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Germain Honda of Ann Arbor
Ann Arbor, MI
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Excellent service advisor Excellent dealership and service center have been going there for 3 years. Doug is a wonderful service department, even in times of emergencies he is Excellent dealership and service center have been going there for 3 years. Doug is a wonderful service department, even in times of emergencies he is able to get cars in and repaired! Thanks for your excellent treatment of customers as well. More
Quick Service Zingerman's coffee is a nice touch. They were quick. I had hardly sat down and my car was ready. They also did a multiple point inspection and let me Zingerman's coffee is a nice touch. They were quick. I had hardly sat down and my car was ready. They also did a multiple point inspection and let me know that my car was in good shape. More
Excellent experience with friendly and informed service. My experience was superb as always. I have bought several cars over the past 30 years and have always had excellent service and attention. I'm treated My experience was superb as always. I have bought several cars over the past 30 years and have always had excellent service and attention. I'm treated well and given full attention to my needs so as to aonly test drive one car! More
Just Leased My 2nd Car From Germain Honda Luis (Sales) and Jason (Manager) helped me trade my lease in 3 months early and take care of windshield damage on my 2013 ACCORD. They treated me wit Luis (Sales) and Jason (Manager) helped me trade my lease in 3 months early and take care of windshield damage on my 2013 ACCORD. They treated me with respect and answered whatever questions I had while moving to a 2015 CRV. I would recommend working with both of them in the future. Thanks. Chris - More
Great Service Brian Waskiewicz is a wonder car dealer. Made me feel comfortable and his knowledge of the cars on the lot was most helpful. He could compare other c Brian Waskiewicz is a wonder car dealer. Made me feel comfortable and his knowledge of the cars on the lot was most helpful. He could compare other cars to Honda which made the decision more clear. The overall service has been wonderful and I would recommend the dealership to all my friends. More
Blown away by everthing! I could have not ask for a better car buying experience, No pressure and they worked around my schedule to all come together in a timely simple fashio I could have not ask for a better car buying experience, No pressure and they worked around my schedule to all come together in a timely simple fashion. Jeff Reichel hands down is the best salesman I've ever had the pleasure of dealing with and would recommend any one to come buy a car from him and Germain Honda! More
Outstanding Service Dept. for 30 years Always great service I have purchased, and had serviced, all of my Hondas from this location for 30 years. The service staff and mechanics are exceptional. I would not c I have purchased, and had serviced, all of my Hondas from this location for 30 years. The service staff and mechanics are exceptional. I would not consider taking my Honda any where else. More
Excellent and honest service Jeff Williams sold me a Honda Accord. I have been extremely pleased with Jeff's service over the years. My whole family now goes to Jeff for their c Jeff Williams sold me a Honda Accord. I have been extremely pleased with Jeff's service over the years. My whole family now goes to Jeff for their cars, always Hondas. He is very knowledgeable, reliable and trustworthy. We know that Jeff will be honest with us and make the car buying experience an enjoyable one. He is genuinely interested in our needs and has always found the perfect car for each of us. I came back to Germain Honda because of Jeff Williams. I hope you seek him out. He will take good care of you and you will leave a happy and satisfied customer. More
Excellent service! Excellent service. alert light came on. I drove in to service. They checked my car. Fixed the problem with a minimal wait and no additional charge! Excellent service. alert light came on. I drove in to service. They checked my car. Fixed the problem with a minimal wait and no additional charge! More
TOp Notch Customer Service We have just leased a 2015 Honda CR-V and brought it home yesterday. Love the car so far and the customer service experience with Luis was excellent. We have just leased a 2015 Honda CR-V and brought it home yesterday. Love the car so far and the customer service experience with Luis was excellent. He answered all our questions to our satisfaction and was courteous and respectful and, he had a great sense of humor!! We will recommend Germain Honda to our friends and steer them to Luis for great customer service!! We also worked with Clifton in the Finance area and, he too provided excellent customer service....he explained each step of the process and had us on our way quickly and efficiently! More