Germain Honda of Ann Arbor
Ann Arbor, MI
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Good price, good experience Still hurting from a car accident, I walked in to Germain Honda and was treated with friendly professionalism. Evan Carrier and the team there found m Still hurting from a car accident, I walked in to Germain Honda and was treated with friendly professionalism. Evan Carrier and the team there found me the car I wanted, got it in and handled any complications I had with ease. Made the whole experience pleasant. The car, a Civic, is performing flawlessly, no surprise to a 3 time Civic owner. More
A great no-pressure experience It was a pleasure working with an experienced sales rep (Jeff Williams) who takes a low-pressure approach to the business. After my initial phone call It was a pleasure working with an experienced sales rep (Jeff Williams) who takes a low-pressure approach to the business. After my initial phone call inquiring about a vehicle, my car was warmed and waiting when I arrived for the test drive. Jeff was knowledgeable about the vehicle as well as financing options. The negotiation process was without pomp and circumstance. We agreed on a fair price in addition to a bit of service (for which, by the way, he provided me with a loaner car for two days while they handled the agreed-upon service). In the end, I'm satisfied and intend to return when it's time to replace our second car. Thanks much! More
Highly Recommend It was fun, stress free experience with Luis Downey. He explained the car features thoroughly and he took great care of us. We recently bought a H It was fun, stress free experience with Luis Downey. He explained the car features thoroughly and he took great care of us. We recently bought a Honda Odyssey from Germaine. More
To the Point We stopped in with the mission to find a suitable vehicle to replace a highly reliable but aging SUV we used for field sales work. We had visited a n We stopped in with the mission to find a suitable vehicle to replace a highly reliable but aging SUV we used for field sales work. We had visited a number of dealers representing several makes of vehicles and Germain Honda was the last one of the day. We explained our needs and sales consultant Evan Carrier suggested the Honda Pilot. We had not really thought of that model, but the test ride was an eye opener. We are not ones to haggle and asked for their best out-the-door cash price. They met out expectations and we concluded the deal that afternoon. Germain understood our needs and how we wanted to conduct business. This is a first class and professional shop. WBC More
Highly Recommend I recently purchased a CR-V at Germain Honda. Luis Downey is an exceptional person to work with. He is very knowledgeable, helpful and friendly. It I recently purchased a CR-V at Germain Honda. Luis Downey is an exceptional person to work with. He is very knowledgeable, helpful and friendly. It's obvious that providing excellent customer service is a priority. Jason and Glenn worked with us on our financing and made the experience a smooth and easy one. This is an overall great dealership with exceptional employees...thanks so much, Luis and Germain! More
Wonderful Car Shopping Experience We recently bought a CR-V at Germain Honda and were really happy with the entire experience. Jeff was very helpful and accommodating. We really apprec We recently bought a CR-V at Germain Honda and were really happy with the entire experience. Jeff was very helpful and accommodating. We really appreciated all of his assistance. More
Fun Car Buying Experience We recently purchased an Odyssey at Germain Honda. Our total experience was friendly and relaxed yet very professional. Luis Downey made the process We recently purchased an Odyssey at Germain Honda. Our total experience was friendly and relaxed yet very professional. Luis Downey made the process easy and straight forward. We had a top notch experience from start to finish. Thank you Luis, Glenn and Jason for making this an easy choice. More
Great experience Had a great experience while looking for a used car. Jeff Williams was extremely knowledgeable and helpful. Cliff also did an excellent job finishing Had a great experience while looking for a used car. Jeff Williams was extremely knowledgeable and helpful. Cliff also did an excellent job finishing the transaction. I would definitely recommend this dealership to anyone looking to purchase a vehicle. More
civic si Heather Defoe was great and energetic it was like talking with a friend, when she was helping me. Thanks for all of the help and friendly service. Heather Defoe was great and energetic it was like talking with a friend, when she was helping me. Thanks for all of the help and friendly service. More
Excellent experience Being a new driver, I chose Germain Honda, as all my friends recommended them to me. The staff was very helpful. They go out of your way to make your Being a new driver, I chose Germain Honda, as all my friends recommended them to me. The staff was very helpful. They go out of your way to make your purchase as smooth as possible. I would especially like to thank Kristal, who went out of her way to pick me up (since I had no transport), Robert Kimberly, for giving me honest advice and guiding me throughout the whole process and Cliffton, for making the paperwork so easy. Great job guys and thank you so much for everything. More