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Germain Honda of Ann Arbor

Ann Arbor, MI

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865 Reviews

2601 South State St.

Ann Arbor, MI

48104

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Showing 865 reviews

November 26, 2013

Thanks Joel and corky we love our new pilot what a great hassle free deal . Great honda product this is our seven honda . Thank you More

by Joejohal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Rosentreter
Nov 27, 2013 -

Germain Honda of Ann Arbor responded

Thank you for your review and your continued business. Best Regards, Jim Farkas General Manager

November 23, 2013

This being my very first car buying experience, I was nervous. I had my eye set on the Honda Civic since I was going for super simple but had no idea what I was getting into. Evan made it super simple to More

by jodi1491
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon McClair, Evan Carrier
Nov 27, 2013 -

Germain Honda of Ann Arbor responded

Congratulations on the purchase of your first new car. There's nothing like it. I'm thrilled that Evan was so determined to make sure that everything worked out for you, especially since he gave you his word. That there goes to show the intergrity of our dealership. Best Regards, Jim Farkas General Manager

November 08, 2013

These are the four people that I almost exclusively interact with at Germain Honda of AA. One cannot expressive sufficiently my appreciation for their professionalism, efficiency, and personalability. More

by CervezaSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jane, Cashier, Honda Service, Ric Parsons, Nick Sneed, Doug Abbott
Nov 15, 2013 -

Germain Honda of Ann Arbor responded

Thank you for such a kind review of our team. We are proud of the fine folks we have representing our dealerships in Ann Arbor has they do a wonderful job of providing a quality experience before during and after the sell. Not only in our sales department but our service team continues to provide the same level of service that keeps our customer's wanting to continue their relationship with us. Best Regards, Jim Farkas General Manager

October 18, 2013

Christian went out of his way to get my vehicle in for service and completed within the short period of time I had- it was greatly appreciated. More

by tpreiss2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Stanowski
Oct 21, 2013 -

Germain Honda of Ann Arbor responded

Glas Christian was able to meet your time restraints. Thank you for your business. Best Regards, Jim Farkas General Manager

October 17, 2013

The guys know me by first name...they make you feel welcome and are very honest regarding the work your car needs. Good Team...thanks More

by sgainesa2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Sneed, Doug Abbott, Timothy Potter
Oct 21, 2013 -

Germain Honda of Ann Arbor responded

Thank you for your business and your review, we want each and every customer to feel like you're part of the family. Best Regards, Jim Farkas General Manager

October 16, 2013

Why, oh WHY did I never go to the dealership before to get an oil change??? MUCH cheaper than those uncle-spots AND they CLEANED MY CAR!!!! Quick, easy, cheap and out of there in a jiffy. No attempts t More

by moirapayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Abbott
Oct 21, 2013 -

Germain Honda of Ann Arbor responded

Thank you for your business and your review. Glad you took a chance on us. Best Regards, Jim Farkas General Manager

October 15, 2013

I was at work and encountered traffic. Doug called me when he noticed traffic and the time was close to closing. He knew that I needed my car all weekend and arranged for me to pick it up after hours. More

by huttonhome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Abbott
Oct 15, 2013 -

Germain Honda of Ann Arbor responded

Thank you for your business and your review. We try our best to accomodate our guest. Best Regards, Jim Farkas General Manager

October 02, 2013

I had a great experience here at Germain Honda of Ann Arbor. Luis was my Sales Rep and was very friendly, professional, and answered all my questions. I also interacted with Jonathan & Joel and they both More

by BrandonCassidy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan, Luis, Joel Rosentreter
Oct 15, 2013 -

Germain Honda of Ann Arbor responded

Thank you for your kind review and your business. We greatly appreciate you taking the time to let others know about your experience with us here at Germain Honda of Ann Arbor. Best Regards, Jim Farkas General Manager

September 23, 2013

I didn't have to wait for an appointment, the service was done completely and efficiently, the discounts provided by coupons were much appreciated, great car wash! More

by Kaerwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Porter (recently moved from California) did a GREAT wash job on my car and made a good impression overall, Doug Abbott
Sep 24, 2013 -

Germain Honda of Ann Arbor responded

Thank you for allowing us the opportunity to provide service to your vehicle. Best Regards, Jim Farkas General Manager

September 22, 2013

The reason why I am sharing my experience is because I was very pleased with Germain Honda. The manager, sale consultant and finance officer were so personable, knowledgeable and made the whole experience More

by hvba2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Downey, Clifton Elasivich
Sep 24, 2013 -

Germain Honda of Ann Arbor responded

Thank you for your business and your kind review. Here at Germain Honda of Ann Arbor we believe in providing a stress free environment for our clients. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager

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