Germain Honda of Ann Arbor

Wonderful Experience Luis Downey was super friendly and incredibly helpful through six hours of test driving Honda Civics and Accords & negotiating trades and pricing on a Luis Downey was super friendly and incredibly helpful through six hours of test driving Honda Civics and Accords & negotiating trades and pricing on a holiday. We were very pleased with the outcome and love our new Accord. This was our first experience at this dealership and we will be back to purchase another vehicle for my daughter. We are grateful for the time and attention to detail that Luis gave to our family. More

HR-V Purchase This was the third car I've bought from this dealership, but the first one since it's become Germain Honda. I was really glad to find the same patient This was the third car I've bought from this dealership, but the first one since it's become Germain Honda. I was really glad to find the same patient, no pressure, and reasonable sales approach in place. The only complaint I would make is that I wish I had been told it might take up to 2 1/2 hours for financing to be found after picking out the model I wanted, or if I had time to wait that long (I know, partly my fault for not saying I couldn't stick around that long). More

New Honda CR-V Lease Excellent folks to work with. Courteous, high integrity and such a smooth transaction. Will refer folks to this dealership. A big thank you to Jeff Re Excellent folks to work with. Courteous, high integrity and such a smooth transaction. Will refer folks to this dealership. A big thank you to Jeff Reichel and Evan Carrier for their professionalism. More

Absolutely Fantastic Service The team at Germain Honda was absolutely fantastic. I primarily dealt with Jeff Williams, who was very helpful in providing information on the car I h The team at Germain Honda was absolutely fantastic. I primarily dealt with Jeff Williams, who was very helpful in providing information on the car I had originally come in for ( a Ford Fiesta), and in communicating with me while trying to get approved. When it was determined that the loan type I needed would find my unable to get the Fiesta, Evan Carrier suggested one that was very similar in every way but color to the car I had originally been wanting. Thanks to Stan Harris and Evan working so hard to get me into a car, I was able to get into a fantastic car, with even less miles on it than the one I had originally come in looking at. I could not be happier with the car I purchased, or with the service I received. More

Love their service department but not sales dept Great service for years at this organization. Went back to buy a new car twice and got rotten reception and sales treatment. Ended up buying at a Great service for years at this organization. Went back to buy a new car twice and got rotten reception and sales treatment. Ended up buying at a different Honda dealership but I go to Germain for service. Can't say enough good things about their service. Can say nothing good about their sales. More

Friendly and experienced service Completion of the service was a bit late but I am satisfied. Problem was resolved w/o incurring unnecessary costs. Though there was suspicion the prob Completion of the service was a bit late but I am satisfied. Problem was resolved w/o incurring unnecessary costs. Though there was suspicion the problem happened due to a previous visit, I became convinced that was not the case. More

Great sales team I want to thank Jeff Williams and Evan Carrier for there outstanding work. They both were on top of there game very professional and knowledgeable. I I want to thank Jeff Williams and Evan Carrier for there outstanding work. They both were on top of there game very professional and knowledgeable. I got a great car at a great price. Very happy I came to Germain Honda. More

Easy and stress free We worked with Brian. He was easy going, knowledgeable and friendly and he gave us great advice regarding our trade in. We are very happy with our CRV We worked with Brian. He was easy going, knowledgeable and friendly and he gave us great advice regarding our trade in. We are very happy with our CRV purchase! More

First Time I Had Fun Buying A Car Brian was friendly and honest. I also liked the one-stop shopping whereby everything - everything! -from the transfer of my registration to processing Brian was friendly and honest. I also liked the one-stop shopping whereby everything - everything! -from the transfer of my registration to processing State documents were done seamlessly. More

Informative and painless Our salesman Brian was very knowledgeable. He answered all questions we had without hesitation. Everyone we encountered was very friendly. I had been Our salesman Brian was very knowledgeable. He answered all questions we had without hesitation. Everyone we encountered was very friendly. I had been called into work the night we were there. They did a very good job of getting me all taken care of and on my way with my brand new CRV. It was over all an awesome experience! More