Germain Honda of Ann Arbor

Worth the drive! My wife and I drove 1 1/2 hours to lease our second Honda Civic from Germain Honda. Evan is amazing to work with and he went out of his way to make th My wife and I drove 1 1/2 hours to lease our second Honda Civic from Germain Honda. Evan is amazing to work with and he went out of his way to make the deal easy and practical for our family. We will return in the future even though we pass numerous other Honda dealers on our way to Ann Arbor. More

Evan is GREAT and so was my experience!!! Since as far as I can remember I have HATED dealing with car salesmen and I am sure 99.9999% of folks in this country can relate to this feeling. And Since as far as I can remember I have HATED dealing with car salesmen and I am sure 99.9999% of folks in this country can relate to this feeling. And this is simply because car salesmen don't know how to behave in a refined, non-pushy manner. They are so aggressive in trying to make their number and sell that car to you that they come across as shady, sleazy and just down right obnoxious in how they try to trick you into answering certain questions and giving out information through which they back calculate crap and make it an overall feeling for you that feels more akin to having a heart burn, bad stomach and heart stroke all at the same time. But my experience and Germain, primarily because of a gentleman named Evan Carrier, COMPLETELY and absolutely turned around this notion that a car buying experience has to feel like a nightmare. Evan was all about listening to me and my needs. Not ONCE did he come across as pushy or as someone trying to squeeze information out of me or acting in a way that made me or my wife uncomfortable. Throughout the process he was so friendly that I could not believe I was actually buying a car. He showed me the right car and also provided friendly advice as to what would be a good option for me but again not once did he push me toward one thing and let me decide what was right for us. In the end all I want to convey is that if you want to alter your perception about car dealerships and especially car salesmen (if you come from a very negative frame of mind like myself), do yourself a favor and get your next car from Germain. And be sure to ask for Evan Carrier. This guy is absolutely wonderful to work with and was so courteous, polite and friendly that he made this car buying experience an absolutely wonderful experience for me and my family. Also, needless to say he worked out a great deal for me that pushed me toward buying the car of my dreams and feeling great about it. More

2004 Sebring Heather was wonderful. She answered all our questions, made sure I could get the car by coming back on my day off. I would highly recommend Heather. Heather was wonderful. She answered all our questions, made sure I could get the car by coming back on my day off. I would highly recommend Heather. More

Used car purchase I bought a second hand Honda Civic with Heather, she was friendly and professional and made sure that everything was in order. The car was close to th I bought a second hand Honda Civic with Heather, she was friendly and professional and made sure that everything was in order. The car was close to the time that it would be put up for auction so that the price was non-negotiable, but it was a reasonable price that was below online estimates from the KBB or NADA. Heather helped me sort out everything with the purchase and made sure that the car was in good working condition before completion, and I would recommend others to go to the Honda Germain dealership as well as Heather for their car purchase. More

Easy and fun Best dealership I have ever worked with. They were helpful, understood my needs and helped me get the best deal on a great car. I will definitely be b Best dealership I have ever worked with. They were helpful, understood my needs and helped me get the best deal on a great car. I will definitely be back to service my awesome pilot! More

What an awesome surprise! As a Nervous Nellie car buyer, I dreaded embarking on the vehicle replacement journey. To my delight, I found an exceptional, informed and kind repres As a Nervous Nellie car buyer, I dreaded embarking on the vehicle replacement journey. To my delight, I found an exceptional, informed and kind representative in Germain Honda’s Robb Parm. Robb did so much more than simply sell me the used Honda Fit I was looking for; he facilitated a seamless transaction. Robb consistently went the extra mile to ensure my experience was pleasant, my concerns addressed, and logistical details covered. He was attentive without intruding on my need to think. He even answered questions on his day off! Both Robb and Glenn are true professionals, ensuring a smoother and simpler process than I could have imagined. I rarely fill out this kind of survey, but I was truly impressed. Thank you! More

From Ramkumar Maddineni Jason was really good and we purchased Honda accord 4 door. He gave excellent lease price and also arranged the color we liked even though that was no Jason was really good and we purchased Honda accord 4 door. He gave excellent lease price and also arranged the color we liked even though that was not readily available. Even though it was brought from one another dealer, he has not charged that cost from us. I always recommend him to all my and my friend future purchases. Thank you very much...... More

The Best Sales Rep!!! Wow where do I start. My sales rep Evan Carrier was the best I have EVER dealt with, Very censure, caring & makes you feel like it was all about me. H Wow where do I start. My sales rep Evan Carrier was the best I have EVER dealt with, Very censure, caring & makes you feel like it was all about me. He came in on his day off to take care of stuff that I had requested without a hesitation. He totally kept me updated daily. It was about a 3 week process since I ordered the new 2015 color. It did come in earlier then expected. What a wonderful experience it was. I highly recommend buying a vehicle from Garmain Honda and asking for Evan Carrier for your sales rep. Glen made the finance very easy and made sure that I totally understood what I was signing never pressured me into anything and was very pleasant to work with. Joel the sales manager was also very pleasant to work wit also. I didn't just buy a car from Garmain Honda I met a few new friends. Love my car very happy satisfied customer. More

Awesome experience! Luis and Glen exceeded my expectations of Customer Services. Very friendly, knowledgeable and patient , presented me with options tailored to meet my Luis and Glen exceeded my expectations of Customer Services. Very friendly, knowledgeable and patient , presented me with options tailored to meet my exact needs. I didn't feel the pressure of the selling tactics or misleading discrepancies between the advertised and the actually price as I have experienced at other dealerships. I drove away ecstatic, in the exact car I wanted ,- my "Unicorn", as I call my silver 2012 Honda CRV- at a great price, and awesome service. Good Job guys and thank you! More

Awesome Sales Consultant!!!! Evan Carrier was awesome on helping me purchase my brand new 2015 CRV. He made my experience with Honda a wonderful one and I will go back again to hi Evan Carrier was awesome on helping me purchase my brand new 2015 CRV. He made my experience with Honda a wonderful one and I will go back again to him to buy the next vehicle. Everything he said will happen with my car did and more!!!! I love my car!!! Evan is very knowledgeable and fun to work with!!! I highly recommend him to all my friends and family.. A big THANK YOU!!!! More