Germain Honda of Ann Arbor

Fantastic Service Bob was very friendly and an overall great guy. Very patient and helpful when it came to the final sale. Excellent service. Thanks again Bob. Bob was very friendly and an overall great guy. Very patient and helpful when it came to the final sale. Excellent service. Thanks again Bob. More

Excellent Service My experience was great. Would not hesitate to recommend them to anyone.On a scale of one to ten, I rate them a solid ten. I can't say enough about th My experience was great. Would not hesitate to recommend them to anyone.On a scale of one to ten, I rate them a solid ten. I can't say enough about these two salesmen. They followed up and made the deal happen. More

Great Service Great Sales Ric Parsons does an excellent job in service and ensures my return to the dealership for service and sales. Jeff Williams was friendly, patient and t Ric Parsons does an excellent job in service and ensures my return to the dealership for service and sales. Jeff Williams was friendly, patient and thorough when it came to addressing my family's needs for a new vehicle. Jason Brinkman did an excellent job completing our latest sales experience with Germain Honda by addressing all of the information easily and quickly. Thank you. More

Professional Experience The staff did meet my expectation of honesty and product knowledge. The service area was very clean and staff displayed good customer service is impo The staff did meet my expectation of honesty and product knowledge. The service area was very clean and staff displayed good customer service is important. More

Wonderful experience! This was my first time purchasing a car, and I went into the process with my guard up somewhat as buying a car is a big investment. I was considering This was my first time purchasing a car, and I went into the process with my guard up somewhat as buying a car is a big investment. I was considering cars from Germain and one other dealer in the area. Initially, I decided to go with the car at the other dealership, mainly because they had the color I wanted. After things fell apart in a big way at the other dealership, I returned to Germain and was thrilled to find out they still had the car I wanted. I had the pleasure of dealing with Jeff Williams and Rob Parm in selecting my car and Glen Gottfried in finalizing the purchase and would highly recommend all of these gentlemen to anyone and everyone looking for a new or used car. The entire process was explained thoroughly to me without any sort of condescension which I greatly appreciated. In short, I will definitely return to Germain Honda to make future purchases and will recommend them to anyone who asks my opinion. More

Great Experience This was a great experience from start to finish. Very friendly staff and easy to work with. Our sales rep Rob Parm was so helpful and ensuring us of This was a great experience from start to finish. Very friendly staff and easy to work with. Our sales rep Rob Parm was so helpful and ensuring us of the car purchased. Definitely would recommend him and the dealership to anyone looking for an honest and knowledgeable car sales rep. More

Great Experience! We had a great experience with Germain Honda! Everyone we dealt with was friendly, professional and willing to go the extra mile to make our buying e We had a great experience with Germain Honda! Everyone we dealt with was friendly, professional and willing to go the extra mile to make our buying experience a positive one. We purchased our car at the end of the day, but we were not rushed through the process. Glenn took his time to make sure we understood all of the paperwork, and Bob put the finishing cleanup detail on our car himself since the other employees were gone. What great service! We will definitely come back for our next car. More

Excellent Experience! Bob is a great salesperson. Not a pushy salesperson. He was very professional and honest with his opinion. I'm very satisfied with the care and qual Bob is a great salesperson. Not a pushy salesperson. He was very professional and honest with his opinion. I'm very satisfied with the care and quality of the Honda we got. Thank you Bob! More

Corky Wattles Made Car Buying Fun and Personable!! Thanks to Germain Honda of Ann Arbor for making my first car-buying experience in 16 years so pleasant and hassle-free. I would like especially to re Thanks to Germain Honda of Ann Arbor for making my first car-buying experience in 16 years so pleasant and hassle-free. I would like especially to recognize Corky Wattles. She made buying a car fun and personable. More

Excellent Purchasing Experience with Evan Carrier After buying a Ridgeline at Germain Honda, we see exactly why this dealer receives such high ratings. Evan, our salesperson, is very personable, profe After buying a Ridgeline at Germain Honda, we see exactly why this dealer receives such high ratings. Evan, our salesperson, is very personable, professional, and was dedicated to making the overall transaction very smooth and comfortable. After telling him about a rather unpleasant experience with another dealer, he was quick to say "I want to change that", and true to his word, he did. He is knowledgeable, responsive, and took time to keep us updated on every step of the process: We purchased some accessories for our new truck and he personally ensured that they were quickly installed by the time we picked it up. He had every question answered and every detail covered. Simply stated, he is a really nice guy who exemplifies how a true professional conducts business... we would highly recommend him. More