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Germain Honda of Ann Arbor

Ann Arbor, MI

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865 Reviews

2601 South State St.

Ann Arbor, MI

48104

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Showing 865 reviews

December 01, 2015

Quick Service Zingerman's coffee is a nice touch. They were quick. I had hardly sat down and my car was ready. They also did a multiple point inspection and let me More

by Gmg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Parsons
Dec 01, 2015 -

Germain Honda of Ann Arbor responded

Thank you for choosing Germain Honda of Ann Arbor for your service needs. We are happy to know you enjoyed the coffee. It is good, isn't it? Best Regards, Jim Farkas General Manager

December 01, 2015

Excellent experience with friendly and informed service. My experience was superb as always. I have bought several cars over the past 30 years and have always had excellent service and attention. I'm treated More

by lgauvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
Dec 04, 2015 -

Germain Honda of Ann Arbor responded

We thank you for your continued business and support of our dealership. We look forward to continuing to provide you with quality service. Best Regards, Jim Farkas General Manager

December 01, 2015

Just Leased My 2nd Car From Germain Honda Luis (Sales) and Jason (Manager) helped me trade my lease in 3 months early and take care of windshield damage on my 2013 ACCORD. They treated me wit More

by suttonc73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brinkman, Luis Downey
Dec 01, 2015 -

Germain Honda of Ann Arbor responded

Congratulations on your new CRV, we know you are going to love it and are so happy we could assist you. Thank you for your continued business and loyalty to Germain Honda of Ann Arbor. Best Regards, Jim Farkas General Manager

November 30, 2015

Great Service Brian Waskiewicz is a wonder car dealer. Made me feel comfortable and his knowledge of the cars on the lot was most helpful. He could compare other c More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Waskiewicz
Dec 01, 2015 -

Germain Honda of Ann Arbor responded

Your kind comments regarding your car buying experience with Brian are appreciated as is your business. Thank you for sharing. Best Regards, Jim Farkas General Manager

November 28, 2015

Blown away by everthing! I could have not ask for a better car buying experience, No pressure and they worked around my schedule to all come together in a timely simple fashio More

by Kyle_burgus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Abbott, Timothy Potter, Jeff Reichel, Glenn Gottfried
Dec 01, 2015 -

Germain Honda of Ann Arbor responded

We appreciate the great feedback and your business. We know you will enjoy your new car and look forward to our continued relationship. Best Regards, Jim Farkas General Manager

November 25, 2015

Outstanding Service Dept. for 30 years Always great service I have purchased, and had serviced, all of my Hondas from this location for 30 years. The service staff and mechanics are exceptional. I would not c More

by Aloha Blue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Sneed
Dec 01, 2015 -

Germain Honda of Ann Arbor responded

Thank you for your continued business and loyalty to our dealership and the Honda brand. We look forward to providing you quality service for years to come. Best Regards, Jim Farkas General Manager

November 24, 2015

Excellent and honest service Jeff Williams sold me a Honda Accord. I have been extremely pleased with Jeff's service over the years. My whole family now goes to Jeff for their c More

by happycustomer, bb15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
Dec 01, 2015 -

Germain Honda of Ann Arbor responded

Thank you for such a wonderful and kind recommendation of Jeff. We thank you also for yours and your family's continued business and loyalty to Jeff and the Honda brand. Best Regards, Jim Farkas General Manager

November 21, 2015

Excellent service! Excellent service. alert light came on. I drove in to service. They checked my car. Fixed the problem with a minimal wait and no additional charge! More

by cdf49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Peterson
Nov 23, 2015 -

Germain Honda of Ann Arbor responded

We thank you for choosing Germain Honda of Ann Arbor for your service needs and thank you for sharing you positive service experience. Best Regards, Jim Farkas General Manager

November 21, 2015

TOp Notch Customer Service We have just leased a 2015 Honda CR-V and brought it home yesterday. Love the car so far and the customer service experience with Luis was excellent. More

by prdexter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton Elasivich, Luis Downey
Nov 23, 2015 -

Germain Honda of Ann Arbor responded

Thank you for the great feedback regarding your experience. We are happy to know that Luis and Clifton provided you with a positive experience and appreciate you sharing with others. Best Regards, Jim Farkas General Manager

November 20, 2015

Excellant buying experience! Walked into the dealership with one question. It was answered quickly by Evan and there was no additional pressure. Next day I went in for a test dr More

by GaLa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Carrier
Nov 23, 2015 -

Germain Honda of Ann Arbor responded

We thank you for your business and recommendation. We are pleased to know that you were happy with your experience and thank you for sharing. Best Regards, Jim Farkas General Manager

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