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Germain Honda of Ann Arbor

Ann Arbor, MI

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866 Reviews

2601 South State St.

Ann Arbor, MI

48104

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Showing 866 reviews

December 19, 2013

I've been purchasing vehicle for over 30 years and this by far was the best experience ever! No hard salesmanship just friendly salt-of-the-earth type of people looking to help you make the right purc More

by RogerBeech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon in F&I, Evan Carrier, Joel Rosentreter
Jan 03, 2014 -

Germain Honda of Ann Arbor responded

Thank you for your kind review and your business. You truly hit the nail on the head, we are about helping our customers making the correct buying decision for them and their family. Best Regards, Jim Farkas General Manager

December 19, 2013

Luis was prompt, professional and excellent to work with. He did not push, but allowed us to make our decisions at our own pace. We appreciated his knowledge about the cars we were interested in. He made More

by JPreissner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Downey
Jan 03, 2014 -

Germain Honda of Ann Arbor responded

Thank you for your business and your kind review. Best Regards, Jim Farkas General Manager

December 12, 2013

Service was exceptional, as is my usual experience with this service group. They are thoroughly knowledgeable and always very helpful and friendly, even without an appointment scheduled. More

by padate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Abbott
Dec 13, 2013 -

Germain Honda of Ann Arbor responded

Thank you for your continued business and kind review. Best Regards, Jim Farkas General Manager

December 12, 2013

Jason is very knowledgeable on the cars. He is very pleasant to work with, and patient. I had a wonderful experience with this purchase. I will definetly recommand him to any of my friends who are s More

by kingr2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brinkman
Dec 13, 2013 -

Germain Honda of Ann Arbor responded

Congratulations on your new car. We appreciate your business and your kind review. Best Regards, Jim Farkas General Manager

December 10, 2013

I would not take my Honda anywhere else for service. The employees are always courteous and respectful--especially Don Duram. He carefully and thoroughly explains the service needed and the costs. He tell More

by myralou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Durham
Dec 11, 2013 -

Germain Honda of Ann Arbor responded

Thank you very much for your business and your kind review. There is no greater compliment than to know that you have earned your customers trust. Best Regards, Jim Farkas General Manager

December 07, 2013

The purchase of our new Honda Accord at Germain Honda went very smoothly. Our salesperson, Luis Downey, was very personable and knowledgeable and did an excellent job of demonstrating the many excellent More

by skfisher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Downey
Dec 09, 2013 -

Germain Honda of Ann Arbor responded

Congratulations on the purchase of your new Accord. We are thrilled that your are loving your new car. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager

December 06, 2013

The Service Department at Germain Honda of Ann Arbor is easily the most friendly and courteous group I have ever encountered. They are very responsive and knowledgable when repairing or servicing cars. I More

by ChipSaam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Parsons, Doug Abbott
Dec 06, 2013 -

Germain Honda of Ann Arbor responded

Thank you for your review of our service department. We have a great team in place eager to assist you with your service needs. Best Regards, Jim Farkas General Manager

December 06, 2013

Ric is great to work with - very knowledgeable & friendly. I trust in his recommendations and that he has the customer's best interest in mind. More

by hewitts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Parsons
Dec 09, 2013 -

Germain Honda of Ann Arbor responded

Thank you for your review and your business. I don't believe there is any greater compliment than for a customer to say you have their trust. Thank you, our team works hard to earn our customers trust and will continue to work hard to maintain the trust. Best Regards, Jim Farkas General Manager

December 05, 2013

We were treated kindly throughout our experience as we decided on a Honda C-RV vehicle. We look forward to the service offered at Germain since we have had work done there on our 2003 Accord through the More

by karen63kramer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korky Waddles, Jonathon ?, Joel Rosentreter, Luis Downey
Dec 06, 2013 -

Germain Honda of Ann Arbor responded

Thank you for your review and your continued business, both are greatly appreciated. Best Regards, Jim Farkas General Manager

December 03, 2013

This is the first Honda I've ever purchased. Bob made it an incredibly easy process without offering a high pressured sale. He was friendly, honest, and professional. I absolutely love my car and the ser More

by kverlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Dymkowski
Dec 06, 2013 -

Germain Honda of Ann Arbor responded

Congratulations on the purchase of your first Honda. We know your will continue to enjoy your new Honda. Please let us know if there is anything further we can do for you. Welcome to the Germain Honda family of dealerships. Best Regards, Jim Farkas General Manager

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