Germain Honda of Ann Arbor
Ann Arbor, MI
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Germain Service Excellent service is standard with this dealership. It is reflected with the Honda staff. We have been with Howard Cooper/Germain for service and Excellent service is standard with this dealership. It is reflected with the Honda staff. We have been with Howard Cooper/Germain for service and purchases of our two vehicles, an Accord and a Civic. We will continue to deal here. why change a good thing? More
Wonderful! My salesperson, Evan Carrier, was so easy to work with. He gave me the quote on my car right up front. The car and color that I wanted was not even av My salesperson, Evan Carrier, was so easy to work with. He gave me the quote on my car right up front. The car and color that I wanted was not even available within a 5 state radius, so Evan did a factory order. He was able to secure my car within a week's time. Evan graciously explained the new car features to me to my satisfaction. I never felt pressured to make a purchase, nor to take any additional coverage plans that were offered. This was the best car purchase experience that I have ever had. I highly recommend Germain Honda! More
Used car sales I worked with salesman Jeff Williams. He was very easy to work with. I did not feel pressured to make a decision or buy at anytime. He showed me two c I worked with salesman Jeff Williams. He was very easy to work with. I did not feel pressured to make a decision or buy at anytime. He showed me two cars in which I was interested. He did not push me to buy the more expensive of the two. In fact, he pointed out the attributes of both cars. I liked the way I was treated and highly recommend Jeff. More
Good Service for Many Years For 14 years I have had my Honda serviced at Cooper/Germain with excellent service. No doubt that is one of the main reason I am still driving it wit For 14 years I have had my Honda serviced at Cooper/Germain with excellent service. No doubt that is one of the main reason I am still driving it with 210,000 miles on it. The Service Department always has my best interest in mind each and every time I come. I always rely on their recomendations of when I need to do the major service jobs. Never have I been disappointed with the mechanics, service representatives or parts department. My goal is to still be bringing my van in until I have 300,000 miles. Thank you to every employee at Germain. I like how friendly every one is from the guy who keeps the coffee supplied in the waiting area to the department heads. More
Best service anywhere I always take my car to the dealership for oil changes. They are fast and friendly and make sure everything is in tip top shape I love getting back in I always take my car to the dealership for oil changes. They are fast and friendly and make sure everything is in tip top shape I love getting back into my freshly washed car as well. This time it was so cold outside they couldn't run the car wash, but said come back anytime you want and we will run it through for you once it warms up. More
Great Experience We had a wonderful experience working with Jake Morgan an Germain Honda in Ann Arbor. With seemingly endless patience, he worked with us to get a grea We had a wonderful experience working with Jake Morgan an Germain Honda in Ann Arbor. With seemingly endless patience, he worked with us to get a great deal on a new CR-V. The rest of the Germain team, including Joel and Cliffton, were a pleasure to work with as well. We will definitely be returning for our next car purchase. More
Fantastic dealership to work with. This is my second lease with Germain Honda! Fantastic service! I highly recommend this dealership. There service and sales department are very helpfu This is my second lease with Germain Honda! Fantastic service! I highly recommend this dealership. There service and sales department are very helpful and friendly. More
Service Appointment General service appointment for my Honda Element. All around great service, great price, very friendly people. Replaced the tube dispensing my washer General service appointment for my Honda Element. All around great service, great price, very friendly people. Replaced the tube dispensing my washer fluid, as it was sliced in half, for no extra charge. More
service I would recommend dealership for service not for car sales. I have not yet bought a car from this dealership due to cost and sales' style that I hav I would recommend dealership for service not for car sales. I have not yet bought a car from this dealership due to cost and sales' style that I have found better in other dealerships More
Great experience at Germain Honda! We have been a customer of Germain Honda for 7 years servicing my 1999 Honda Odyssey. The time had come to replace it. From the moment that we stepp We have been a customer of Germain Honda for 7 years servicing my 1999 Honda Odyssey. The time had come to replace it. From the moment that we stepped into the showroom at Germain, we felt welcomed and cared for. The sales experience was smooth, pleasant and professional. Robert Kimberly gave us personalized attention and guided us through the transaction. He went out of his way to insure that the process went smoothly. Even with an ice storm outside, I went home with a brand new 2016 Honda Accord in the color of my choice. More