Germain Honda of Ann Arbor
Ann Arbor, MI
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everything went very smooth Luis is a great guy to work with on my new Accord lease, it's about my 10th auto out of this dealership over the past 15 years. No complaints from sal Luis is a great guy to work with on my new Accord lease, it's about my 10th auto out of this dealership over the past 15 years. No complaints from sale to service, all a bunch of great guys. More
First new car in 16 years! Test drove many vehicles and kept coming back to Honda. Love, love, love my new Civic. Bob Kimberly was very helpful in every aspect of the purchase o Test drove many vehicles and kept coming back to Honda. Love, love, love my new Civic. Bob Kimberly was very helpful in every aspect of the purchase of the car, and explaining all of the bells and whistles! In addition, we love knowing that when the car needs maintenance we can count on Mike Ogden.....he has serviced our other cars for many years. Trust him implicitly. We feel 100% great about our decision to purchase a Honda, and Germain Honda of Ann Arbor made the experience fabulous all the way around. More
good care and responsive all were good except no car wash. Dean gave me a good care since I stepped into the door. hopefully i would receive a free car wash the next time. all were good except no car wash. Dean gave me a good care since I stepped into the door. hopefully i would receive a free car wash the next time. More
The service guys rock! Ric is the best! This is the first dealership I feel is fair for service prices and I am not afraid to take my car in! Ric is the best! This is the first dealership I feel is fair for service prices and I am not afraid to take my car in! More
We had an enjoyable time purchasing our "new to us" Accord. This is the 1st car we had purchased from Germain Honda of Ann Arbor, and we found the experience efficient and enjoyable. Our goal that day was to te This is the 1st car we had purchased from Germain Honda of Ann Arbor, and we found the experience efficient and enjoyable. Our goal that day was to test drive and possibly purchase a 2013 Honda Accord. Kay was very happy to meet us, and helpful each step of the way. After a number of test drives, we found the one that was right for us. We had been previously advised not to shop at Germain, but it really appears that the culture and service has improved greatly. We would definitely recommend Kay and the Dealership to any of our friends interested in looking for a new or used Honda. More
Wonderful car buying experience! This is the third Honda we've purchased at Germain in Ann Arbor and the buying experience just keeps getting better and better! Sales staff is great.. This is the third Honda we've purchased at Germain in Ann Arbor and the buying experience just keeps getting better and better! Sales staff is great... Service is outstanding... I won't go anywhere else. More
Quality, Personalized Service Dean was extremely helpful, as I needed basic oil change/tire rotation, but also to have the under carriage inspected for possible damage due to a rea Dean was extremely helpful, as I needed basic oil change/tire rotation, but also to have the under carriage inspected for possible damage due to a rear end collision. He coordinated both and brought me a thorough report. I have always gotten quality service at this dealership where I have been going for nearly 30 years. Dean was extremely helpful in ensuring I left with everything done that was needed and a very reassuring report on the condition of the vehicle. More
The easiest and best experience Luis, Stan and everyone at Germain made us feel at home and provided a great car at an excellent price. We would never go anywhere else. Luis, Stan and everyone at Germain made us feel at home and provided a great car at an excellent price. We would never go anywhere else. More
Professional and knowledgeable I feel fortunate that Jason was the person that took care of me the day I walked into Germain Honda. He provided me with excellent information and was I feel fortunate that Jason was the person that took care of me the day I walked into Germain Honda. He provided me with excellent information and was very professional and friendly. I was nervous about walking into the dealership and was pleasantly surprised to find the experience easy with him as my guide. He is great at his job and knows how to provide exceptional customer service. More
This is the place to go The sales people are there for you after the sale just as much as before. They want to make sure your car purchase was a great experience. Many thanks The sales people are there for you after the sale just as much as before. They want to make sure your car purchase was a great experience. Many thanks to Evan who has gone beyond the call of duty to help a computer illiterate with the zip More