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Germain Honda of Ann Arbor

Ann Arbor, MI

not yet
rated
865 Reviews

2601 South State St.

Ann Arbor, MI

48104

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Showing 865 reviews

June 30, 2021

The service was quick and efficient. The staff was courteous and helpful. I enjoyed my trip to this dealership More

by Faduegal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michel Thiede
Jul 01, 2021 -

Germain Honda of Ann Arbor responded

Your business and positive feedback mean so much to us all. Thank you. Best Regards, Jim Farkas General Manager

June 26, 2021

Jason Loren was so helpful. He went out of his way assure the purchase was just right. More

by Jewel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Loren
Jun 28, 2021 -

Germain Honda of Ann Arbor responded

We thank you for your business and kind shout-out for Jason. Enjoy the road in your new car. Best Regards, Jim Farkas General Manager

June 24, 2021

Very professional, pleasant, and efficient! Service department was very knowledgeable and took care of my vehicle in a very timely manner! Thank you! More

by lefebvremfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Peterson
Jun 25, 2021 -

Germain Honda of Ann Arbor responded

Thank you so much for your 5-star review! We are pleased that our team could get your needs taken care of- seamlessly and efficiently. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Best Regards, Jim Farkas General Manager

June 16, 2021

Always very good service. Their service specialist are knowledgeable, kind, and responsive. I use them to service all three of my cars for my family More

by gdotson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Sneed
Jun 17, 2021 -

Germain Honda of Ann Arbor responded

Your continued business and trust in our team mean so much to us all. We look forward to continuing to provide you with the quality service you have come to expect as a valued Germain customer. Best Regards, Jim Farkas General Manager

June 15, 2021

Nick took the time to discuss my concerns and answer all my questions and I had a lot of them. I liked being contacted with an update and when the repair was finished. I always trust the quality of the wo More

by SuzyMo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Sneed
Jun 16, 2021 -

Germain Honda of Ann Arbor responded

Thank you for choosing Germain Honda of Ann Arbor for your service needs. Your kind words and trust in Nick and our team mean so much to us all. We look forward to our continued relationship and providing you with the quality service you deserve as a valued Germain customer. Best Regards, Jim Farkas General Manager

June 03, 2021

Very accommodating Friendly and professional. Explained everything. Was willing to work with me in determining what I wanted and showing me all options that were available. More

by ndmiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Hepler, Ric Parsons, Andy Peterson
Jun 03, 2021 -

Germain Honda of Ann Arbor responded

Thanks for taking the time to share your opinion. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. Best Regards, Jim Farkas General Manager

June 01, 2021

Had a great experience purchasing a new car here. Mario was extremely helpful and explained everything in a lot of detail. Would recommend purchasing a vehicle here. More

by Goblue2343
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Teixeira
Jun 03, 2021 -

Germain Honda of Ann Arbor responded

We here at Germain Honda of Ann Arbor are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Best Regards, Jim Farkas General Manager

May 27, 2021

Andy Peterson was fantastic to work with this time… Excellent personality & understanding in dealing with customer concerns… Honda service department has always been unbelievably good over the years.. More

by Pas1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Parsons, Nick Sneed, Andy Peterson
Jun 01, 2021 -

Germain Honda of Ann Arbor responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda of Ann Arbor with only the best there is to offer. Best Regards, Jim Farkas General Manager

May 24, 2021

While I did not end up purchasing a vehicle, I would not hesitate to come here again, but specifically to request Mitch Hardcastle. 2 thumbs up for him. Greatly enjoyed working with him. More

by MrDaveF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Hardcastle
Jun 01, 2021 -

Germain Honda of Ann Arbor responded

Thank you for taking the time to leave Mitch this kind review. If there is anything further we may do to assist with your vehicle search please do not hesitate to let us know. Best Regards, Jim Farkas General Manager

May 21, 2021

Desmond was most helpful! This was my first stop on my first time buying a car and he took the time answer all my questions both about the cars and the process. He followed up with me after the visit with More

by cthayer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Jeffries
Jun 01, 2021 -

Germain Honda of Ann Arbor responded

We are thrilled to know you are completely satisfied with your experience with us here at Germain Honda of Ann Arbor and our team appreciates the kind 5-star rating. We look forward to working with you again. Best Regards, Jim Farkas General Manager

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