Always concerned with getting done what the car needs at that time not what it doesn’t. concerned with getting done what the car needs at that time not what it doesn’t. More
I was impressed with the honesty of information and the genuine care I was given by my representative. Mia was awesome during initial contact in setting up an appointment. genuine care I was given by my representative. Mia was awesome during initial contact in setting up an appointment. More