Germain Honda of Ann Arbor

Buying a new car We drove a few models and decided on the 2015 Accord V6. We are very happy with this car. Bob and Glenn spent a lot of time with us and really helpe We drove a few models and decided on the 2015 Accord V6. We are very happy with this car. Bob and Glenn spent a lot of time with us and really helped us get to the best choices for us. With our previous Accord we worked with Don and the guys over the years. We always got good advice and received excellent service. More

Purchased a used CRV I had a very nice experience at this dealership. They were willing to negotiate the price to the point that I thought I was getting a fair deal on a c I had a very nice experience at this dealership. They were willing to negotiate the price to the point that I thought I was getting a fair deal on a certified used vehicle.I have been driving my 2013 for jsut under 1 week and so far everything is working as expected. More

Couldn't have been better...! I just bought a new CRV and it was a most pleasant experience. The staff were helpful, knowledgeable and patient. From the first "I'm interested in a I just bought a new CRV and it was a most pleasant experience. The staff were helpful, knowledgeable and patient. From the first "I'm interested in a CRV", through the "tell me about all the models and options...", to "I'd like a test drive" and "OK, let's do this!", Luis Downey was friendly and calm, never rushed, and gave me his full attention. Cliff and Glenn explained all the warranty and finance options and answered all my questions, and they took care of all the paperwork. I would recommend Luis and the team at Germain to anyone interested in purchasing a Honda. More

Friendly, knowledgeable and very professional staff! We’ve just purchased our first CUV from Germain Honda, and our experience was truly excellent! Luis, helped us select the car that matched our needs, We’ve just purchased our first CUV from Germain Honda, and our experience was truly excellent! Luis, helped us select the car that matched our needs, taking the time at each stage of the process not only to answer our numerous questions, but also to answer several we hadn’t thought of. He was always friendly and responsive as was Glenn, who made dealing with the paperwork as clear and easy as could be. We've also appreciated Luis immediately arranging for a loaner-vehicle when we had to drop off our car so an additional set of keys could be made and programmed. More

Excellent We drove for 2 hours to buy a used car. We called during the drive and spoke briefly to Bob. When we arrived Bob was helpful and friendly. I would We drove for 2 hours to buy a used car. We called during the drive and spoke briefly to Bob. When we arrived Bob was helpful and friendly. I would a used car from Bob and Germain. More

Smashing experience Painless experience in buying a car. Jeff showed me everything I wanted to see from the car, answered all my questions about it, and allowed me to tes Painless experience in buying a car. Jeff showed me everything I wanted to see from the car, answered all my questions about it, and allowed me to test drive it for a decent amount of time, he even suggested going through a bumpy road to see how the car feels. No hassle at all, the dealership took care of all the paperwork. More

Certified Pre-Owned 2012 Honda CRV We have just purchased our third vehicle from Germain Honda, and they always have a great selection of used cars. The staff we've encountered are all We have just purchased our third vehicle from Germain Honda, and they always have a great selection of used cars. The staff we've encountered are all friendly and willing to help, and they do a good job to make sure you understand every part of the process. I was especially impressed with the way Glenn laid out the paperwork and warranty information to make it easy to understand. Overall, great customer service and a great selection of good, quality used cars has kept us as returning customers over the years. More

Used Honda Purchase We went to test drive and were able to find a great fit and drive home a used Honda same day. We worked with Jeff and Glenn who were both pleasant and We went to test drive and were able to find a great fit and drive home a used Honda same day. We worked with Jeff and Glenn who were both pleasant and friendly. All our questions were answered and we were not over-pressured to make a decision. Jeff did not try to suggest a different choice because we already knew what vehicle we wanted to look at and were happy with what was available. I really hate when I decide to purchase something and the sales person tries to change my mind to a more expensive sale. This did not happen at all so I felt respected and I am glad to be a Honda owner now! More

Certified Used 2012 Odyssey Upon returning to dealership to purchase my 2012 Odyssey, I noticed a large crack in the rear bumper. Seeing my concern, Luis took charge right away t Upon returning to dealership to purchase my 2012 Odyssey, I noticed a large crack in the rear bumper. Seeing my concern, Luis took charge right away to correct it. Thank you to Luis and the management team for the repair solution & making my first car buying experience a great one! Also, to Mr. Gottfried for the time and patience in explaining the paperwork that accompanied the purchase of this vehicle. I would recommend this dealership and especially, Luis Downey to anyone searching for a new/used car. More

Friendly customer service the whole time I went here to buy a used Honda Odyssey. It was a great price, and I worked with a couple of very friendly salesmen. They made every effort to help me I went here to buy a used Honda Odyssey. It was a great price, and I worked with a couple of very friendly salesmen. They made every effort to help me get my car. They even called me when there were potential other offers coming in on the car so that I could put down a deposit to hold my rights to purchase. More