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Germain Honda of Ann Arbor

Ann Arbor, MI

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rated
865 Reviews

2601 South State St.

Ann Arbor, MI

48104

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Showing 865 reviews

January 05, 2021

Made the appointment for car work, and when I arrived I was going to given a rental car in about 5 minutes. No b.s. and they gave me an awesome rental car while they worked on my $900 civic. Thanks! More

by Dylananddylan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew service dept
Jan 06, 2021 -

Germain Honda of Ann Arbor responded

We would like to thank you for your recommendations and for this 5 Star review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda with only the best there is to offer. Best Regards, Jim Farkas General Manager

December 30, 2020

Honda was serviced for a B1 regular maintenance. Nick provided professional, efficient explanation about what would be done. Very friendly, courteous and remembered my husband from previous service appo More

by JBL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Sneed
Dec 31, 2020 -

Germain Honda of Ann Arbor responded

On behalf of all of us at Germain Honda of Ann Arbor, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Nick. Thank you for your business, we look forward to seeing you again soon! Best Regards, Jim Farkas General Manager

December 29, 2020

Service was excellent and done in a timely manner. Service agent was nice and gave me great insight on what to do for next time. The only thing I wish they would’ve done is given it a wash afterwards More

by Rhimmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Parsons
Dec 30, 2020 -

Germain Honda of Ann Arbor responded

We thank you for your business and feedback. Our team apologizes we were unable to wash your vehicle the day of your visit as our car wash was closed for maintenance. We look forward to your next visit and being able to complete the car wash which is a standard part of our service. Best Regards, Jim Farkas General Manager

December 08, 2020

Shout out to Evan Carrier and Jason Loren at Germain Honda in Ann Arbor! They helped us get an AMAZING DEAL on a 2021 lease for a Honda Odyssey EX so I could get out of my underwater car loan. They w More

by Mlkrull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Carrier, Jason Loren
Dec 09, 2020 -

Germain Honda of Ann Arbor responded

Congratulations on your new vehicle! We are so glad that we had the chance to do business with you, and we are thrilled that Jason and Evan could make your experience so seamless- from beginning to end! They will be honored to know how greatly you valued their assistance and are pleased with the deal they secured for you. We all wish you the safest of travels. Thank you so much for choosing Germain Honda! Best Regards, Jim Farkas General Manager

December 02, 2020

Great service, excellent vehicles, awesome people! Kristin, Evan, and Corey were great to work with and look forward to working with them in the future! More

by jkenwabi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin Malik, Evan Carrier, Corey Klotz, Chris Shreve
Dec 03, 2020 -

Germain Honda of Ann Arbor responded

Thanks for taking the time to share your opinion. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We truly appreciate your business and look forward to working with you in the future. Best Regards, Jim Farkas General Manager

December 02, 2020

Germain Honda of Ann Arbor was welcoming and provided friendly and helpful service as I checked our several cars and test drove them. Mario Teixeira gave the information I needed and made the whole proce More

by normayne
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evan Carrier, Mario Teixeira
Dec 02, 2020 -

Germain Honda of Ann Arbor responded

Congratulations on your new Honda! Thank you for taking the time to write about your experience. It is wonderful to hear that Mario and Evan were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future! Best Regards, Jim Farkas General Manager

November 30, 2020

Mitch from Germain is my go to. He’s been too notch from start to finish on two purchases from me. My family has been buying cars from here since before they were even Germain. I’ll definitely be going back More

by Ben S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Hardcastle
Nov 30, 2020 -

Germain Honda of Ann Arbor responded

Ben, Thank you for your kind words and this 5-star review. We appreciate you and your business and look forward to serving you for many years to come. Best Regards, Jim Farkas General Manager

November 30, 2020

Germain Honda is excellent to work with. They are fair and easy to work with. Sales staff is great. I’ve purchased 5 cars over email with Germain with no issues. They don’t pressure and work with you. More

by Victoria Lebryk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Carrier, Mario Teixeira
Dec 01, 2020 -

Germain Honda of Ann Arbor responded

Victoria, we truly value your continued business and trust in our team as they are committed to ensuring your complete satisfaction. Please let us know if you need anything further. Best Regards, Jim Farkas General Manager

November 23, 2020

Scheduling an appointment for a first time customer was quick and easy. The free multi-point inspection with the oil change is a bonus. Any recommended service was explained to me and I was able to decide More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Sneed
Nov 23, 2020 -

Germain Honda of Ann Arbor responded

Thank you for choosing Germain Honda of Ann Arbor for your automotive service needs. We are thrilled that you found it quick and easy as we value our customer's time. We all look forward to building a long and lasting relationship. Best Regards, Jim Farkas General Manager

November 18, 2020

I'm very satisfied with the outcome of my purchase. Mario and the team was very patient and understanding...in comparison to the other dealership I visited prior where I felt pressured, rushed and uncomforta More

by Jones
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Carrier, Dean Schultz, Jason Simpson, Mario Teixeira, Jason Loren
Nov 19, 2020 -

Germain Honda of Ann Arbor responded

Hearing that you had an “outstanding” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Germain Honda of Ann Arbor, we wish you many happy miles in your new car. We look forward to serving you for many years to come! Best Regards, Jim Farkas General Manager

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