Germain Honda of Ann Arbor

EXCELLENT customer service and sales support! Mr. Kimberly was a fantastic representative and salesman for my first car purchase on my own. His knowledge of the vehicle and industry, paired with h Mr. Kimberly was a fantastic representative and salesman for my first car purchase on my own. His knowledge of the vehicle and industry, paired with his professional acumen in conducting business with me set the standard of excellence I will now expect in the field. Likewise, Mr. Gottfried was a tremendous help toward understanding the terms of the sale and communicating clearly each detail of the deal. I'd highly recommend both of these gentlemen for anyone looking to find a new vehicle and feel that I've found great business partners in them and in Honda. More

Great experience! I was looking for a Honda CR-V and met with Luis. He was so fun to talk to - he was informative, answered all my questions and was hilarious! I was r I was looking for a Honda CR-V and met with Luis. He was so fun to talk to - he was informative, answered all my questions and was hilarious! I was really only there to get information but ended up buying that day! More

CR-V used-certified Mr. Thor was so friendly and helpful. He provided all the information technical and administrative to help us make a good choice. Mr. Glenn also helpe Mr. Thor was so friendly and helpful. He provided all the information technical and administrative to help us make a good choice. Mr. Glenn also helped us to complete the process smoothly and fast. In general a very good experience. More

Professional, courteous, efficient Evan and Glenn were both very professional and knowledgeable about the products they were selling. We are pleased with our purchase. We would go bac Evan and Glenn were both very professional and knowledgeable about the products they were selling. We are pleased with our purchase. We would go back to Germain Honda in the future. More

It made buying a car a wonderful experience I not only would recommend this dealership I would make sure that they used Bob KImberly for their sales person. Bob went out of his way to make sure I not only would recommend this dealership I would make sure that they used Bob KImberly for their sales person. Bob went out of his way to make sure I not only knew all the gadgets on the car, but also came to my house to hook up the garage door opener, put on my new license plate and made sure I could get my car in the garage. His service was beyond wonderful. More

Exceptional experience! I was in the market for a new Honda CR-V and stopped in unannounced and met with Luis (upon a recommendation of another satisfied customer). I was no I was in the market for a new Honda CR-V and stopped in unannounced and met with Luis (upon a recommendation of another satisfied customer). I was not planning on leasing that day - more of an information gathering visit - however, Luis was so informative and easy to deal with - he answered all my questions, let me test drive the vehicle of my choice and did it all with a great sense of humor! I ended up leasing that day because it felt right. THANK YOU to all of you who made my car leasing a FUN experience - especially to Luis Downey! You guys are the BEST! More

Enjoyed the service and the experience Jeff made the experience doable as I haven't bought a new car for myself before and had many thoughts and I suppose fears. He answered all questions Jeff made the experience doable as I haven't bought a new car for myself before and had many thoughts and I suppose fears. He answered all questions to the point and helped the process commence smoothly. Didn't overwhelm but honest and easy and made sure I knew the options on my own terms and comfort level. I had done my homework and enjoyed the process with Jeff, who was personable and direct, friendly. I had fun actually. I would definitely return to buy my next through him. Thanks Jeff! More

Great service I recently bought a new car at this dealership and was very happy with the attention I received. A big thumbs up specially to Luis! I recently bought a new car at this dealership and was very happy with the attention I received. A big thumbs up specially to Luis! More

Very professional and helpful staff The experience with Germain Honda was exceptional. The staff was very helpful and knowledgeable. The sales representative I dealt with was Mr. Downe The experience with Germain Honda was exceptional. The staff was very helpful and knowledgeable. The sales representative I dealt with was Mr. Downey who went out of his way to ensure all my questions and concerns were addressed. I would highly recommend friends and family go to Germain Honda for future purchases. More