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Germain Honda of Ann Arbor

Ann Arbor, MI

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rated
865 Reviews

2601 South State St.

Ann Arbor, MI

48104

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Showing 865 reviews

January 22, 2016

Germain Service Excellent service is standard with this dealership. It is reflected with the Honda staff. We have been with Howard Cooper/Germain for service and More

by nickirussb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Stegemann, Ric Parsons, Andy Peterson
Jan 25, 2016 -

Germain Honda of Ann Arbor responded

It has been an honor to have you as a client for so many years and we thank you for your business and trust you have shown in our dealership. We look forward to continuing to provide you with quality service for years to come. Best Regards, Jim Farkas General Manager

January 19, 2016

Wonderful! My salesperson, Evan Carrier, was so easy to work with. He gave me the quote on my car right up front. The car and color that I wanted was not even av More

by A Happy Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Carrier, Clifton Elasivich, Jason Brinkman
Jan 20, 2016 -

Germain Honda of Ann Arbor responded

We are so happy to hear we provided you the best car buying experience you have ever had and even more pleased Evan was able to secure the exact car you wanted. We know you will enjoy your new Honda and wish you many safe and pleasurable driving miles. Please let us know if there is anything further we can do. Best Regards, Jim Farkas General Manager

January 19, 2016

Used car sales I worked with salesman Jeff Williams. He was very easy to work with. I did not feel pressured to make a decision or buy at anytime. He showed me two c More

by milan3616
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
Jan 20, 2016 -

Germain Honda of Ann Arbor responded

Our team would like to thank you for the great rating and the recommendation of Jeff and our dealership. Thank you for choosing Germain Honda of Ann Arbor for your recent car buying needs. Best Regards, Jim Farkas General Manager

January 19, 2016

Good Service for Many Years For 14 years I have had my Honda serviced at Cooper/Germain with excellent service. No doubt that is one of the main reason I am still driving it wit More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Durham, Tim Bolog
Jan 20, 2016 -

Germain Honda of Ann Arbor responded

It has truly been our honor to have you has a customer for the past 14 years and we look forward to many more years of providing you with quality service. Thank you for supporting our dealership and for the kind words you shared regarding our team. Best Regards, Jim Farkas General Manager

January 17, 2016

Best service anywhere I always take my car to the dealership for oil changes. They are fast and friendly and make sure everything is in tip top shape I love getting back in More

by A2judi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Parsons, Doug Abbott
Jan 18, 2016 -

Germain Honda of Ann Arbor responded

We thank you for your business and also for understanding about our need to close the car wash due to the temperatures. We apologize for the inconvenience but please do stop by when the weather warms up and we will be more than happy to take care of you. Best Regards, Jim Farkas General Manager

January 16, 2016

Great Experience We had a wonderful experience working with Jake Morgan an Germain Honda in Ann Arbor. With seemingly endless patience, he worked with us to get a grea More

by Thechamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Rosentreter, Clifton Elasivich, Jake Morgan
Jan 18, 2016 -

Germain Honda of Ann Arbor responded

We are happy to know that you are pleased with the great deal Jake got you on your new CR-V and that you enjoyed your experience with us here at Germain Honda of Ann Arbor. Our goal is complete customer satisfaction and we all look forward to working with you again in the future. Best Regards, Jim Farkas General Manager

January 16, 2016

Fantastic dealership to work with. This is my second lease with Germain Honda! Fantastic service! I highly recommend this dealership. There service and sales department are very helpfu More

by Happy with my Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Carrier
Jan 18, 2016 -

Germain Honda of Ann Arbor responded

We appreciate knowing that you feel our sales and service departments are helpful and friendly. Thank you for the recommendation and your continued business. Best Regards, Jim Farkas General Manager

January 14, 2016

Service Appointment General service appointment for my Honda Element. All around great service, great price, very friendly people. Replaced the tube dispensing my washer More

by ors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Jan 14, 2016 -

Germain Honda of Ann Arbor responded

We appreciate the great feedback regarding your experience with our service department. Thank you for your business! Best Regards, Jim Farkas General Manager

January 14, 2016

service I would recommend dealership for service not for car sales. I have not yet bought a car from this dealership due to cost and sales' style that I hav More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Jan 14, 2016 -

Germain Honda of Ann Arbor responded

We thank you for choosing Germain Honda of Ann Arbor for your service needs and we greatly appreciate your feedback regarding your experience with our sales department. We hope that when you are in the market again you will allow us the opportunity to turn your past experiences around. Best Regards, Jim Farkas General Manager

January 09, 2016

Great experience at Germain Honda! We have been a customer of Germain Honda for 7 years servicing my 1999 Honda Odyssey. The time had come to replace it. From the moment that we stepp More

by Nina7up1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Kimberly
Jan 11, 2016 -

Germain Honda of Ann Arbor responded

We greatly appreciate your business and know you are going to love your 2016 Honda Accord. Thank you for choosing Germain Honda of Ann Arbor for your automotive needs. Best Regards, Jim Farkas General Manager

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