Germain Honda of Ann Arbor

I recently purchased a 2021 CRV from Germain and worked with Jeff Williams. I received excellent service from Mr. Williams who was extremely professional and put all of my interest and needs first. He made with Jeff Williams. I received excellent service from Mr. Williams who was extremely professional and put all of my interest and needs first. He made the car buying process which can be nerve racking and stressful, simple and smooth for me. I would highly recommend him to anyone in the market for a new or used Honda! More

My vehicle showing 30 percent so I brought for oil change AFTER oil change also it is showing 30 percent. WHY? I have to go again to adjust? AFTER oil change also it is showing 30 percent. WHY? I have to go again to adjust? More

The dealership was very helpful locating the exact make and model of the car that we wanted. We also get our other cars serviced here and they do a great job. and model of the car that we wanted. We also get our other cars serviced here and they do a great job. More

So had an issue with not only my visit, my co worker as well. It seems as if we both had the same person unfortunately (cant verify) was told I needed front and rear brakes on my car with less than 50,000 well. It seems as if we both had the same person unfortunately (cant verify) was told I needed front and rear brakes on my car with less than 50,000 miles. I told them no, took it elsewhere and was advised I still had pad left. Same exact thing happened to my co worker but her CR-V was said to need brakes and a tire rod!!!! She took it for a second opinion and it wasnt bad. Very unpleasant. Over-all experience wasnt good. Will not be returning More

I was very satisfied. Jeff was very pleasant and helped me very well. He was very patient also. I’ll be returning for more services. Thank you for the good service. me very well. He was very patient also. I’ll be returning for more services. Thank you for the good service. More

Excellent service Would recommend to anyone searching for a lease or purchase of a Honda. Lease price was excellent glad I had gone on line for a lease or purchase of a Honda. Lease price was excellent glad I had gone on line More

Good friendly helpful team at the dealership. They were able to offer me options that matched my specific needs and were pleasantly working with me to close the sale. able to offer me options that matched my specific needs and were pleasantly working with me to close the sale. More

Good service, handled recall install of airbag in a timely manner and safety inspection provided basic feedback with offer to remedy the minor issues. Communication was clear and friendly. timely manner and safety inspection provided basic feedback with offer to remedy the minor issues. Communication was clear and friendly. More

Great service, in and out very quickly, nice car wash. Everyone is friendly, helpful and informative. Clean and comfortable dealership atmosphere. I feel safe while waiting for service Everyone is friendly, helpful and informative. Clean and comfortable dealership atmosphere. I feel safe while waiting for service More

Needed general maintenance, and I always go to Germain. Everything was fine. They do great work and I was treated well by Andrew. the waiting area was a little cold but otherwise a comfortable place to han Everything was fine. They do great work and I was treated well by Andrew. the waiting area was a little cold but otherwise a comfortable place to hang out. More